Location and Hours
The CaTS Help Desk is located in 025 Library Annex, in the basement of Dunbar Library.
2024 Winter Break Hours (12/24 - 1/1):
- Tuesday, December 24 - Wednesday, December 25: Closed
- Thursday, December 26 - Friday, December 27: Noon - 6 p.m. (phone support only)
- Saturday, December 28 - Sunday, December 29: Closed
- Monday, December 30 - Tuesday, December 31: Noon - 6 p.m. (phone support only)
- Wednesday, January 1: Closed
Phone and Walk-In Support Hours for Fall/Spring Semester
- Monday–Thursday: 8 a.m.–7 p.m.
- Friday: 8 a.m.–6 p.m.
- Saturday–Sunday: Noon–6 p.m.
After-Hours Classroom Support Information
Classroom support is available after-hours via the telephones located near the instructor station in the classroom.
- Monday - Thursday: 7 - 9 p.m.
- Friday: 6 - 8 p.m.
Remote Support Information
For more information about remote support offerings, visit the Remote Support Information page.