CaTS has recently implemented and tested an upgraded campus voicemail system.
On February 6, 2018, CaTS will replace the current voicemail system with this new system for all campus voicemail users. This upgrade is needed since the current system is 10 years old and the vendor no longer provides support.
To ensure a seamless transition, CaTS is asking that users prepare for this upgrade before the system cutover on February 6. The website listed below will guide you through setting a new PIN and configuring your personal greeting on the new system. These steps should take less than 5 minutes to complete.
- You will be required to set a new PIN and record a voicemail greeting in order to fully complete the setup process. Do not begin these steps unless you are prepared to record your greeting and create the PIN.
- These steps must be completed before February 6, 2018. Otherwise, you won't receive voicemails after the upgrade has been completed.
- After the conversion on February 6, you will continue to check your voicemail using x1010.
- Existing voicemails will not be transferred to the new system. CaTS encourages you to review and clean up your existing voicemail before the February 6 conversion date.
Additional capabilities of this new service will be announced at a later date.
For questions regarding this change, please contact the CaTS Help Desk at (937) 775-4827 or send an email to firstname.lastname@example.org.