CaTS Blog

Attention Wright State Community Member:

As a customer of Computing and Telecommunications Services (CaTS), we need your feedback. As Wright State University's central information technology organization, your input is critical to our improvement efforts. Our goal is to receive 1,000 responses, so we can ensure we are hearing from a large percentage of University members. Click on the link below to fill out the quick survey.

https://wright.qualtrics.com/jfe/form/SV_e3uv7jF5lMzwZEN

Your anonymous responses will help us to improve the quality, timeliness, and breadth of the services we offer. If you would like for us to contact you, please include your contact information at the end of the survey. 

When complete, survey results will be available to view here: https://www.wright.edu/information-technology/about/office-of-the-cio

Results from the 2018 survey can be found here: https://www.wright.edu/sites/www.wright.edu/files/page/attachments/2018%20Customer%20Satisfaction%20Survey%20Results.pdf

If you have any questions, please contact the CaTS Help Desk at (937) 775-4827, or send an email to helpdesk@wright.edu. 

Thank You. 

As the Summer and Fall Semesters approach, please take a few moments to review the information below and let CaTS know your classroom equipment and training requirements.

Do you need specialized classroom software?

As a reminder, if you need specialized software installed in your classroom for the Summer or Fall Semesters, we need your request submitted to helpdesk@wright.edu no later than April 12th. Visit the following website to see a list of software already installed on classroom computers: https://www.wright.edu/sites/www.wright.edu/files/page/attachments/lab-a....

Do you need training on classroom equipment?

If you would like training on the use of any technology available in your classroom, CaTS can help. To schedule one-on-one classroom training, fill out the Classroom Training request at https://wrightstate.service-now.com/sp?id=wsu_sc_cat_item&sys_id=3f822ea.... A CaTS training representative will contact you shortly thereafter.

If you plan to use NetSupport School, Apple TV, or Panopto lecture capture, the Center for Teaching and Learning (CTL) can provide training on how to effectively incorporate these services into your course. The CTL also provides NetSupport School and teaching untethered workshops throughout the academic year. For a list of workshops and training videos, visit the CTL's website at www.wright.edu/ctl/. 

Are you teaching an IVDL course?

If you plan to use our Interactive Video Distance Learning (IVDL) classrooms to simultaneously teach a class to students on both Dayton Campus and Lake Campus, CaTS recommends you attend a brief training session on using this technology. To schedule a session, fill out the Classroom Training request at https://wrightstate.service-now.com/sp?id=wsu_sc_cat_item&sys_id=3f822ea...

Do you need specialized classroom equipment?

If you need specialized equipment delivered to your classroom, please schedule this in advance by calling the CaTS Help Desk at (937) 775-4827. To make sure your preferences are saved for the Summer Semester, please make your equipment request by April 12th.

Other questions?

For any other questions regarding your classroom, please contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu. 

CaTS is excited to announce an agreement has been reached regarding personal Adobe Creative Cloud software purchases through our online software store, OnTheHub. Below is important information regarding accessing OnTheHub and Adobe Creative Cloud purchases.

Accessing OnTheHub

OnTheHub has been integrated with our Single Sign On service and no longer requires a separate account. To log in:

1. Visit wright.onthehub.com
2. Log in with your campus 'w' username and password

Important Notes:

• All purchases will be transferred to your new account once this change has been made. For more information about OnTheHub, visit our Personal Purchases page. 
• Some users may have both a Student and Faculty/Staff role in OnTheHub. If you are a faculty or staff member and also see the Student tab at the top of the page, make sure the Faculty/Staff tab is selected before purchasing any software.

Adobe Creative Cloud Purchases for Students, Faculty, and Staff

Adobe Creative Cloud is now available to purchase for personal use by all active Wright State students, faculty, and staff. An annual subscription to Creative Cloud can be purchased through OnTheHub at a discounted rate for personal and home use.

Retirees, Emeritus Faculty and former employees are now eligible for software purchases through OnTheHub. Additionally, College Credit Plus students are not eligible to purchase Adobe Creative Cloud, however other software through OnTheHub is available to them.

Important Note: CaTS is aware that some faculty, staff, and students are in a contract subscription with Adobe for Adobe Creative Cloud programs at $20/month. For more information on how to opt out of that subscription, please see the Personal Adobe Creative Cloud Contract Information article. 

Purchasing and Installing Adobe Creative Cloud

1. Log in to wright.onthehub.com with your campus 'w' username and password
2. Search and select Adobe Creative Cloud
3. Review the price and select Add to Cart
4. Review your Shopping Cart and select Check Out
5. You will be directed to a page that gives you details about your Adobe subscription, including the email address you will use to sign in to Adobe, and the date your subscription is good until. Click Install.
6. Open the download file and click Sign In. Select Enterprise ID if prompted. Enter your Wright State email address; you will then be redirected back to the Wright State log in screen. Enter your campus 'w' username and password.
7. Follow the steps to finish the installation process for Adobe Creative Cloud

Adobe Creative Cloud Work Purposes vs Home Use Purposes

Software purchased via OnTheHub is for personal/home use only. Wright State faculty and staff can install Adobe Creative Cloud on university-owned machines for free through Software Center (Windows PCs) and Casper (Mac OS). 

If you have any questions, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu. 

CaTS will be performing emergency maintenance on the wireless networks over the next 30 minutes causing brief outages in the following areas:

• Wright State Nutter Center
• Setzer Pavillion
• All Residence Halls

If you have any questions, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu.