CaTS Blog

Urgent: Phishing Scam Information-August 14, 2012

Tuesday, August 14, 2012

Faculty, Staff, and Students,
The Help Desk was recently notified of yet another phishing scam email that targets students, faculty, and staff of Wright State University. The message tells the reader that their email account storage is over quota, and that they need to click the link in the email to upgrade their account. Once clicked, a page comes up asking for a username and password.

This scam message could have a subject line with the words "Final Warning!!!!" and might have a "copyright 2012 Wright State University" line within the email.

Please note that this is a scam and not an official notice from Wright State University or CaTS. DO NOT fall victim to this scam by clicking the link or entering your log in information. If you do, your campus account could be used by spammers to send spam email.

Remember, CaTS will NEVER ask you for your account information via email or the web. If you have questions concerning this, please contact the Help Desk at (937) 775-4827.
 

CaTS System Maintenance for 8/12/12

Wednesday, August 8, 2012

CaTS will be conducting system maintenance during our regularly scheduled maintenance window on Sunday, August 12, from 5 a.m. – 7 a.m. During this time access to the following services will be unavailable:

- Banner Admin
- WINGS
- WINGS Express
- Wright One Card
- Parking Services
If you have any questions concerning this maintenance, please contact the CaTS Help Desk at (937) 775-4827, or send an email to helpdesk@wright.edu.
 

Urgent: Phishing Scam Information-August 1, 2012

Wednesday, August 1, 2012

Faculty, Staff, and Students,
The Help Desk was recently notified of yet another phishing scam email that targets students, faculty, and staff of Wright State University. The message tells the reader that their email account storage is over quota, and that they need to click the link in the email to upgrade their account. Once clicked, a page comes up asking for a username and password.

This scam message could have a subject line with the words "Final Warning!!!!" and might have a "copyright 2012 Wright State University" line within the email.

Please note that this is a scam and not an official notice from Wright State University or CaTS. DO NOT fall victim to this scam by clicking the link or entering your log in information. If you do, your campus account could be used by spammers to send spam email.

Remember, CaTS will NEVER ask you for your account information via email or the web. If you have questions concerning this, please contact the Help Desk at (937) 775-4827.
 

Campus Phone Outage for 7/15/12

Tuesday, July 3, 2012

On Sunday, July 15, 2012, CaTS will be conducting system maintenance and upgrades on the main campus telephone system between the hours of 7:00am and 10:00am. During this time, all land-line telephone service (including emergency telephones) will be unavailable. Cellular phone service will still be available. If you have any questions, or if you experience any problems with your telephone service after the maintenance times listed above, please contact the CaTS Help Desk at (937) 775-4827 or toll free at 1-888-775-4827.

Systems Unavailable 6/30 - 7/1

Wednesday, June 27, 2012

To accommodate the fiscal year end reconciliation, the following systems will be briefly unavailable from 7 p.m. on Saturday, June 30, 2012 until 1 a.m. on Sunday, July 1, 2012:

* WINGS Express
* Banner Admin
* TK20
* Parking Services
* Wright1 Card Services
* WrightBuy
* Software & Music Sales
* New Student Orientation

If you have any questions concerning this message, contact the CaTS Help Desk at 775-4827 or email helpdesk@wright.edu.

CaTS to Begin Locking Electronic Classrooms

Tuesday, June 26, 2012

Beginning in the Fall 2012 Semester, CaTS will begin locking the doors to all electronic classrooms by 11:59 p.m. Monday through Thursday and by 9:00 p.m. on Friday. This change is being made to address recent security concerns, along with a need to have classroom technology ready to use for faculty/instructional use each morning. These steps will help to make the classrooms more secure and easier to use.

Please make note that three electronic classrooms in the basement of Millett Hall (002, 009, and 028) will be left open for students or student groups that need to use them for academic purposes. In addition, there are 10 24-hour computer labs across campus that students can use. These labs are located in 042 and 058 Dunbar Library, 008, 012, 016, and 026 Library Annex, 039 and 043 Millett Hall, and 064 and 072 Rike Hall.

