As of 8:15am, all maintenance has been completed for Tegrity, and the system is now available to use. If you have further questions, please contact the CaTS Help Desk at (937) 775-4827.
This list is maintained by Computing and Telecommunications Services.
As of 12:45pm today, all maintenance has been completed for WINGS Express, and the system is now available for use, including the ability for faculty to post grades in both WINGS Express and Pilot. If you have further questions, feel free to contact the CaTS Help Desk at (937) 775-4827.
This list is maintained by Computing and Telecommunications Services.
On Sunday, May 4, 2014, from 2:00am - 8:00am, CaTS will be conducting a maintenance update to the Tegrity Lecture Capture System. During this time, there will be no access to the Tegrity system. For more information on this update, see the following document:
https://www.wright.edu/cats/tegrity/tegrity_system_maintenance.pdf
This list is maintained by Computing and Telecommunications Services.
CaTS will be conducting system maintenance during the dates and times listed below. See each date for more information on services affected. If you have any questions concerning this maintenance, please contact the CaTS Help Desk at (937) 775-4827, or toll free at 1-888-775-4827.
During this time there will be no access to WINGS Express or Banner. This upgrade must be performed due to a late Financial Aid regulatory change and the need to disburse aid to students for Summer Semester the following week. If all goes as planned, the upgrade and verification testing could be completed as early as Noon. CaTS will send an email to the campus community as soon as WINGS Express services are available.
Important Note for Faculty:
Grade posting will NOT be available through WINGS Express or Pilot on Saturday, May 3, 2014, 5:00am – 2:00pm. CaTS will notify the campus community when grade posting becomes available through WINGS Express and Pilot.
During this time there will be no access to the Tegrity Lecture Capture system due to a maintenance update. For more information on this update, see the following document: https://www.wright.edu/cats/tegrity/tegrity_system_maintenance.pdf
During this maintenance time, you may experience problems when trying to access network resources, specifically the network storage drives, such as (H:), (K:), and (R:) drives. After the maintenance is complete, you may have to reboot your computer in order to access your network drives.
During this time, there will be no access to any WSU systems or the Internet. Maintenance is scheduled to be completed by 9:00am, but a time extension until Noon may be necessary to complete the maintenance. CaTS will notify the university via email when maintenance has been completed.
The Center for Teaching and Learning (CTL) will be updating the Pilot system on the following dates/times. During this update, Pilot will be unavailable. If you have any questions concerning this update, please contact the CTL at (937) 775-2885.
Wednesday, May 7, 2:00pm – Thursday, May 8, 8:00am
On Saturday, May 3, 2014, from 5:00am – 2:00pm, CaTS will be conducting system maintenance on the WINGS Express and Banner systems. During this time there will be no access to WINGS Express or Banner. This upgrade must be performed due to a late Financial Aid regulatory change and the need to disburse aid to students for Summer Semester the following week.
If all goes as planned, the upgrade and verification testing could be completed as early as Noon. CaTS will send an email to the campus community as soon as WINGS Express services are available.
*Important Note for Faculty*
Grade posting will NOT be available through WINGS Express or Pilot on Saturday, May 3, 2014, 5:00am – 2:00pm. CaTS will notify the campus community when grade posting becomes available through WINGS Express and Pilot.
If you have any questions concerning this maintenance, please contact the CaTS Help Desk at (937) 775-4827, or toll free at 1-888-775-4827.
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Throughout this month, CaTS will also be performing other system upgrades. To see a list of these systems and the associated maintenance times, visit the CaTS Bulletin, located at https://www.wright.edu/cats/info/. CaTS will send email reminders about each of these upgrades as we near the respective dates.
This list is maintained by Computing and Telecommunications Services.
Recently, Microsoft announced a security vulnerability that affects Internet Explorer versions 6 through 11. This vulnerability allows an attacker to use Adobe Flash content on a website to install malicious code onto your computer.
As of 1:00pm today, Microsoft has issued a security update for this issue. This update will be available for all versions 6-11 of Internet Explorer, and will be provided for users of Windows 7, Windows 8, and Windows XP, even though Microsoft no longer officially supports XP.
If your computer is connected to the WSU network and your system is setup to receive updates automatically from us, then this security fix will install automatically for you. If you are not connected to WSU’s update server, or if you are using your home computer, you should check your Windows Update setup to make sure it is downloading updates automatically.
If you would like assistance with Windows Update on your computer, feel free to contact the CaTS Help Desk at (937) 775-4827.
For more information about this issue, visit the following website:
http://krebsonsecurity.com/2014/05/microsoft-issues-fix-for-ie-zero-day-...
This list is maintained by Computing and Telecommunications Services.
*Attention Faculty:*
Grade posting will NOT be available through WINGS Express or Pilot on Saturday, May 3, 2014, 5:00am – 2:00pm.
During this time WINGS Express and Banner will be unavailable. This upgrade must be performed due to a late Financial Aid regulatory change and the need to disburse aid to students for Summer Semester the following week.
