Phone and Voicemail
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About Phone and Voicemail Services
The Telecommunications Services office is responsible for planning, developing, implementing, and administering voice, data, wireless communication, security cameras, and access control solutions for Wright State University. We provide and service all departmental telephones and voicemail, including the emergency and courtesy phones found around campus. Telephone and network cabling services are also provided and serviced for the resident student halls.
The department is also responsible for the monthly telephone bills for all Wright State departments and resident students’ semester communication fees. Telecommunications Services houses the main system for incoming calls to the university. These calls are routed by the campus automated attendant system to the requested departments and individuals. If you have a question about phones or voicemail, you can contact the Telecommunications Services office at 937-775-4200.
Available To
Residential Students, Faculty, Staff
Getting Started
On-Campus Phone Information
On-Campus Phone Information (PDF)
Campus offices can be reached from off-campus locations by dialing 937-775 and then the extension number.
On-Campus
- Local Calls: dial 9-1-area code-desired number (i.e. 9-1-937-xxx-xxxx)
- Long Distance Calls: dial 9-1-area code-desired number (i.e. 9-1-513-xxx-xxxx)
- International Calls: dial 9-0-1-1-country code-city code-desired number
- Campus Calls: dial the four-digit number listed in the directory
- Campus Automated Operator: dial 0
- Outside information: dial 9-1-area code-xxx-xxxx
- Outside Operator: dial 9-0-0 (Century Link)
- Using a Calling Card: dial 9-1-800-xxx-xxxx
- Ohio Relay Service: 9-1-800-xxx-xxxx
Campus Police
- Emergency: 911
- Dispatch Office: x2111
- Public Safety Office: x2056
To request new Telephone Service or to request changes in current service, please call Kim Tusing at x4100, or email kim.tusing@wright.edu, or submit a Telecommunications Service Request (PDF).
For administrative billing questions or cell phone issues, call the CaTS Help Desk at x4827 or email helpdesk@wright.edu.
Usage Instructions
Call Forwarding
- Turn On Call Forwarding: Dial *5 and enter the extension you want to forward calls to.
- Turn Off Call Forwarding: Dial *6 and hang up.
Unified Messaging
On February 6, 2018, CaTS completed an upgrade to a new voicemail system for the campus community. One benefit of this system provides voicemail subscribers the opportunity to participate in Unified Messaging (UM). With UM, subscribers can receive new voicemail messages in the form of an audio file (.wav) attachment to their Wright State email address.
If you elect to use this service, a one-time fee of $50* will be charged back via a Journal Voucher submitted in Banner by your Business Manager. This charge will cover the cost of the license for this service. To request this service, visit the ServiceNow request form.
*At this time, there is no charge to set up Unified Messaging for your campus line. This is subject to change.
Other Resources
- Voicemail Instructions (PDF)
- Voicemail Quick Reference Diagram (PDF)
- Dterm Series E Phone Information (PDF)
- Dterm Series 300 Phone Information (PDF)
- University Cell Phone Information (PDF)
- Cable TV Lineup for Residential Students (PDF)
- WSU Computing and Telecomm Services Infrastructure Standards, Design Guidelines and Specifications (PDF)
