CaTS Blog

Banner 9 Admin Updates

Tuesday, May 15, 2018

On Monday, May 14th, Banner 9 Admin was switched to Ellucian's default blue colors on the Banner 9 pages. 

The Application Navigator (Home) page will remain Wright State themed, so the Main menu, Search, Recently Opened, etc. options will still reflect Wright State green and gold. 

WebEx Meeting Center Now Available!

Tuesday, April 24, 2018
WebEx Logo

Cisco WebEx Meeting Center is now available for all Wright State faculty, staff, and students!

What is Meeting Center?

Meeting Center provides a robust set of tools and solutions for communicating and working together remotely. Your online meetings will benefit from high-quality audio and videoconferencing software, screen sharing capabilities, document sharing, and chat functions. With participation limits of up to 1000 participants per meeting, and no limit to the number of meetings that can be simultaneously hosted on the WebEx service, you don’t have to worry about not having enough ‘seats’ in your conference or meeting.


How do I Access Meeting Center?

You can log in right now to Meeting Center by visiting wright.webex.com


Where Can I Learn More?

For more information about WebEx Meeting Center at Wright State, visit the following website: Cisco WebEx Meeting Center


Anything Else I Should Know?

Here are some important notes regarding WebEx Meeting Center.

  • WebEx Meeting Center is replacing Skype for Business as Wright State’s official tool for online meetings. Learn more on the Cisco WebEx Meeting Center website.
  • Q&A Sessions and face-to-face training will be available by Fall Semester for Meeting Center.

Be on the lookout for additional announcements and important information as we begin this transformation to your collaboration abilities at Wright State!
 

Take Our Customer Satisfaction Survey!

Tuesday, April 3, 2018

As a customer of Computing and Telecommunications Services (CaTS), we need your feedback. As Wright State University’s central information technology organization, your input is critical to our improvement efforts. Please click on the link below and fill out the quick survey.

https://wright.qualtrics.com/jfe/form/SV_8uYEqeXnQrXZDO5

Your anonymous responses will help us to improve the quality, timeliness, and breadth of the services we offer. If you would like for us to contact you, please include your contact information at the end of the survey.

When complete, survey results will be available to view at http://www.wright.edu/information-technology/about/office-of-the-cio.

Results from the 2017 survey can be found here: https://www.wright.edu/sites/www.wright.edu/files/page/attachments/2017-cats-satisfaction-survey.pdf.

If you have any questions, please contact the CaTS Help Desk at (937) 775-4827, or send an email to helpdesk@wright.edu.
 

Banner 9 Admin is Available!

Tuesday, March 27, 2018

Wright State Faculty and Staff,

CaTS is excited to announce that Banner 9 Admin is now available!

Banner 9 Admin provides many benefits, including a fresh look and feel, streamlined upgrades and conserved resources, and new administrative pages and reports. It is completely browser based, and does not require Java to run. For best results, use either Chrome or Firefox when working in Banner 9 Admin.

Banner 8 Admin will run parallel to Banner 9 Admin over the next several months to ensure a smooth transition. Please provide any feedback on Banner 9 Admin through this short survey: https://wright.qualtrics.com/jfe/form/SV_2h4vMwy0sEO9ydv.

Accessing Banner 9 Admin
There are several ways to access Banner 9 Admin:

General Navigation training is now available; to view and register for training, visit http://www.wright.edu/information-technology/services/banner-9-admin#tra.... If you have questions about training, contact cats-training@wright.edu.

To read more about the transition to Banner 9 Admin including FAQs and updates, visit http://www.wright.edu/information-technology/services/banner-9-admin. If you have any questions, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu.

Reminder: Two-Factor Authentication Service Now Available!

Tuesday, March 20, 2018

CaTS now offers a two-factor authentication service to increase security of your Wright State account!

As of March 5th, you now have the option to sign up for two-factor authentication through DUO Mobile. If you choose to sign up for this service, you will be prompted to confirm your login when accessing services like WINGS, Office 365, ServiceNow, and more. To sign up, visit https://wright.edu/2fa.

What is Two-Factor Authentication?
Two-factor authentication is an extra layer of security that requires not only a username and password, but also authenticates with a device in your possession (cell/smart phone, key fob, landline phone). View an instructional video for enrolling your device here: https://www.youtube.com/watch?v=EMj89Ulpx6c.

Benefits of Two-Factor Authentication

  • Individuals utilizing two-factor authentication will have their campus ‘w’ password set to never expire.
  • Provides increased online security.
  • Provides increased security for your Wright State accounts.

DUO Open Forums
Several Open Forums are being held to provide more information, answer any questions, as well as give you an opportunity to sign up for this new service.

