Do you have a support request for CaTS?
A new self-service support request portal is now available through ServiceNow! Classroom support, along with account, access, service, and network access requests can now be made through the ServiceNow Service Portal.
If you have questions about the new Service Portal, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu.
You can access your Wright State email on your phone! For instructions on how to setup your mobile device or smartphone to access Office 365, visit https://www.wright.edu/information-technology/services/office-365-setup-instructions#tab=mobile-devices
Plagiarism is an easily avoidable mistake that can have huge consequences if not caught in time, which can make for a bad semester. Watch this Atomic Learning video to learn more about how to avoid it before it happens:
https://www.atomiclearning.com/highed/plagiarism_he.
You can also check out videos for MLA and APA formatting to help you properly cite sources. You can also visit the Writing Center in 122 Student Success Center, or email them at writingctr@wright.edu for any questions.
CaTS has noticed an increase in the number of phishing attempts targeting Wright State faculty, staff and students.
What are phishing scams?
How can you avoid phishing scams?
If you receive an email and are unsure if the message is a scam, feel free to contact the CaTS Help Desk at (937) 775-4827. We can help you determine whether the email you received is real or not.
Home Base services are now available to faculty, staff and students!
CaTS Home Base offers advanced technical support for the personal computer needs of Wright State members.
Basic support services are free, but more advanced services are also available at a lower rate than going off-campus.
Home Base also offers software available for purchase to Wright State members.
Visit https://www.wright.edu/it/homebase/ for an in-depth list of available services.
For questions, call the Help Desk at (937) 775-4827 or email helpdesk@wright.edu.
Starting today, September 15, the new WINGS has become the default portal.
Along with the switch, CaTS has made further updates to the new WINGS portal:
Please continue to submit your feedback through the ‘Tell Us What You Think’ link under the Feedback section. Learn more about the new WINGS.
CaTS Help Desk
(937) 775-4827
helpdesk@wright.edu
https://www.wright.edu/it/
@WrightStateIT
CaTS is now on Twitter! Our Twitter handle, @WrightStateIT, is a great resource for IT announcements, tips and tricks, or just an easy way to ask us an IT question. Our goal is to make interaction with WSU members quick and convenient, so you can get your questions answered and get back to your busy day. Follow us now and stay up to date on what’s going on in Wright State's IT Department!
Beginning in the Summer of 2015, students can authorize proxy access through WINGS Express Proxy Management. Students can assign access for their proxy (third parties like parents, spouse, employer, etc.) to view specific WINGS Express content within a Student Proxy Access portal, or allow verbal access when contacting RaiderConnect/Lake Campus Enrollment Services by phone or in person, by using a passphrase.
For instructions and more information on Student Proxy Access - please visit our web page - www.wright.edu/raider-connect/proxy
NOTE: If you are looking for information on authorizing a user to view your online billing information and make payments on your behalf, please select the Parent/Authorized User - Billing tab on our Student Proxy Access web page.
CaTS is excited to announce the recent release of the Wright State App, the university’s official app for smart devices! The app is now available for download on both iOS and Android devices. The Wright State App helps you stay connected to the university like never before. Access critical information about your courses and accounts as well as useful features—like campus news, maps and directories—directly from your phone or tablet. The Wright State App includes content for both the Dayton and Lake campuses, so you’ll always have the information you need right at your fingertips.
To learn more about the app, including download instructions and frequently asked questions, visit the Wright State App website, located at https://www.wright.edu/WrightStateApp.
For assistance with downloading, installing, or using the app, feel free to contact the CaTS Help Desk at (937) 775-4827, or toll free at 1-888-775-4827.
