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CaTS Blog

Warning about Rich Text Format (RTF) documents

Friday, March 28, 2014

Recently, Microsoft discovered a security vulnerability for users running Microsoft Word. This vulnerability can occur when a user downloads a Rich Text Format (RTF) file that has been coded with malicious content. Most often, this type of file will come in an email attachment.

Microsoft is currently working on a security patch for this issue, but in the meantime, CaTS highly encourages you to not save or open any Rich Text Format files. If you have questions about this issue, please contact the CaTS Help Desk at (937) 775-4827.

This list is maintained by Computing and Telecommunications Services.
 

Security Alert for Users of Apple Devices and Computers

Monday, February 24, 2014

Note: If you DO NOT use an Apple system or device (iPhone, iPad, Mac desktop or laptop) you can disregard this message.

Recently, a security flaw was discovered in Apple computers and devices that allows hackers to intercept data being transmitted over a secure connection through these devices. Apple has released updates for all iOS devices (iPhone, iPad, etc.) and is currently working on updates to its desktop and laptop operating system.

CaTS highly recommends that you update your iOS device to the latest version. You can do this by tapping Settings > General > Software Update. When the update is available for your desktop or laptop it will appear as a software update.

If you would like to read additional information about this security flaw, see the following website:
https://www.yahoo.com/tech/you-need-to-update-your-iphone-right-now-here...

If you have questions or need assistance in updating your devices, please contact the CaTS Help Desk at (937) 775-4827 or toll free at 1-888-775-4827.


This list is maintained by Computing and Telecommunications Services.

Urgent: Phishing Scam Notice for 2/20/14

Thursday, February 20, 2014

Recently, a new email scam has been targeting university faculty, staff, and students. This message claims to have a voicemail waiting for you from the WhatsApp service. While the WhatsApp service is a legitimate company, this email is not from WhatsApp. Clicking the "Play" button within the email will open a malicious website that tries to trick users into downloading malware to their device.

For more information on this scam, you can visit the following website:
http://news.softpedia.com/news/WhatsApp-Scam-Emails-Distribute-Multi-Pla...

If you have questions about this scam, please contact the CaTS Help Desk at (937) 775-4827 or send an email to helpdesk@wright.edu.


This list is maintained by Computing and Telecommunications Services.

Urgent: Phishing Scam Notice for 2/12/14

Wednesday, February 12, 2014

The Help Desk was recently notified of 2 more phishing scams that target students, faculty, and staff of Wright State University. The following descriptions were provided by Elavon, WSU’s credit card processor. If you have questions, please contact the CaTS Help Desk at (937) 775-4827.


*Description of Scams*

The first scam is as follows and is twofold:

Phase one starts by soliciting professors to click a hyperlink to a webpage appearing to be from their college or university computer system where login information is requested and captured. This information is used by the scammer to log in to the university’s computer system and change a professor’s direct deposit bank information without his/her knowledge. Phase two solicits college students looking for jobs around the university. They are told they will be working administrative positions where they will be printing checks and/or wiring money to send to different suppliers purchasing products. Students are paid via direct deposit and therefore need to supply their own checking account information to the scammers. The money paid to the students are the redirected payroll deposits for the professors from different universities around the nation.

The second scam solicits college students looking for jobs around the university. They are told they will be working administrative positions where they are sent or emailed cashier's checks which are deposited into their account by the students (they do not provide their bank account numbers). The students are then directed to print checks and/or wire money to specified individuals. Once the cashier's check bounces, the students lose their money.


This list is maintained by Computing and Telecommunications Services.

Urgent: Phishing Scam Notice-February 10, 2014

Monday, February 10, 2014

Attention WSU Faculty, Staff, and Students:

CaTS wants you to be aware of another phishing scam that's targeting university faculty, staff, and students. This message tells you that your account may have been “put on-hold” and that you can no longer send or receive emails. You are then asked to click on a link to enable your account again. This message could have the subject line of “ADMIN NOTIFICATION”.

Please note that this is a scam and not an official notice from Wright State University or CaTS. DO NOT fall victim to this scam by clicking the link or entering your log in information. If you do, your campus account information could be compromised.

Remember, CaTS will NEVER ask you for your account information via email or the web. If you have questions concerning this, please contact the Help Desk at (937) 775-4827.
 

