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CaTS Blog

Current Issues With WINGS Express and Banner 9 Admin

Friday, November 8, 2019

Currently, CaTS is experiencing issues with student registration in WINGS Express, and Banner 9 Admin.

We are aware of this issue and are working on a resolution. CaTS will notify campus once this issue has been resolved.

Rike Hall Classroom Upgrades - Fall 2019

Thursday, October 24, 2019

CaTS will be upgrading Rike Hall classrooms with a new touch control panel, Apple TV, and ShareLink features. The VGA laptop connection, Dell computer, and existing sympodium will remain in the classrooms. The new equipment installed in these rooms will be the same as what is currently in 108 Fawcett Hall and many other digital classrooms; view details of that room here: https://www.wright.edu/registrar/classroom-features-photos/room/108-fawc....

The tentative schedule for updating Rike Hall classrooms is as follows:

Week of October 28th

  • 020
  • 033
  • 041

Week of November 4th

  • 047
  • 054
  • 058

Week of November 11th

  • 060
  • 072
  • 157

Week of November 18th

  • 158
  • 161
  • 163

Week of November 25th

  • 166

Week of December 16th

  • 018
  • 036
  • 044
  • 154
  • 160

If you would like training on any of the new equipment, CaTS encourages you to fill out the following form to request a one-on-one training session: https://bit.ly/30lPdnN.

If a one-on-one session will not work with your schedule, a classroom technician can meet with you before your class to go over the new equipment once it's installed. To schedule a technician to meet you before your class to review the equipment, contact the CaTS Help Desk at (937) 775-4827.

If you have any questions, please contact the CaTS Help Desk at (937) 775-4827.

OnTheHub System Maintenance for 10/27/19

Tuesday, October 22, 2019

On Sunday, October 27, OnTheHub, Wright State's online software store, will be unavailable from 8 a.m. - 12 p.m. due to vendor scheduled system maintenance.

OnTheHub (wright.onthehub.com) allows university members to browse, purchase, and download the most popular software titles at a discount for personal machines. To learn more about OnTheHub, visit https://www.wright.edu/information-technology/services/personal-purchases.

If you have any questions, contact the CaTS Help Desk at (937) 775-4827 or email helpdesk@wright.edu

Network Shared Drive Upgrade for 10/7/19

Friday, October 4, 2019

On Monday, October 7, between 10 p.m. - Midnight, CaTS will be performing a hardware upgrade, which could potentially cause a momentary interruption in network shared drive access. 

CaTS recommends saving all work prior to leaving work for the evening. If you have any questions, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu.

Voicemail Outage for 9/24/19

Thursday, September 19, 2019

On Tuesday, September 24 at 6 a.m., CaTS will be performing a reboot of the campus voicemail server causing a 30 - 45 minute voicemail outage. During this time individuals will not be able to leave messages or check voicemail.

If you have any questions, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu

Temporary Banner Admin Outage for 9/13/19

Monday, September 16, 2019

Beginning at 12:15 p.m., Banner Admin will be temporarily unavailable to resolve an issue with the extract function. This maintenance should take approximately 5 - 10 minutes to complete.

If you have any questions, email helpdesk@wright.edu

Resolved: Login Issues in VDI Computer Labs

Wednesday, September 4, 2019

Previous login issues in VDI computer labs have been resolved.

If you are still experiencing issues, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu.

Current Login Issues in VDI Computer Labs

Wednesday, September 4, 2019

CaTS is currently experiencing login issues in the VDI computer labs. We are aware of the issue and working on a resolution.

Labs currently experiencing login issues include:

  • 026 Library Annex
  • 021 Millett Hall
  • 025 Millett Hall
  • 031 Millett Hall
  • 033 Millett Hall
  • 037 Millett Hall
  • 039 Millett Hall
  • 043 Millett Hall
  • 047 Millett Hall

CaTS will notify campus once the issue has been resolved. If you have any questions, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu

Resolved: Issues Accessing Pilot 8/30/19

Friday, August 30, 2019

All previous issues accessing Pilot through pilot.wright.edu while on campus have been resolved.

If you are still experiencing issues with Pilot, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu.

Current Issues accessing Pilot 8/29/19

Thursday, August 29, 2019

Currently, CaTS is experiencing issues accessing Pilot when logging in directly to pilot.wright.edu on campus. We are working with the vendor to get these issues resolved as quickly as possible. Individuals should be able to access Pilot by logging in to wings.wright.edu, and clicking on the Pilot icon in the top righthand corner.

CaTS will notify campus once the issues have been resolved. If you have any questions, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu

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