Issues Accessing Webex Sessions Through Pilot

At this time, Wright State members may experience issues when attempting to join a Webex meeting or class using the Webex external learning tool in Pilot. Users attempting to access a meeting link through Pilot are receiving a 502 Bad Gateway error message, and are unable to join the session (pictured below).

Those attempting to join Webex sessions outside of Pilot should be able to continue using the service as normal.

CaTS and The CTL are working with Cisco on a resolution to this issue, and will notify campus once this has been resolved.

If you have any questions, please contact the CaTS Help Desk at 937-775-4827, or email helpdesk@wright.edu.