CaTS Blog

Resolved: Issues With WINGS Express and Banner 9 Admin

Friday, November 8, 2019

Earlier issues with student registration in WINGS Express, and access to Banner 9 Admin have been resolved.

If you continue experiencing issues, please contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu.

Current Issues With WINGS Express and Banner 9 Admin

Friday, November 8, 2019

Currently, CaTS is experiencing issues with student registration in WINGS Express, and Banner 9 Admin.

We are aware of this issue and are working on a resolution. CaTS will notify campus once this issue has been resolved.

Phishing Scam Notice for 10/31/19

Thursday, October 31, 2019

The Help Desk was recently notified of an email phishing scam that targets Wright State students. The message comes from the email address coleman.38@wright.edu, and contains an attached document titled 'WRIGHT 446.rtf', as well as a link to a website asking for your Campus 'w' username credentials.

Please be aware that this is a scam. As always, do NOT click on any links or download any documents contained in this email. If you have already clicked on the link contained in the email and provided your Campus 'w' username, please change your password immediately.

If you have any questions, or for assistance changing your password, contact the CaTS Help Desk at (937) 775-4827, or email hepdesk@wright.edu.

Rike Hall Classroom Upgrades - Fall 2019

Thursday, October 24, 2019

CaTS will be upgrading Rike Hall classrooms with a new touch control panel, Apple TV, and ShareLink features. The VGA laptop connection, Dell computer, and existing sympodium will remain in the classrooms. The new equipment installed in these rooms will be the same as what is currently in 108 Fawcett Hall and many other digital classrooms; view details of that room here: https://www.wright.edu/registrar/classroom-features-photos/room/108-fawc....

The tentative schedule for updating Rike Hall classrooms is as follows:

Week of October 28th

  • 020
  • 033
  • 041

Week of November 4th

  • 047
  • 054
  • 058

Week of November 11th

  • 060
  • 072
  • 157

Week of November 18th

  • 158
  • 161
  • 163

Week of November 25th

  • 166

Week of December 16th

  • 018
  • 036
  • 044
  • 154
  • 160

If you would like training on any of the new equipment, CaTS encourages you to fill out the following form to request a one-on-one training session: https://bit.ly/30lPdnN.

If a one-on-one session will not work with your schedule, a classroom technician can meet with you before your class to go over the new equipment once it's installed. To schedule a technician to meet you before your class to review the equipment, contact the CaTS Help Desk at (937) 775-4827.

If you have any questions, please contact the CaTS Help Desk at (937) 775-4827.

OnTheHub System Maintenance for 10/27/19

Tuesday, October 22, 2019

On Sunday, October 27, OnTheHub, Wright State's online software store, will be unavailable from 8 a.m. - 12 p.m. due to vendor scheduled system maintenance.

OnTheHub (wright.onthehub.com) allows university members to browse, purchase, and download the most popular software titles at a discount for personal machines. To learn more about OnTheHub, visit http://www.wright.edu/information-technology/services/personal-purchases.

If you have any questions, contact the CaTS Help Desk at (937) 775-4827 or email helpdesk@wright.edu

Important Information About macOS Catalina

Tuesday, October 15, 2019

Please disregard if you are a Windows PC user

Wright State Faculty and Staff macOS users,

Recently, Apple announced their latest Mac operating system update 'Catalina' would be available on Monday, October 7. At this time, certain CaTS applications do not support this latest update for Mac devices.

CaTS is aware that printing using the university's managed print is currently unavailable for machines that have been upgraded to Catalina.

Please do NOT update your university-owned macOS. CaTS will be testing various applications on the new operating system, and will notify campus when it's appropriate to update your system.

If you have questions, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu

Notice of Chegg.com Data Compromise

Friday, October 11, 2019

CaTS was recently notified that the textbook rental company Chegg suffered a data breach in April 2018. The breach affected approximately 40 million Chegg customers, some of whom are Wright State students and faculty. As of mid-September, the stolen credentials from the breach have been discovered on publicly accessible sources.

If you are or have been a customer of Chegg.com, below is information on  how you can ensure both your Wright State and personal accounts remain safe:

  • If the password you used for Chegg is the same password used for any of your Wright State accounts, please change your passwords for those accounts. Visit wright.edu/accounts for instructions on how to change your passwords.
  • Go to the Chegg website and change your password immediately.
  • If you have used the Chegg password for other sites you use, change the password on those sites as soon as possible.

If you have any questions, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu

Blackboard Collaborate Now Available

Tuesday, October 8, 2019

Recent issues with Blackboard Collaborate have been resolved. 

If you continue to experience issues accessing this service, contact the CaTS Help Desk at helpdesk@wright.edu

Blackboard Collaborate Currently Unavailable

Tuesday, October 8, 2019

CaTS has been made aware that Blackboard Collaborate is currently unavailable. All access to their website is also unavailable, however please visit status.blackboard.com for updates once service has been restored.

CaTS will notify Campus once this issue has been resolved. 

Network Shared Drive Upgrade for 10/7/19

Friday, October 4, 2019

On Monday, October 7, between 10 p.m. - Midnight, CaTS will be performing a hardware upgrade, which could potentially cause a momentary interruption in network shared drive access. 

CaTS recommends saving all work prior to leaving work for the evening. If you have any questions, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu.

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