  • Tuesday, March 27: 11:30 a.m.-12 p.m. (005 Library Annex)
  • Wednesday, March 28: 1-1:30 p.m. (005 Library Annex)
  • Thursday, March 29: 2:30-3 p.m. (005 Library  Annex)
  • Friday, March 30: 2:30-3 p.m. (005 Library Annex)
  • Monday, April 2: 9-9:30 a.m. (005 Library Annex)

For more information regarding two-factor authentication, visit https://www.wright.edu/information-technology/services/two-factor-authen.... If you have questions about signing up for this service, call the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu

Banner 9 Admin Training Dates

Thursday, March 15, 2018

Banner Admin User,

Banner 9 Admin training is now available for specific modules! A half hour General Navigation will take place at the beginning of the session, followed by a more targeted training delivered by an expert in that area.

Banner 9 Admin Training Dates:

March

  • 3/19: 9-11 (Accounts Receivable)
  • 3/27: 2-4 (Accounts Receivable)
  • 3/29: 10-11 (Lake Campus)

April

  • 4/4: 2-3
  • 4/6: 2-3
  • 4/10: 2-4 (Finance)
  • 4/12: 10-11
  • 4/18: 2-3
  • 4/20: 2-3
  • 4/25: 9-10
  • 4/26: 10-12 (Advisors/Colleges)


May

  • 5/3: 2-4 (Advisors/Colleges)
  • 5/4: 2-3
  • 5/8: 2-3
  • 5/10: 10-11
  • 5/16: 2-3
  • 5/22: 2-3
  • 5/29: 2-3

Please note that these trainings do not cover Banner Self-Service through WINGS Express. To register for training, visit https://www.wright.edu/information-technology/services/banner-9-admin.

For the latest information about Banner 9, visit our website at https://www.wright.edu/information-technology/services/banner-9-admin.

If you have any questions, contact the CaTS Help Desk at (937) 775-4827, or email cats-training@wright.edu.

Banner 9 Admin General Navigation Training

Monday, March 12, 2018

Banner Admin User,

Banner 9 Admin General Navigation training is now available!

As we approach the transition from Banner 8 Admin to Banner 9 Admin, CaTS will be offering training on the new Banner 9 Admin user interface.

Banner 9 Admin General Navigation Training Dates:

March

  • 3/13: 2-3
  • 3/15: 10-11
  • 3/19: 9-10
  • 3/27: 2-3
  • 3/29: 10-11 (Lake Campus)

April

  • 4/4: 2-3
  • 4/6: 2-3
  • 4/10: 2-3
  • 4/12: 10-11
  • 4/18: 2-3
  • 4/20: 2-3
  • 4/25: 9-10
  • 4/26: 10-11

May

  • 5/3: 2-3
  • 5/4: 2-3
  • 5/8: 2-3
  • 5/10: 10-11
  • 5/16: 2-3
  • 5/22: 2-3
  • 5/29: 2-3

Please note that these trainings do not cover Banner Self-Service through WINGS Express. To register for training, please visit http://www.wright.edu/information-technology/training/workshops.

If you have any questions, contact the CaTS Help Desk at (937) 775-4827, or email cats-training@wright.edu.

Office 365 Menu Update

Friday, March 9, 2018

Microsoft has made some recent changes to Wright State’s Office 365 environment, specifically to the Office 365 applications menu, accessible at http://outlook.wright.edu.

When accessing the Office 365 applications menu by clicking on the grid in the top lefthand corner of your email inbox, you will now see this window:

Office 365 Menu

This menu features your most used applications through Office 365. To view all services available to you, click on the All apps link under your list of Apps.

For More Help:
For more information about Wright State’s Office 365 service,visit http://www.wright.edu/office365. You can also contact the CaTS Help Desk at (937) 775-4827 or send an email to helpdesk@wright.edu.

New Self-Service Portal!

Monday, March 5, 2018

Do you have a support request for CaTS?

A new self-service support request portal is now available through ServiceNow! Classroom support, along with account, access, service, and network access requests can now be made through the ServiceNow Service Portal

If you have questions about the new Service Portal, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu

Urgent: Phishing Scam Notice for 2/16/18

Friday, February 16, 2018

The Help Desk was recently notified of an email phishing scam that targets Wright State students, faculty, and staff. The email appears to come from Wright State President Cheryl Schrader and contains a message like the one shown below, along with a link to click. DO NOT click the link or provide your Wright State account information! If you have already clicked on the link and entered your account information, please contact the CaTS Help Desk immediately.

BEGIN COPY OF SCAM MESSAGE:

----------------------------------------------------

Subject: Report from President Cheryl B. Desk

President Cheryl B, Schrader sent you a report,

Report_Feb_16_2018 [LINK IS HERE IN EMAIL]

Cheryl B. Schrader, Ph.D
President
Wright State University.

----------------------------------------------------

END COPY OF SCAM MESSAGE

Please be aware that this is a scam. Again, do not click the link in the email.

If you have any questions about this scam, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu.

Pages