At this time, the Xtender service is unavailable. CaTS believes the problem was the result of a storage system migration that was completed over the winter break. Until this problem is resolved, we ask that those of you who use Xtender refrain from scanning, indexing, or viewing documents with the Xtender application.
Our technical services department is currently in contact with the application vendors to remedy the situation, and hope to have the issues resolved as soon as possible.
CaTS will be conducting system maintenance during the date and time listed below:
Date: Sunday, January 5, 2014
Time: 4:00am – Noon
During this maintenance time, you may experience problems when trying to access network resources, specifically the network storage drives, such as (H:), (K:), and (R:) drives. If you have any questions concerning this maintenance, please contact the CaTS Help Desk at (937) 775-4827, or toll free at 1-888-775-4827.
This list is maintained by Computing and Telecommunications Services.
Wright State University Students, Faculty, and Staff,
If you receive any message in your WSU email that asks you to click on a link or reply to a message in order to verify your “WINGS Mail Access”, DO NOT click on the link or reply to the message. The message may even state that your mail will become inactive if you don’t verify your account information. This is a scam, and someone is attempting to obtain your account information.
Please note that CaTS and Wright State University will never ask you to verify your account information through an email.
Please call the CaTS Help Desk at (937) 775-4827 or 1-888-775-4827 with any questions or concerns, or if you suspect that an email you received is spam.
Faculty, Staff, and Students,
The Help Desk was recently notified of yet another phishing scam email that targets students, faculty, and staff of Wright State University. The message tells the reader that their shipment from FedEx was not delivered, and that in order to pick it up they would need to print a shipping label and bring that to the nearest FedEx office. The “Print Shipment Label” link, if clicked, then takes the user to a website where a virus is downloaded to the user’s computer. This virus could also be included as an attachment to the email.
Please note that this message is a scam and not an official notice from FedEx. DO NOT fall victim to this scam by clicking the link or downloading the attachment.
Remember, reputable companies will not ask you to provide or print verification information via email. If you receive a suspicious message asking for this information, report it to CaTS immediately. You can contact us by phone at (937) 775-4827, or send us an email at helpdesk@wright.edu.
This is a reminder that CaTS will be conducting system maintenance on Sunday, May 19, from 7 a.m. – 3 p.m. During this time access to the following services will be unavailable:
* WINGS Express
* Banner Admin
* TK20
* Parking Services
* Wright1 Card Deposits
* WrightBuy
* Software Sales
* Banner & Related Services
* iTunesU
If you have any questions concerning this maintenance, please contact the CaTS Help Desk at (937) 775-4827, or send an email to helpdesk@wright.edu.
Faculty, Staff, and Students,
The Help Desk was recently notified of yet another phishing scam email that targets students, faculty, and staff of Wright State University. The message looks like a receipt for an order placed at Walmart's website, and has all of the key elements of an official Walmart receipt. However, by looking at the message, you can see that it is from an email address that is not affiliated with Walmart. It will also not have your personal shipping address, but instead another address. If you receive a receipt email from Walmart and you don't recall placing an order with the company, the message is most likely spam and not an official receipt from Walmart. You should not click on any of the links or enter any of your personal or financial information.
If you are in doubt about the receipt, you can call Walmart's customer service number to question the receipt. You can also contact the CaTS Help Desk for further assistance. You can reach us by phone at (937) 775-4827, or send us an email at helpdesk@wright.edu.
This is a reminder that CaTS will be conducting system maintenance on Sunday, May 19, from 7 a.m. – 3 p.m. During this time access to the following services will be unavailable:
* WINGS Express
* Banner Admin
* TK20
* Parking Services
* Wright1 Card Deposits
* WrightBuy
* Software Sales
* Banner & Related Services
* iTunesU
If you have any questions concerning this maintenance, please contact the CaTS Help Desk at (937) 775-4827, or send an email to helpdesk@wright.edu.
CaTS will be conducting system maintenance on Friday, May 3, from 5 a.m. - 7:30 a.m. During this time you may experience brief outages when trying to connect WSU systems and services. If you have any questions concerning this maintenance, please contact the CaTS Help Desk at (937) 775-4827, or send an email to helpdesk@wright.edu.
On Tuesday, April 30, CaTS will be turning on a new wireless network for both the Dunbar Library and the Student Union. This network, called “WSU-Secure”, provides a more secure wireless connection and will require you to log in with your campus username and password in order to use it. Please note that at this time “WSU-Secure” is not replacing the current “WSU Wireless” connection. The “WSU_EZ_Connect” network will also remain available. You can still use these wireless networks without logging in.
If you’d like to try “WSU-Secure”, follow the basic instructions below. If you need more in depth instructions, visit the Wireless Authentication page, located at:
Windows Computers:
- Navigate to http://access.wright.edu/wireless
- Download and run the software installer. This will configure WSU-Secure on your machine so that you can use the connection.
All other devices (Macs, phones, tablets, etc.):
- Connect to the “WSU-Secure” wireless network.
- If prompted regarding a certificate for authctrl.wright.edu, install the certificate.
- Enter your campus username and password for authentication.
For assistance or questions concerning the “WSU-Secure” wireless network, you can contact the Help Desk at (937) 775-4827, or send an email to helpdesk@wright.edu.
Beginning May 1, 2013 and continuing through September 1, CaTS will be eliminating the Cable Programming/Video service currently available in electronic classrooms and computer-based labs. All current rooms will have the cable tuners removed and new classroom will not have the tuners installed.
Currently, the best source for receiving video content in the classrooms is by way of the internet through websites and streaming video. If you need to view Wright State produced programming you may do so on the University’s PEG channel at https://www.wright.edu/cats/technical/eventstream/. Select the “Video on Demand” option. You may also view University content on the Communications and Marketing Newsroom page at http://webapp2.wright.edu/web1/newsroom/.
For questions concerning this change, contact the CaTS Help Desk at (937) 775-4827, or send an email to helpdesk@wright.edu.
