CaTS Blog

Network Shared Drive File Access Restored

Tuesday, February 26, 2019

All access to files saved on the shared network drives has been restored.

If you are still experiencing issues accessing your files, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu

Issues Accessing Shared Network Drive Files

Tuesday, February 26, 2019

At this time, some individuals are experiencing issues when trying to access files saved on the shared network drives. When attempting to open or save certain files, an error message such as 'Access denied. Contact your Administrator' appears.

CaTS is aware of the issue and is currently working on a solution. We will notify the University when all access has been restored.

If you have questions, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu

Phishing Attempt for 2/25

Monday, February 25, 2019

The Help Desk was recently notified of an email phishing scam that targets Wright State faculty. The email appears to be signed as Wright State President Cheryl B. Schrader, but is sent from a Eugene Eung-Chun Park. Do NOT open any files that have been attached to this email.

BEGIN COPY OF SCAM MESSAGE


From: Eugene Eung-Chun Park [mailto:epark@sfts.edu]
Sent: Monday, February 25, 2019 12:51 PM
Subject: FW: Professional Program and Ethical Conduct Program For Wright 
State University Employees

Dear Wright State University Employees,

  We have an exceptional workforce in Wright State University that is strongly committed to the highest standards of ethical conduct and professionalism. Our employees work tirelessly every day to ensure that we deliver the highest quality education for our students to prepare them for success beyond graduation. Nevertheless, as an organization committed to the Wright State University of performance excellence and continuous improvement, we can always improve our operational processes. Detailed information can be found in the attachment to this email. All employees are advised to review the information. 

  Yours Sincerely

  Cheryl B. Schrader
President
Wright State University


END COPY OF SCAM MESSAGE

Please be aware that this is a scam. Again, do not open any attachments in this email.

If you have any questions about this scam, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu

Upcoming Spring Break Week Maintenance

Friday, February 22, 2019

CaTS will be performing maintenance the week of Spring Break (3/2 - 3/10) causing both network and service outages for the following systems:


Date: Saturday, March 2 - Sunday, March 3
Time: 7 p.m. - 1 a.m.

Due to an upgrade of our VDI environment to Horizon 7.7, all VDI systems will be unavailable during the above date and time. It is not necessary to power down your VDI during this date and time. All Virtual labs in Millett and the Library Annex will be closed until Noon on Sunday, March 3. 


Date: Wednesday, March 6
Time: 5:30 - 7:30 a.m.

CaTS will be performing an upgrade to the campus wireless network; all wireless connectivity will be unavailable during this time.


Date: Saturday, March 9
Time: 6 a.m. - 12 p.m.

Due to a software upgrade of our storage systems, H:, K:, and R: drives will experience intermittent connection outages during the above date and time. 


If you have questions regarding this maintenance, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu

VDI System Outage for 3/2-3/3

Friday, February 22, 2019

Due to an upgrade of our VDI environment to Horizon 7.7, all VDI systems will be unavailable during the following date and time:

Date: Saturday, March 2 - Sunday, March 3
Time: 7 p.m. - 1 a.m.

It is not necessary to power down your VDI during this date and time. All VDI labs will be closed until Noon on Sunday, March 3. 

If you have questions regarding this maintenance, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu

Urgent: Phishing Scam Notice for 2/19

Wednesday, February 20, 2019

The Help Desk was recently notified of an email phishing scam like the one below targeting Wright State faculty, staff, and students. Please note that this is a scam; do NOT click on any links and provide your Wright State credentials or reply to this message.

BEGIN COPY OF SCAM MESSAGE:
------------------------------
Hello All,

There is a security concern reported on Campus. Kind view <LINK> 
released by IT Dept and please follow protocol highlighted

Thanks
Yang, Xiushi
------------------------------
END COPY OF SCAM MESSAGE

Please be aware that this is a scam. Again, do NOT click on the link or respond to this email. If you've entered your credentials in the link provided, please reset your password for your Campus 'w' username. You can find instructions on how to reset your password at https://www.wright.edu/accounts.

If you have any questions about this scam, or have already clicked on the link in the email, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu.
 

Phishing Scam Notice for 2/19

Wednesday, February 20, 2019

The Help Desk was recently notified of an email phishing scam like the one below that appears to come from Provost Susan Edwards. Please note that this is a scam; do NOT reply to this message.

BEGIN COPY OF SCAM MESSAGE:
-----------------------------------------------
From: Susan Edwards bj4213@cox.net
Subject: Update
Hi <YOUR NAME>,
I need to update my pay check direct deposit info. Let me know the 
information needed to update my bank account information.
Thanks
Susan Edwards
-----------------------------------------------
END COPY OF SCAM MESSAGE:

Please be aware that this is a scam. Again, do not respond to this email.

If you have any questions about this scam, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu.
 

OnTheHub System Maintenance for 2/19

Thursday, February 14, 2019

On Tuesday, February 19, OnTheHub, Wright State's online software store, will be unavailable from 7 - 10 a.m. due to vendor scheduled system maintenance. 

OnTheHub (wright.onthehub.com) allows university members to browse, purchase, and download the most popular software titles at a discount for personal machines. To learn more about OnTheHub, visit http://www.wright.edu/information-technology/services/personal-purchases. 

If you have any questions, contact the CaTS Help Desk at (937) 775-4827 or email helpdesk@wright.edu

Cisco Webex Meeting Center Now Available

Wednesday, February 13, 2019

Earlier issues with Cisco Webex Meeting Center have been resolved. You can now access Webex Meeting Center at wright.webex.com

For more information about Webex Meeting Center, visit http://www.wright.edu/information-technology/services/webex-meeting-center. If you have any questions, contact the CaTS Help Desk at (937) 775-4827 or email helpdesk@wright.edu

Cisco Webex Meeting Center Currently Unavailable

Wednesday, February 13, 2019

Currently, Webex Meeting Center is experiencing issues and is unavailable. CaTS is working with Cisco to resolve the issue as quickly as possible and will notify the University when the issue has been resolved.

For more information about Webex Meeting Center, visit http://www.wright.edu/information-technology/services/webex-meeting-center. If you have any questions, contact the CaTS Help Desk at (937) 775-4827 or email helpdesk@wright.edu

Pages