CaTS | Information Technology

Skype for Business

Skype for Business is an instant messaging client that gives you instant messaging capabilities, voice and video chat, screen sharing, and more. See below for assistance with the various versions of Skype for Business.

On this page:

Skype for Business for Windows

Skype for Business for Windows is the desktop version of Skype for Business and is a part of the Microsoft Office suite. If you have Microsoft Office installed, you can open Skype for Business by clicking on the "Skype for Business " icon in your programs list.

If you do not have Microsoft Office , below are options available for you to obtain the software:

Faculty/Staff 

  1. University-owned computers: contact the Help Desk to request the software on your computer
  2. Home Computers: download Microsoft Office for free with our ProPlus program!

Students

Download Microsoft Office for free with our ProPlus program!

Training 

Skype for Business is the new name for Microsoft Lync. The following video was recorded when the product was still called Lync. However, this video is still relevant for those needing to learn Skype for Business. Please note that this video only covers Microsoft Lync for Windows. The Microsoft Lync 2011 client for Mac is not discussed.

Video: Microsoft Lync 2013: Instant Messaging and Video Conferencing for University Needs Training 

Setting Up Skype for Business 

Presence, IM, and Contacts

Make Audio and Video Calls

  • Make a call in Skype for Business : Video
  • Make a video call in Skype for Business : Video
  • Add your mobile number in Skype for Business : Video

Schedule, Join, and Conduct Skype for Business Meetings

  • Schedule a meeting in Skype for Business : Video, Step-by-Step
  • Join a meeting using Skype for Business : Video, Step-by-Step
  • Share desktop and programs in Skype for Business : Video, Step-by-Step
  • Join a Skype for Business Meeting from the Skype for Business Web App: Step-by-Step (Microsoft Site), Step-by-Step  (Use this document to learn how to have a non-WSU user connect to a Skype for Business session)

Skype for Business for Macs

Download Skype for Business for Macs here.

Microsoft Lync 2011 for Mac is the desktop version of Microsoft Lync and is a part of the Microsoft Office 2011 suite. If you have Microsoft Office 2011 installed, you can open Microsoft Lync by clicking on the "Microsoft Lync 2011" icon in your programs list. 

If you do not have Microsoft Office 2011, there are a number of options available for you to obtain the software:

Faculty/Staff 

  1. University-owned computers: contact the Help Desk to request the software on your computer
  2. Home Computers: download Microsoft Office for free with our ProPlus program

Students

Download Microsoft Office for free with our ProPlus program!

Important Notes

  • We recommend that you use the 2011 version of Microsoft Lync. 
  • With any of these versions of Microsoft Lync, you are able to connect to someone outside of the university, as long as they are not using their own Microsoft Lync account. They must be setup as a guest within your conversation. If you have questions about this, please Contact the Help Desk.

Download and Installation Instructions

  1. Using Safari, log into your Office 365 account (either through WINGS or outlook.wright.edu)
  2. Click on the gear in the upper right hand corner. 
  3. From the drop down menu, click "Office 365 Settings." 
  4. Click the Software section listed on the left side of the screen. 
  5. Skype for Business will be listed among the other Microsoft Office icons. Click on the icon to begin the download. 
  6. When the download completes, double click the Skype for Business_Mac_2011_All.dmg file.
  7. Double click the Skype for Business Installer icon, and then click Continue on the "Welcome" screen when prompted.
  8. Click Continue on the "Software License" screen, review the agreement, and click Agree.
  9. Click Continue on the "Select a Destination" screen, and then click Install.
  10. Launch Skype for Business.
  11. Review the license agreement and click Accept.
  12. Click Don't Change when prompted regarding both "Telephone Calls" and "Conferences."
  13. Enter your WSU Office 365 email address for both "Email Address" and "User ID."
  14. Click Sign In, and then click Accept if prompted with "Verify Certificate."

Signing in and Out of Microsoft Lync 2011 for Macs

Sign In to Microsoft Lync 2011

  1. Open Microsoft Lync 2011 for Mac from your Dashboard or Applications Folder.
  2. Enter your Office 365 username (@wright.edu email address) and password. This is the same password you use to access your Office 365 email and calendar.
  3. Click on Advanced > Authentication and uncheck the Use Kerberos box.
  4. Click OK.
  5. Click Sign In.

Sign Out of Microsoft Lync 2011

  1. On the Status menu, click Sign Out.

Usage Instructions

Unless otherwise noted, all usage instructions below link to Microsoft support articles. 

Video Communication

Meetings

Contacts and Presence

Other

Skype for Business for Mobile Devices

Skype for Business  is available as an app on all major mobile devices, including iPhone, iPad, Android, and Windows Phone. For app download and setup information for each of these devices, see below. If you need assistance with installing or using one of the mobile apps, contact the CaTS Help Desk. 

Skype for Business for iPhone

Signing In and Out

Resources

Skype for Business for Android

Signing In and Out

To sign in to Skype for Business for Android, open the app, then enter your WSU Office 365 username (@wright.edu email address) and password. This is the same username password you use to access your WSU Office 365 email and calendar.

Resources

 

 

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Computing and Telecommunications Services (CaTS)

Location: 
025 Library Annex
Phone: 
(937) 775-4827
Toll-free Number: 
1-888-775-4827
Email: 

helpdesk@wright.edu

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