CaTS Blog

Faculty, Staff, and Students,
The Help Desk was recently notified of yet another phishing scam email that targets students, faculty, and staff of Wright State University. The message tells the reader that to prevent phishing on their account, they need to click on the link in the email.

This scam message could have a subject line with the words "Faculty/Staff" and might have a signature line indicating it's from a WSU employee in the Help Desk.

Please note that this is a scam and not an official notice from Wright State University or CaTS. DO NOT fall victim to this scam by clicking the link or entering your login information. If you do, your campus account could be used by spammers to send spam email or steal your personal information.

Remember, CaTS will NEVER ask you for your account information via email or the web. If you have questions concerning this, please contact the Help Desk at (937) 775-4827.
 

Beginning October 2, 2012, CaTS will begin applying security updates to third-party programs installed on WSU Windows workstations. These third-party applications include the following: Adobe Reader, Adobe Shockwave Player, Adobe Flash Player, Apple QuickTime, Mozilla Firefox, Microsoft Windows, and Microsoft Office. These updates will be applied automatically through Windows Update Services.

Previously, CaTS only provided updates to the Microsoft Windows operating system, while third-party updates were the responsibility of the user. Using Windows Update Services to deliver these updates will help reduce malicious activity on WSU workstation and will provide the university with a more secure and stable computing environment.

Also on October 2, CaTS will begin to upgrade all WSU workstations from Microsoft Forefront Endpoint Protection 2010 to Microsoft Forefront Endpoint Protection 2012.

If you have any questions concerning these changes, please contact the CaTS Help Desk at (937) 775-4827, or toll free at 1-888-775-4827.
 

This message is being sent to you because your account has been identified as one which is still accessing "mail.wright.edu" for outgoing e-mail. This could be due to e-mail client settings which have not been updated to use the new RaiderMail service, including settings on mobile or tablet type devices.

Please note that beginning September 12, Wright State University students who have been migrated to the new RaiderMail system will no longer have access to send outgoing e-mail using Wright State's old e-mail services. Students will continue to have access to their old messages through the "mail.wright.edu" and "webmail.wright.edu" websites until these services are no longer available.

For information on updating your e-mail client settings, please refer to the “Setup Instructions” section of the RaiderMail Help and Documentation website. This page includes settings for Windows, Macintosh, and Mobile device e-mail clients. In particular, you must update the client settings for the "Outgoing" or "SMTP Server" settings to use the new RaiderMail system.

RaiderMail Help and Documentation website:
https://support.wright.edu/raidermail

If you feel there is an ongoing need to continue using the old e-mail services for submitting outgoing e-mail, please contact the CaTS Help Desk at helpdesk@wright.edu or by calling (937) 775-4827.

Many users are experiencing sporadic issues with wireless connectivity on campus. CaTS has determined that the cause of this problem is a known issue with the Android operating system, in which the Android device can disrupt wireless service for other devices on the same network. A temporary workaround for this issue has been established.

CaTS is asking all campus users with Android devices to visit the following website and perform the listed steps to help alleviate campus-wide issues. Assistance will be available through the CaTS Help Desk if needed.

https://www.wright.edu/cats/wireless/android_workaround.pdf