CaTS | Information Technology

Upcoming System Maintenance and Upgrades

Over the next few days, both Panopto Cloud and the Wright State voicemail system will experience outages due to maintenance or upgrades.
See below for details.

For questions regarding these maintenance items, contact the CaTS Help Desk at (937) 775-4827 or send an email to helpdesk@wright.edu.

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Saturday, June 9, 7:00 – 11:00 p.m.

Panopto Cloud customers will be upgraded to Panopto 5.7. This upgrade will require downtime:

  • Sites will be updated from 7:00pm to 11:00pm EDT.
  • We expect up to 4 hours of downtime.

During the time your site is offline, you will not be able to access recordings on your server, and any attempts to upload from clients will result in a "Server unable to connect" message.

For more information on this outage: visit https://www.wright.edu/information-technology/blog/article/panopto-cloud-upgrade

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Monday, June 11, 6:00 – 6:30 p.m.

CaTS will be conducting maintenance on the campus voicemail system. During this time, users will not be able to access or leave voicemails.