Currently, we are experiencing issues with network connectivity with both wired and wireless networks. We are working with the vendor to resolve the issue as quickly as possible. We apologize for the inconvenience.
CaTS Blog
Email Access Issues Resolved
Monday, May 2, 2016
As of late Saturday evening, all login issues with WINGS/Office 365 have been resolved.
If you are still experiencing issues, please contact the CaTS Help Desk at (937) 775-4827.
Email Access Issues 4/30/16
Saturday, April 30, 2016
At this time, access to Wright State email is only available through outlook.wright.edu. Email access through the Office 365/Email icon in WINGS, is currently experiencing issues. CaTS is aware of the issue and working on a solution.
If you have questions, please call the Help Desk at (937) 775-4827, or email helpdesk@wright.edu.
Storage Systems Upgrade - 5/7/16
Friday, April 29, 2016
On Saturday May 7, between 6:30 a.m. and 7:30 a.m., there will be a systems upgrade to provide an updated version of the storage functions on workstation computers throughout campus during which the ‘Home’ drive will be unavailable. This can include Macs, Windows, and others that are not on the Wright State domain.
If you are on the domain, you will not be affected by this update; however all users will be affected during the maintenance window. For instructions on how to check if your workstation is connected to the domain, visit https://www.wright.edu/information-technology/blog/article/verifying-you....
Currently, the ‘Home’ drive can be accessed through both home.wright.edu, which shows only ‘Home’, and shared.wright.edu, which shows the ‘Home’, ‘Shared’, and ‘Restricted’ drives when using the 'Run' command on your computer. After this upgrade, the ‘Home’ drive will be accessible only through shared.wright.edu.
If you have any questions, please call the Help Desk at (937) 775-4827, or email helpdesk@wright.edu.
Wright1 Card Outage for 5/1
Friday, April 29, 2016
The Wright1 Card system will be unavailable during the following times due to system maintenance:
- Sunday, May 1, 2:00 p.m. through Monday, May 2, 4:00 p.m.
During this time, access to the following Wright1 Card services will be unavailable:
- Online deposits and account statements
- Sales at off-campus and on-campus merchants (Union Market will be open & accepting cash/credit card)
- Wright1 and credit card swipes at campus vending machines
- All pay-for-print card swipes at printing stations, copiers, and laundry (does not include Xerox printer card swipes)
During this time, the Wright1 Card office in 055 Student Union will also be closed.
For questions concerning this maintenance, please contact the CaTS Help Desk at (937) 775-4827 or email helpdesk@wright.edu.
Office 365 Email Update
Friday, April 29, 2016
Microsoft recently made updates to email functionality through the Outlook Web App (OWA), accessible at http://outlook.wright.edu. If you have further questions about this information, please contact the CaTS Help Desk at (937) 775-4827.
Reply All Default
The default setting to respond to emails has been changed from 'Reply' to 'Reply All'. To change this option back to 'Reply', follow the steps below:
- Login to http://outlook.wright.edu with your Office 365 username and password.
- Click the gear icon in the upper right corner of the page.
- Select Mail at the bottom under 'My app settings'.
- Click the drop down arrow on the Automatic Processing section.
- Select Reply Settings and choose Reply.
- Click Save.
"Send" and "Discard" Options
All 'New' and 'Reply' email messages now have Send and Discard options located at the bottom of the message. See the screenshot below.
Changes to "Settings" Options
The Settings option has changed from a drop-down list to a sidebar format. See the screenshot below.
Clutter Settings
Friday, April 29, 2016
What is Clutter?
Clutter is an email sorting tool available to all Wright State Office 365 users. Clutter moves your low priority messages out of your Inbox so you can easily scan for important messages. Clutter analyzes your email habits, and based on your past behavior, it determines the messages that you’re most likely to ignore. It then moves those messages to a folder called Clutter, where you can review them later. You can proactively train Clutter by marking items as Clutter or simply move the items to the Clutter folder. You control Clutter from the Outlook Web App (OWA) options menu. If you find items in your Clutter folder that shouldn’t be there, train Clutter by moving the message back to your inbox.
Checking Your Clutter Folder
- Log in to WINGS (http://wings.wright.edu) with your campus username and password.
- Click the Email/Calendar button in the top right corner. This will automatically log you in to Office 365.
- On the left-hand side of your email, select the Clutter folder.
Turning Off Your Clutter Folder
- Log in to WINGS (http://wings.wright.edu) with your campus username and password.
- Click the Email/Calendar button in the top right corner. This will automatically log you in to Office 365.
- Click on the gear icon in the upper right-hand corner.
- Select Mail at the bottom.
- Select Clutter under Automatic Processing.
- Deselect Separate items identified as clutter.
- Select Save.
Note: To turn Clutter back on, follow steps 1 - 5, then select "Separate items identified as clutter" and click "Save"
Wright.edu Web Updates
Friday, April 29, 2016
On Friday, April 29, an update to the wright.edu homepage was made.
- The A-Z search filter is no longer in the top header; it can now be found in the footer of all wright.edu websites, or under 'Directories' in the top menu bar:
- The admissions section has also been updated and now looks like the picture below:
If you have any questions, call the Help Desk at (937) 775-4827 or email helpdesk@wright.edu.
Verifying Your Connection to the Wright State Domain
Friday, April 22, 2016
Below are instructions to verify your workstation is connected to the Wright State domain.
Note: Windows PCs are the only operating systems able to connect to the domain.
- Open the 'Start' menu on your computer and select 'Computer'
- In the bottom left-hand corner of your 'Computer' screen, the domain you are connected to will be listed. If you are on the university's domain, 'Domain: wright.edu' will be listed.
If you have any questions confirming you are connected to the Wright State domain, call the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu.
Enhancements to University's Email Spam Service
Tuesday, April 19, 2016
Beginning Thursday, April 21, CaTS will be using Proofpoint's Targeted Attack Protection (TAP) service to help protect against specific threats that are distributed via email, including phishing and targeted attacks. These threats originate from malicious web sites which are triggered when users click on links in an email.
When a link in an email is clicked, TAP scans that URL. If the link is safe, the user will be taken to the original website. If the link is malicious, the user will see a page in the browser letting them know the site has been blocked.
TAP is being implemented as an enhancement to our existing spam filtering service. For more information about TAP, visit https://www.wright.edu/information-technology/security/targeted-attack-p....
For further questions about TAP, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu.
