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CaTS Blog

New WINGS Beta Portal Now Available!

Friday, September 22, 2023

Today, CaTS is unveiling a new look for the WINGS web portal. The new version of WINGS is designed with improved mobile features, better audience targeting, and is integrated with our Microsoft 365 environment.

The new version of WINGS will be piloted in parallel with the current version of WINGS. The current version of WINGS will be the portal main page until December 18th, 2023. On that date, the current version of WINGS will be set as an optional view and the new version of WINGS will be the portal main page.  On June 1st, 2024, current WINGS will be officially retired and taken offline.

Please visit the new WINGS page and provide your feedback via the on page button labeled “Tell us what you think about the new WINGS Portal!” To read more about WINGS Beta, including new features and benefits, visit

If you have any questions, please contact the CaTS Help Desk at 937-775-4827, or

Information Security Training Now Available in Pilot!

Wednesday, September 20, 2023

CaTS is excited to announce a new Information Security training course is now available in Pilot!

Over the past several years, there has been an increasing number of scammers attempting to gain access to our private, online information. CaTS has put together some information to help better protect yourself from these online threats; you can access this training at

We hope you find this information useful in helping to protect yourself online. If you have any questions, please contact the CaTS Help Desk at 937-775-4827 or  

Fall Semester Training Opportunities for Faculty

Tuesday, August 15, 2023

The CaTS ITS team is offering a variety of training opportunities open to faculty members for the upcoming Fall Semester. Available workshops include:

  • Classroom Equipment Training
  • Webex/Panopto Training
  • Pilot Training

To view a list of available workshops, and to register for a session, please visit

If you have any questions, please contact the CaTS Help Desk at 937-775-4827 or

We look forward to seeing you!

Updates to Pilot Services

Thursday, July 20, 2023

On 7/28/23, three key updates will be made to the Quiz Creation, Discussions, and Quiz Timing tools in Pilot. 

Quizzes – The New Quiz Creation Experience is now universally enabled

The new Quiz Creation tool is now enabled by default. The following video details the changes you will notice when using this new feature:

The New Quiz Creation Experience

Additional details about the new Quiz Creation tool include:

Common Page Layout

  • The primary panel on the left contains common, frequently used fields that are always displayed. These fields are most relevant to learners and are core to topic creation.
  • The right-hand panel organizes additional, more advanced options such as start and end dates, and release conditions.

For those who haven't already started using it, some of the key feature updates include:

  • When you create a quiz, the layout of the page will be different -- more user friendly.
  • Settings that used to be spread across several different tabs at the top of the page, are now found by clicking expandable boxes to the right.

Discussions - The New Creation Experience - Enabled by Default with an Opt-out Option

The Create and Edit screens have been redesigned in a workflow similar to Quizzes, New Content and Assignments (Dropbox). (See Common Page Layout above)

To opt-out of the new Discussions experience, follow these steps:

  1. At the top of your Topic page, click the dropdown arrow
  2. Selecting "Turn It Off" will refer your Discussion creation to the Classic layout.

Quizzes – Update to Quiz Timing Improvements 

Several improvements to the Quiz Timing tool will soon be available, from both the instructor and student perspectives. Below is a short video about these improvements highlighting these improvements:  

Quiz Timing Improvements

From an Instructor Perspective

For time enforced quizzes:

  • The Grace Period feature has been removed. Many considered it confusing and not useful.
  • Prevent the student from making further changes has been removed and replaced with Automatically Submit the Quiz Attempt. This hands in the quiz at the end of the set time.
  • Allow students to continue working has been removed and replaced with Flag the attempt as exceeded time limit and allow learner to continue working.

From a Student Perspective

  • Visible timer with an option to show or hide it.
  • Warnings displayed at certain times, depending on the length of the quiz time limit.
  • Option added to view the quiz instructions without leaving the quiz.
  • Simplified Quiz Results (former known as Submission View)

Resolved: Current Campus Phone Outage

Thursday, July 13, 2023

Previous issues with Dayton and Lake Campus phones have been resolved.

