Update on Wright State App Availability
As many of you may know, the university recently experienced connection and usage issues with the new Wright State App. CaTS has made a performance enhancement to the app, and at this time, we feel the app is performing well enough for us to announce that it’s ready to use again.
We encourage you to leave feedback about the app. You can do so through the “Feedback” menu item on the app. You can also contact the CaTS Help Desk at (937) 775-4827, or toll free at 1-888-775-4827.
For those unfamiliar with the app, you can find more information on the Wright State App website, located at http://www.wright.edu/wrightstateapp/.
Urgent: Payroll Theft Scam Alert
Recently, The Department of Homeland Security issued a bulletin concerning a Payroll Theft Scheme aimed at universities. Through email fraud campaigns, individuals working at a university are tricked into giving away their credentials. Once the perpetrators have the user’s credentials, they use that information to access self-service portals to change direct deposit information.
Currently, Wright State does not allow the editing of direct deposit information through our self-service portal, but banking information and W2’s are viewable. This information could be used to steal an individual’s identity. It’s important to be alert to any emails requesting your username and password. Please remember, Computing and Telecommunications Services (CaTS) will never ask you for your username or password.
If you think you may have fallen for this type of scam, please contact the CaTS Help Desk immediately at (937) 775-4827, or toll free at 1-888-775-4827.
To see the full bulletin from Homeland Security, see the link below:
Netflix Bandwidth Reduction for Main Campus
Due to significant network bandwidth issues, CaTS will be reducing the amount of bandwidth available for on-campus users to view Netflix content. This reduction will NOT affect the residence halls or electronic classrooms. This WILL affect usage on both the wired and wireless networks. For questions about this reduction, please contact the CaTS Help Desk at (937) 775-4827.
Wright State Mobile App Currently Unavailable
At this time, access to the Wright State App is currently unavailable due to high demand. CaTS is working to find a resolution to this issue and will notify the university when the app is available. Questions should be directed to the CaTS Help Desk at (937) 775-4827 or toll free at 1-888-775-4827.
Also be aware that the issues experienced earlier today with various Wright State websites and web applications have been resolved.
Issues Resolved for Email through Outlook Web App
On Sunday, August 24, from approximately 2:00pm to 3:30pm, access to the Microsoft Outlook Web Application (web-based Email, Calendar, OneDrive) was unavailable. The problem has been corrected by Microsoft and as of 3:45pm, all issues have been resolved and services are now available. The desktop Outlook Email/Calendar application access was not affected.