CaTS | Information Technology

Partial Printing Outage for 7/7/20

On Tuesday, July 7, from 8 – 11 a.m., CaTS will be performing upgrades to the software used to configure the swipe card/touch screen enabled Xerox Printers. During this time period, Xerox printers equipped with card swipe readers and touch screen interfaces will be offline.

Printing to Xerox devices that are not card swipe enabled and do not have touch screens will continue to be available during this time.

The affected device models include WorkCentre 6655, WorkCentre 7835 and WorkCentre 7855. All functions of these devices such as scan to email, copy, fax, and printing will be unavailable. This includes all printing to the WSU Secure AD and WSU Secure NOAD print queues.

If you have any questions, please contact the CaTS Help Desk at 937-775-4827, or email