If all goes as planned, the upgrade and verification testing could be complete as early as Noon. CaTS will send an email to the campus community as soon as WINGS Express services are available. Final grade posting via Pilot will also be re-enabled at that time.
If you have questions concerning this upgrade, please contact the CaTS Help Desk at (937) 775-4827, or toll free at 1-888-775-4827.
This list is maintained by Computing and Telecommunications Services.
Important: This message only applies to individuals who are using the Cisco AnyConnect VPN app on iOS devices (iPhones, iPads, and iPods).
CaTS recently learned that the Cisco AnyConnect VPN app for iOS devices was vulnerable to the Heartbleed bug that affects OpenSSL connections on the Internet. Because of this, Cisco released an update to the app, which is now available through the App store. This update fixes the vulnerability to the Heartbleed bug.
CaTS recommends that you update your AnyConnect VPN app through the Apple app store. The Android version of the app, along with the AnyConnect VPN client for Windows, are not affected by this vulnerability and do not need to be updated.
If you have any questions regarding this update, please contact the CaTS Help Desk at (937) 775-4827, or send an email to helpdesk@wright.edu.
This list is maintained by Computing and Telecommunications Services.
Macintosh Safari and Firefox search problem in OWA
Clients using Macintosh Safari and Firefox browsers have contacted the
Help Desk with issues searching in Outlook Web Application (OWA.) The
Search box in OWA is grayed out. It appears that Chrome does work for
searching, and that it is only Safari and Firefox that are experiencing
the problem.
CaTS has opened a case with Microsoft as have other universities.
Microsoft responded to one university with: “The issue that you are
experiencing with Safari and Firefox on MacOS is not unique to you.
Unfortunately, it appears this issue began with the latest update to the
service which was recently rolled out. The issue is currently under
investigation by our product teams. We do not have an ETA for
resolution yet to provide at this time. I will certainly update you as
soon as more is known, including an expected resolution date."
If you are a Macintosh client using OWA , Chrome is available for Mac OS
X 10.6 or later. https://www.google.com/intl/en/chrome/browser/
For questions, please contact the CaTS Help Desk by calling 937.775.4827
or sending an email to helpdesk@wright.edu.
Library Email Scam
Recently, a new email scam has been targeting university faculty, staff,
and students. This message claims that your library account has expired
and that you must reactivate it using the provided link, or your account
will be closed. The message is claiming to be sent by someone in the
University Libraries department. Please note that this is a scam and not
an official notice from Wright State University.
Here’s the text of the message:
-------------------------------
Dear User,
Your access to your library account is expired, therefore you must
reactivate it immediately or it will be closed automatically. If you
intend to use this service in the future, you must take action at once!
To reactivate your account, simply visit the following page and login
with your account. After logging in, your account is reactivated and it
will redirect you to your library account.
Login Page: <LINK REMOVED FOR SECURITY REASONS>
If you can't login, please contact the Access Services Librarian at
lisa.daniels@wright.edu.
Although the university has now blocked the link for this scam (so you
can’t go to the website referenced in the message), this is a good time
to point out that you should never click on a link in an unsolicited
email that is asking you to enter your personal information. No
department at Wright State University will ever send an email asking you
to click a link to enter your personal information.
If you are unsure whether or not a message you receive is spam, contact
the CaTS Help Desk at (937) 775-4827 and we’ll be glad to talk with you.
CaTS will be conducting system maintenance during the dates and times listed below. See each date for more information on services affected.
If you have any questions concerning this maintenance, please contact the CaTS Help Desk at (937) 775-4827, or toll free at 1-888-775-4827.
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*Saturday, May 3, 2014, 5:00am – 2:00pm*
During this time there will be no access to WINGS Express or Banner. If all goes as planned, the upgrade and verification testing could be complete as early as Noon. CaTS will send an email to the campus community as soon as WINGS Express services are available.
Important Note for Faculty: As you know, grades are due by Wednesday, May 7. During this upgrade window on Saturday, May 3, grade posting will NOT be available through WINGS Express. We also recommend that you do not attempt to post final grades via Pilot during this time.
The timing for this upgrade is due to a late Financial Aid regulatory change and the need to disburse aid to students for Summer Semester the following week.
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*Monday, May 5, 2014, Midnight – 6:00am*
During this time there will be no access to the Tegrity Lecture Capture system.
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*Sunday, May 11, 2014, 6:00am – 9:00am*
During this time, there will be no access to any WSU systems or the
Internet. Maintenance is scheduled to be completed by 9:00am, but a time
extension until Noon may be necessary to complete the maintenance. CaTS
will notify the university via email when maintenance has been completed.
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*Other Updates*
The Center for Teaching and Learning (CTL) will be updating the Pilot
system on the following dates/times. During this update, Pilot will be
unavailable. If you have any questions concerning this update, please
contact the CTL at (937) 775-2885.
Wednesday, May 7, 2:00pm – Thursday, May 8, 8:00am
This list is maintained by Computing and Telecommunications Services.
