Student Loan Default(s) Resolution

When processing your FAFSA, the FAFSA Processing System determined that, according to the National Student Loan Data System (NSLDS), you have one or more student loans in default. You are ineligible to receive any federal student aid until your default(s) has been resolved.

You can access your Federal student loan history online at studentaid.gov with your FSA ID. Navigate to your dashboard, where you will see a summary of your loans and grants.Your NSLDS record will display all of the federal student loans you've received and, for each loan, you can find the loan status, loan servicer, and the loan servicer's contact information.

You must have the loan servicer(s) submit a written statement to the Office of Financial Aid which states that the loan(s) identified as being in default is no longer in a defaulted status.

Submitting Documents Using the Document Upload Form

Any documentation or PDF document required by the Office of Financial Aid can be submitted using this Document Upload. To start the process, click the "Upload Financial Aid Document" button below then follow these steps:

Enter your name and WSU or personal email account. Click Begin Signing.
Complete the form.
Click the paperclip icon to upload your documents.
Click Upload a File.
Browse and select the document you need to upload.
You can click Upload a File multiple times to submit more than one document, but please keep in mind that the maximum size per submission is 25 MB.
Once all of your documents are attached, click Done.
You can scroll down to see all of your attachments.
Once you have verified your documentation is attached, click Finish at the top of the page.
After you submit the form, a confirmation email will be sent to the address provided on the previous page.