CaTS will be performing upgrades to the storage systems used by the VDI environment on the following date and time:
Date: Saturday, 8/4/18
Time: Noon - 10 p.m.
Your VDI workstations will be unavailable during this period.
This maintenance will require all virtual machines to be shut down. Save any work that you have open and power down your machine prior to the maintenance date and time.
If you have any concerns, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu.
CaTS will be conducting maintenance on the Banner system on Saturday, July 7 from 6 a.m. - 6 p.m.. This maintenance is to prepare Banner for the upcoming conversion of Pilot to the Cloud.
Access to the following Banner services will be unavailable during this time:
Additionally, the CaTS Help Desk will be unable to reset PINs and passwords during this time. The Password Management tool in WINGS will also be unavailable.
If you have any questions, please contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu.
To accommodate the fiscal year end reconciliation, the following systems will be unavailable from 7 p.m. on Saturday, June 30, 2018, until 1 a.m. on Sunday, July 1, 2018.
For questions regarding this maintenance, send an email to helpdesk@wright.edu.
Due to a system upgrade on portions of the wireless infrastructure, the following wireless networks will be unavailable Tuesday, June 19 from 6 a.m. - 7:30 a.m.:
Due to their use of the WSU Secure network, AppleTVs will also be unavailable within classrooms and conference rooms.
WSU EZ Connect will still be available during the wireless maintenance.
Over the next few days, both Panopto Cloud and the Wright State voicemail system will experience outages due to maintenance or upgrades.
See below for details.
For questions regarding these maintenance items, contact the CaTS Help Desk at (937) 775-4827 or send an email to helpdesk@wright.edu.
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Saturday, June 9, 7:00 – 11:00 p.m.
Panopto Cloud customers will be upgraded to Panopto 5.7. This upgrade will require downtime:
During the time your site is offline, you will not be able to access recordings on your server, and any attempts to upload from clients will result in a "Server unable to connect" message.
For more information on this outage: visit https://www.wright.edu/information-technology/blog/article/panopto-cloud-upgrade
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Monday, June 11, 6:00 – 6:30 p.m.
CaTS will be conducting maintenance on the campus voicemail system. During this time, users will not be able to access or leave voicemails.
CaTS has recently implemented and tested an upgraded campus voicemail system.
On February 6, 2018, CaTS will replace the current voicemail system with this new system for all campus voicemail users. This upgrade is needed since the current system is 10 years old and the vendor no longer provides support.
To ensure a seamless transition, CaTS is asking that users prepare for this upgrade before the system cutover on February 6. The website listed below will guide you through setting a new PIN and configuring your personal greeting on the new system. These steps should take less than 5 minutes to complete.
Important Notes:
Additional capabilities of this new service will be announced at a later date.
For questions regarding this change, please contact the CaTS Help Desk at (937) 775-4827 or send an email to helpdesk@wright.edu.
CaTS will be conducting maintenance on the Banner system during the date and time listed below:
Date: Sunday, October 22, 2017
Time: 6 a.m. – 2 p.m.
During this time, CaTS will be updating core Banner modules that will address bug fixes, meet financial aid regulatory requirements and meet prerequisites for Banner 9.
Access to all Banner-related services will be unavailable, including the following:
If you have questions regarding this maintenance, contact the CaTS Help Desk at (937) 775-4827, or send an email to helpdesk@wright.edu.
CaTS will be conducting system maintenance on Sunday, July 30, from 6 - 10 a.m. During this time access to all Banner-related services will be unavailable, including the following:
This upgrade is taking place in order to provide more security for Banner and also to better position the university for a transition to the Banner 9 platform.
If you have any questions concerning this maintenance, please contact the CaTS Help Desk at (937) 775-4827, or send an email to helpdesk@wright.edu.
CaTS is aware of intermittent connectivity issues with the wireless network. Devices are taking longer than normal to connect to the wireless access points. When attempting to connect to the wireless network on campus, please allow a few moments for your device to try the connection. You can also try disconnecting your device or computer from the network and reconnecting, although this may also take several attempts.
CaTS is working on a resolution to this problem and will notify the university when it is resolved. For further questions, please contact the CaTS Help Desk at (937) 775-4827.
Currently, the Blackboard Collaborate web conferencing tool within Pilot is unavailable. Blackboard is aware of the issue and is working on a resolution. CaTS will post updates every 30 minutes below.
1/12/17 - 6:45pm
Blackboard Collaborate Outage website shows an outage as of this time.
1/12/17 - 7:18pm
Blackboard Collaborate Outage website shows all services now available.
