On Saturday, June 26, our Panopto Cloud will be updated with the latest features and improvements. These updates will require downtime. Panopto expects up to 4 hours of downtime, with a target start time of 9:00 pm EDT.
During the downtime, we will not be able to access videos on our Panopto site and any attempts to upload from Panopto recording clients will result in a 'Server unable to connect' message.
Due to technical difficulties, the Salesforce upgrade scheduled for Wednesday, June 16 has been postponed.
CaTS will notify you via email once the new date has been confirmed with the vendor to perform this upgrade. If you have any questions, contact the CaTS Help Desk at 937-775-4827.
We will be performing an upgrade to Salesforce on Wednesday, June 16. This will require Salesforce to be offline. The downtime will begin at 9:30 am and is expected to last for a maximum of 2 hours.
Services impacted include:
If you have any questions, please contact the CaTS Help Desk at 937-775-4827.
CaTS will be performing Banner maintenance on Sunday, June 6, from 6 - 10 a.m. During this time, the following services will be unavailable:
If you have any questions, contact the CaTS Help Desk at 937-775-4827, or helpdesk@wright.edu.
CaTS will be conducting emergency maintenance tomorrow, 5/20, from 6 – 7 a.m. During this time, WINGS Express and Banner Admin will be unavailable.
If you have any questions, contact the CaTS Help Desk at 937-775-4827, or helpdesk@wright.edu.
On Saturday, May 15, from midnight–7 a.m. CaTS will be updating software on network equipment that will cause intermittent network and VoIP outages in the following buildings:
If you have any questions about this maintenance, or experience any issues once this maintenance is complete, call the CaTS Help Desk at 937-775-4827 or email helpdesk@wright.edu.
On Saturday, May 8th between 8 a.m - Noon, CaTS will be performing an upgrade to our VDI environment. You may experience intermittent connection issues when attempting to access your VDI during this time.
If you are attempting to connect to your VDI during this time, or are already logged in, you may be disconnected from your machine during this maintenance window.
If you have any questions, contact the CaTS Help Desk at 937-775-4827, or email helpdesk@wright.edu.
Microsoft recently released Windows 10 version 20H2, which offers a set of features for select performance improvements and critical security updates. This new release is critical to ensure ongoing support for the university’s Windows computers.
CaTS is informing all faculty and staff about this pending change. If you are a Mac user, please disregard this message as it does not impact you.
What actions do I need to take now?
Beginning May 6, the Windows 10 v 20H2 upgrade will become available. Visit https://www.wright.edu/information-technology/windows-10-v20h2-upgrade-information for more information, including instructions on how to run the update on your machine.
If you have questions or concerns regarding this update, please call the CaTS Help Desk at 937-775-4827, or email helpdesk@wright.edu.
CaTS will be upgrading the Banner database on Saturday, May 1, from 3 a.m.—9 a.m. This maintenance is to upgrade the infrastructure that supports the Banner services listed below.
Access to the following Banner services will be unavailable during this time:
If you have any questions regarding this maintenance, call the CaTS Help Desk at 937-775-4827, or email helpdesk@wright.edu.
On Tuesday, March 9, from 6–7 a.m., CaTS will be performing system updates of the campus voicemail server, causing a voicemail outage. During this time individuals will not be able to leave messages or check voicemail.
If you have any questions, call the CaTS Help Desk at 937-775-4827, or email helpdesk@wright.edu.
