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CaTS Blog

Transcript Requests Currently Unavailable

Friday, October 31, 2014

As of 2:00pm today (10/31), access to Transcript Requests through WINGS Express is unavailable. CaTS is working as quickly as possible to resolve this issue.

WINGS Express Maintenance Now Complete 10/31/14

Friday, October 31, 2014

The system maintenance associated with the various services within Wings and Wings Express has been completed and all services are available now.  If you experience any problems, please contact the CaTS Help Desk at (937) 775-4827 during normal business hours.

CaTS System Maintenance for 10/31/14

Friday, October 31, 2014

CaTS will be conducting system maintenance today, Friday, October 31, from 5 a.m. - Noon. During this time access to the following services within WINGS Express and WINGS will be unavailable:

  • Student Fees
  • Student Account Options
  • Parking Services
  • Housing Deposit
  • Wright1 Flex Deposit and Meal Plan Purchase
  • Graduation Application
  • Online Transcripts
  • CaTS Software Sales

If you have any questions concerning this maintenance, please contact the CaTS Help Desk at (937) 775-4827, or send an email to helpdesk@wright.edu.

CaTS System Maintenance for 10/31/14

Wednesday, October 29, 2014

CaTS will be conducting system maintenance on Friday, October 31, from 5 a.m. - Noon. During this time access to the following services within WINGS Express and WINGS will be unavailable:
·         Student Fees
·         Student Account Options
·         Parking Services
·         Housing Deposit
·         Wright1 Flex Deposit and Meal Plan Purchase
·         Graduation Application
·         Online Transcripts
·         CaTS Software Sales

If you have any questions concerning this maintenance, please contact the CaTS Help Desk at (937) 775-4827, or send an email to helpdesk@wright.edu

Enhancements to WSU's Intrusion Prevention System

Monday, October 27, 2014

On the morning of Tuesday, October 28, CaTS will be implementing enhancements to the Wright State's Intrusion Prevention System. These enhancements provide additional protection to the University with a more extensive library of known infected Internet sites and the ability to spot infected content. If you have questions concerning these enhancements please contact the CaTS Help Desk at (937) 775-4827.
 

Warning About Attached Documents With Malicious Code

Friday, October 24, 2014

CaTS recently learned of malicious Microsoft Word, Excel, and PowerPoint documents being sent via email to members of the Wright State community.
The names of these documents may contain references to an invoice, undelivered package, or other business related subject. The documents are designed to run malicious code on systems running the Windows operating system. If you receive an email with a document attached and do not recognize the sender, even if the email indicates the document originates from a legitimate business, do not open or download the document.

If you have questions about whether an email you received is legitimate or not, please contact the Help Desk for assistance. You can contact us at (937) 775-4827 or toll free at 1-888-775-4827.

Training Now Available for Microsoft Lync 2013

Wednesday, October 22, 2014

CaTS is now offering formal training for Microsoft Lync 2013! Our instructors will guide you through the Lync software and show you how to chat, share files, and use Lync as both a remote location meeting tool and as a way to interview prospective employees or students.

Our first session is on October 28, so sign up now and take advantage of all that Lync has to offer! To register for this class or to see what other date are available, visit this website:

https://www.wright.edu/information-technology/support-and-training/workshop-registration

To learn more about Microsoft Lync visit http://wright.edu/information-technology/services/microsoft-lync. If you’ve got any questions about Microsoft Lync or our training sessions, please give the Help Desk a call at (937) 775-4827 or toll free at 1-888-775-4827.

Wright State Websites Now Working

Monday, October 20, 2014

As of 11:45am, all wright.edu websites are now available. If you are still experiencing issues, please contact the CaTS Help Desk at (937)775-4827.

Current Issues with Wright State Websites

Monday, October 20, 2014

As of 10:50am, Monday, October 20, access to websites under the wright.edu domain are unavailable or loading very slowly. CaTS is aware of this issue and technicians are working to resolve the problem. We will notify the university when a resolution has been found.

Information on 10/17/14 Network Outage

Friday, October 17, 2014

On Friday, 10/17/14, at approximately 9:04 a.m., the Wright State network experienced a brief slowdown that lasted around 15 minutes. Our records indicate the network was under a denial of service (DoS) attack designed to overwhelm and slow down the network. At approximately 11:00am, CaTS implemented its first measure to protect the campus from such attacks. If you have questions please call the CaTS Help Desk at (937) 775-4827.
 

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