CaTS Blog

On Tuesday, July 30th, from 6 - 7:30 a.m., CaTS will be performing a network upgrade in the Campus Services building. During this time, all network connectivity will be unavailable in the Campus Services building, and the buildings listed below.

Other locations that will be affected include:

• Transportation Services
• LAR Receiving and Conditioning
• Soccer Field Press Box
• Fine Arts Building
• 69KV Substation (Square D Power Meeting connection only)
• Physicians Building (Square D Power Metering connection only)
• Rockafield House
• Softball Field
• Mini-University
• Geology Building
• Rinzler Sport Complex
• Shared Services Maintenance Yard

If you have any questions, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu. 

Please note: the text of this article is quoted directly from an official Panopto outage announcement.

Thursday, July 18: Mandatory Client Upgrade 

The Panopto software service will require Panopto for Windows, Panopto for Mac, and Remote Recorders to be upgraded to version 6.0 or above. The upgrade provides new admin presets and other features (more details here) and will be applied to our WSU Panopto site at 8:00 p.m. EDT.

For more information on the mandatory upgrade, see the article below on the Panopto support site. 

Saturday, August 10: Downtime

Panopto will be making a number of updates to the Panopto Cloud infrastructure to increase performance and scalability. These updates will require downtime. They expect up to 3 hours of downtime, starting at 9:00 p.m. EDT.

During this downtime, our users will not be able to access recordings on our server, and any attempt to upload from recording clients will result in a "Server unable to connect" message. 

Learn About the Panopto Recorder Upgrade Policy
https://support.panopto.com/s/article/Recorder-Upgrade-Policy

CaTS is in the process of improving the self-service Campus password reset function using the 'Password Management' link on the WINGS login page. This change will eliminate the need for security questions, and allow you to reset your password through a process similar to your other personal, non-Wright State accounts.

We want to make sure we have the accurate contact information for you in WINGS Express.

Please take time to review and update your contact information for you in WINGS Express.

To add an external email address, follow the steps below:

1. Log in to wings.wright.edu with your Campus 'w' username and password
2. Click on the 'WINGS Express' icon in the top righthand corner
3. Select the 'Personal Information' tab
4. Click on 'Update E-mail Addresses'
5. If your external email address isn't currently listed, select 'External E-mail Address' from the dropdown list next to 'Type of E-mail to Insert' and click 'Submit'
6. Enter your external, non @wright.edu email address and click 'Submit'

Additionally, please verify there is a current mobile phone number on file for you in WINGS Express. You will also be required to enter your address when adding your phone number.

1. Log in to wings.wright.edu with your Campus 'w' username and password
2. Click on the 'WINGS Express' icon in the top righthand corner
3. Select the 'Personal Information' tab
4. Click on 'Update Addresses and Phones' 
5. Select 'Home/Primary' from the dropdown list next to 'Type of Address to Change' and click 'Submit'
6. Enter your current address and an up-to-date phone number, and click 'Submit'

If your address or phone number ever changes, you will need to follow the steps listed above to update it.

These updates are in preparation for the upcoming move to a single username and password to log in to many systems including WINGS Express and the 'Password Management' service. In the near future, when using the self-service 'Password Management' service you will have the ability to receive a one-time access code sent to an external, non @wright.edu email account,or a cell phone with SMS service.

If you have any questions, or for assistance updating your information through WINGS Express, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu. 

Please note: the text of this article is quoted directly from an official Panopto outage announcement.

On June 22, 2019, our Panopto cloud site will be upgraded to the latest release, 7.0.

This upgrade will require downtime:

• Site maintenance will begin at 9:00 pm EDT
• We expect up to 3 hours of downtime

During the time our site is offline, we will not be able to access recordings on our server and any attempts to upload from clients will result in a 'Server unable to connect' message.