Urgent: Phishing Scam Notice for 1/15/14

Wednesday, January 15, 2014

Attention WSU Faculty, Staff, and Students:

This morning, the CaTS Help Desk has received several calls regarding a new phishing email that seems to come from us (CaTS Help Desk) telling the user that a virus has been detected within their email folders, and that they should upgrade to a new version of their antivirus software.
The email then asks the user to reply with their name and login information. Please be aware that this message is a scam and is NOT BEING SENT BY CaTS. If you reply, your information will be sent to an email address of the scammer, not to the CaTS Help Desk. You should delete this message immediately.

Be aware that any email claiming to be from CaTS, Wright State University or another business which asks for your login, personal, or financial information is a definite scam. CaTS, WSU, and other reputable businesses WILL NEVER ask you for any personal information, such as your username and password, via email. CaTS would also like to emphasize that you should never respond to these emails or click links within them, nor should you give out your personal information to anyone via email.

If you receive an email and are unsure if the message is a scam, feel free to contact the CaTS Help Desk. We can help you determine whether the message is real or not. You can reach us at (937) 775-4827, or toll free at 1-888-775-4827.

This list is maintained by Computing and Telecommunications Services.

Urgent: Phishing Scam Notice for 6/19/13

Wednesday, June 19, 2013

Wright State University Students, Faculty, and Staff,
If you receive any message in your WSU email that asks you to click on a link or reply to a message in order to verify your “WINGS Mail Access”, DO NOT click on the link or reply to the message. The message may even state that your mail will become inactive if you don’t verify your account information. This is a scam, and someone is attempting to obtain your account information.

Please note that CaTS and Wright State University will never ask you to verify your account information through an email.

Please call the CaTS Help Desk at (937) 775-4827 or 1-888-775-4827 with any questions or concerns, or if you suspect that an email you received is spam.

Urgent: Phishing Scam Notice-June 13, 2013

Thursday, June 13, 2013

Faculty, Staff, and Students,
The Help Desk was recently notified of yet another phishing scam email that targets students, faculty, and staff of Wright State University. The message tells the reader that their shipment from FedEx was not delivered, and that in order to pick it up they would need to print a shipping label and bring that to the nearest FedEx office. The “Print Shipment Label” link, if clicked, then takes the user to a website where a virus is downloaded to the user’s computer. This virus could also be included as an attachment to the email.

Please note that this message is a scam and not an official notice from FedEx. DO NOT fall victim to this scam by clicking the link or downloading the attachment.

Remember, reputable companies will not ask you to provide or print verification information via email. If you receive a suspicious message asking for this information, report it to CaTS immediately. You can contact us by phone at (937) 775-4827, or send us an email at helpdesk@wright.edu.

Urgent: Phishing Scam Notice-May 16, 2013

Thursday, May 16, 2013

Faculty, Staff, and Students,
The Help Desk was recently notified of yet another phishing scam email that targets students, faculty, and staff of Wright State University. The message looks like a receipt for an order placed at Walmart's website, and has all of the key elements of an official Walmart receipt. However, by looking at the message, you can see that it is from an email address that is not affiliated with Walmart. It will also not have your personal shipping address, but instead another address. If you receive a receipt email from Walmart and you don't recall placing an order with the company, the message is most likely spam and not an official receipt from Walmart. You should not click on any of the links or enter any of your personal or financial information.

If you are in doubt about the receipt, you can call Walmart's customer service number to question the receipt. You can also contact the CaTS Help Desk for further assistance. You can reach us by phone at (937) 775-4827, or send us an email at helpdesk@wright.edu.
 

Introducing a New & Secure Wireless Network

Thursday, April 25, 2013

On Tuesday, April 30, CaTS will be turning on a new wireless network for both the Dunbar Library and the Student Union. This network, called “WSU-Secure”, provides a more secure wireless connection and will require you to log in with your campus username and password in order to use it. Please note that at this time “WSU-Secure” is not replacing the current “WSU Wireless” connection. The “WSU_EZ_Connect” network will also remain available. You can still use these wireless networks without logging in.

If you’d like to try “WSU-Secure”, follow the basic instructions below. If you need more in depth instructions, visit the Wireless Authentication page, located at:

Authentication Website

Windows Computers:
- Navigate to http://access.wright.edu/wireless
- Download and run the software installer. This will configure WSU-Secure on your machine so that you can use the connection.

All other devices (Macs, phones, tablets, etc.):
- Connect to the “WSU-Secure” wireless network.
- If prompted regarding a certificate for authctrl.wright.edu, install the certificate.
- Enter your campus username and password for authentication.

For assistance or questions concerning the “WSU-Secure” wireless network, you can contact the Help Desk at (937) 775-4827, or send an email to helpdesk@wright.edu.
 

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