If you are still experiencing issues making or receiving calls from Dayton or Lake Campus phones, please contact the CaTS Help Desk at

Current Campus Phone Outage

Thursday, July 13, 2023

Currently, CaTS is experiencing a campus phone outage for most inbound and outbound phone calls to Dayton and Lake Campus phonelines.

We are aware of the issue and are working on a resolution. CaTS will notify the University once this issue has been resolved.

In the event of an emergency or if you need police assistance during this outage, please use your personal/non-campus phone to contact the Fairborn Police at 937-754-3000, or dial 911.  In the event of a non-emergency, please call our non-emergency line at (937) 409-1845.

Systems Unavailable 6/30/23 - 7/1/23

Wednesday, June 21, 2023

To accommodate the fiscal year end reconciliation, the following systems will be unavailable from 5 p.m. on Friday, June 30, 2023, until 1 a.m. on Saturday, July 1, 2023.              

  • WINGS Express
  • Banner Admin
  • Parking Services
  • Wright1 Card Services
  • WrightBuy
  • Undergraduate and Graduate application and Orientation fee payments
  • Student Onboarding in Salesforce (Admissions)
  • All Online Payments

For questions regarding this maintenance, please contact the CaTS Help Desk at 937-775-4827, or email

Discontinuation of Duo Mobile App One-Time Passcodes

Monday, May 8, 2023

Due to a security issue that can be exploited when using the one-time passcodes generated in the Duo Mobile App, CaTS will be disabling this feature on June 30th, 2023.  These codes do not expire until they are used, which allows hackers to capture the one-time passcodes via a fraudulent authentication page.  With an individual’s password and the one-time passcode, the hacker can then add their phone number as an authorized 2FA device.

To protect the Wright State community from this exploit, CaTS will be disabling the use of Duo Mobile generated one-time passcodes on Friday, June 30th.  Individuals will instead be required to use the Duo Push option in combination with the Duo Mobile App.

This change will not affect the other methods of authenticating via Duo, such as push notifications (preferred), the phone call feature (Faculty and Staff only), SMS/text passcodes, and FOB access codes.

For more information on the Duo 2-FA authentication service and its usage, visit

If you have any questions, please contact the CaTS Help Desk at 937-775-4827 or

Important Update Regarding Pilot Course Retention Project

Wednesday, May 3, 2023

On August 8, 2022 CaTS announced as part of the CaTS-ITS Resource Alignment and Retention Project that beginning on Thursday, May 4, 2023, courses in Pilot that had not been accessed in the last six academic years would be deleted. Due to recently discovered technical limitations, it could not be guaranteed that critical data would not be purged; therefore, this part of the project has been postponed indefinitely.

CaTS is actively working with the vendor to identify and resolve any questions related to the storage location of files within Pilot.  Once these limitations have been addressed, CaTS will announce a new date on which the Retention Project will continue.

Changes in retention policies that are already in place for WebEx and Panopto will not be affected by this postponement.  

If you have any questions, please contact the CaTS Help Desk at 937-775-4827, or

Important Information About Exporting Grades from Pilot to Banner

Friday, April 28, 2023

CaTS is currently experiencing issues with the Pilot to Banner grade exportation process. When attempting to export grades from Pilot to Banner, some Faculty members are receiving an error message indicating the process has failed. In most cases, the grade push was actually successful, despite Pilot showing a ‘false failure’ notification. 
CaTS is aware of this issue and is working with the vendor on a resolution. In the meantime, please follow the steps below to determine if your attempted grade export was successful:

  1. Log into your course in Pilot, and push your grades to Banner 
  2. In WINGS Express, verify if the grade push was successful (instructions for verifying grades)
  3. If any student grades did NOT go through, attempt to push them again from Pilot
  4. Verify if the second attempted grade push in WINGS Express was successful
  5. If the push is still unsuccessful, manually add your grades in WINGS Express (instructions for submitting grades)

Find more detailed instructions on exporting Pilot grades to Banner. If you have any questions or need further assistance, contact the CaTS Help Desk at 937-775-4827, or