Any student or student group that wishes to use an electronic classroom other than those listed above must contact the Student Union Administrative Office (x5522) in advance to make a reservation. Any classrooms that have been scheduled through the Student Union Administrative Office or the Registrar for evening or weekend usage will be left unlocked by CaTS. If a door is inadvertently locked, a call can be placed to the Help Desk at (937) 775-4827 and a representative will come to unlock the door.

Software Installation Requests

Wednesday, June 20, 2012

Fall Semester is rapidly approaching and with the conversion from quarters to semesters, CaTS is faced with a shortened window in which we can provide software to our lab and electronic classroom workstations. If you need specific software installed on our workstations for the Fall Semester, we ask that you provide us with a copy of that software by no later than Friday, July 13, 2012. This will ensure that your software is available for use at the beginning of the 2012-2013 academic year.

If you have any questions, please contact the CaTS Help Desk at (937) 775-4827, or toll free at 1-888-775-4827.
 

Important Information Concerning Computer Encryption

Wednesday, June 13, 2012

The protection of sensitive data is a concern for the university, so CaTS would like to take this opportunity to remind you of our Full Disk Encryption project that we originally announced in October of last year.

If a university-owned computer is lost or stolen, and if that computer is storing legally protected sensitive data (social security numbers, credit card information, grades, transcripts, etc.), the university may be held liable for this loss. To combat this situation, CaTS has been installing a software program called CheckPoint Full Disk Encryption on all university-owned laptops both new and previously purchased. This software stores data in an unreadable format unless the proper credentials are provided. By using this software, the university can identify which computers have been encrypted and can help avoid potential legal and financial risk.

The cost of the Full Disk Encryption software is being covered by the university. When a CaTS Desktop Technician is setting up your new laptop, they will ask you if they can install the software. Under certain circumstances, exceptions can be granted. There is an exception form available which allows you to request that the software not be installed. This form is available at Forms Website.

For more information about the encryption process, see the CaTS PC Encryption website, located at: Encryption Website. You can also call the Help Desk at (937) 775-4827.
 

Update on Classroom VHS Player Phase Out

Friday, June 1, 2012

As per the CaTS email communication sent May 2, 2012, VHS/DVD Combo players will not be replaced in electronic classrooms that are renovated after June 1, 2012. A Blu-Ray/DVD player will be installed in its place. In addition, any new electronic classrooms being built will have only the Blu-Ray/DVD player installed.

Several electronic classrooms (listed below) are scheduled to be upgraded or built throughout the upcoming summer quarter. Please be aware that once upgrades are complete, there will no longer be VHS capability in these electronic classrooms. We encourage faculty members to begin transitioning their VHS media to a digital format as soon as possible.

If you have any questions or concerns, please contact the CaTS Help Desk at x4827.

Upgraded Classrooms:


Medical Sciences Building – room 120
Rike Hall – rooms 016, 018, 020, 033, 036, 041, 044, 147, 054, 058, 060, 072, 154, 157, 158, 160, 161, 163, 166
Russ Center – rooms 144, 150, 153, 154
University Hall – rooms 009, 267

New Electronic Classrooms:


Millett Hall – room 497
Russ Center – rooms 146, 148, 152c (Scale-Up Room)
University Hall – rooms 084, 086

CaTS System Maintenance for 5/27/12

Thursday, May 24, 2012

CaTS will be conducting system maintenance on Sunday, May 27, from 8 a.m. – 1 p.m. During this time access to the following services will be unavailable:

- Banner Admin
- WINGS Express & Related Services, including Wright1 Card Services, Parking Services, Tk20 & Touchnet
- Banner Services within WINGS (Email & Calendar will still be available)
- Software Sales
- WrightBuy

If you have any questions concerning this maintenance, please contact the CaTS Help Desk at (937) 775-4827, or send an email to helpdesk@wright.edu.

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