Macintosh Safari and Firefox search problem in OWA
Clients using Macintosh Safari and Firefox browsers have contacted the
Help Desk with issues searching in Outlook Web Application (OWA.) The
Search box in OWA is grayed out. It appears that Chrome does work for
searching, and that it is only Safari and Firefox that are experiencing
the problem.
CaTS has opened a case with Microsoft as have other universities.
Microsoft responded to one university with: “The issue that you are
experiencing with Safari and Firefox on MacOS is not unique to you.
Unfortunately, it appears this issue began with the latest update to the
service which was recently rolled out. The issue is currently under
investigation by our product teams. We do not have an ETA for
resolution yet to provide at this time. I will certainly update you as
soon as more is known, including an expected resolution date."
If you are a Macintosh client using OWA , Chrome is available for Mac OS
X 10.6 or later. https://www.google.com/intl/en/chrome/browser/
For questions, please contact the CaTS Help Desk by calling 937.775.4827
or sending an email to helpdesk@wright.edu.
Library Email Scam
Recently, a new email scam has been targeting university faculty, staff,
and students. This message claims that your library account has expired
and that you must reactivate it using the provided link, or your account
will be closed. The message is claiming to be sent by someone in the
University Libraries department. Please note that this is a scam and not
an official notice from Wright State University.
Here’s the text of the message:
-------------------------------
Dear User,
Your access to your library account is expired, therefore you must
reactivate it immediately or it will be closed automatically. If you
intend to use this service in the future, you must take action at once!
To reactivate your account, simply visit the following page and login
with your account. After logging in, your account is reactivated and it
will redirect you to your library account.
Login Page: <LINK REMOVED FOR SECURITY REASONS>
If you can't login, please contact the Access Services Librarian at
lisa.daniels@wright.edu.
Although the university has now blocked the link for this scam (so you
can’t go to the website referenced in the message), this is a good time
to point out that you should never click on a link in an unsolicited
email that is asking you to enter your personal information. No
department at Wright State University will ever send an email asking you
to click a link to enter your personal information.
If you are unsure whether or not a message you receive is spam, contact
the CaTS Help Desk at (937) 775-4827 and we’ll be glad to talk with you.
