CaTS Blog

Resolved: Login Issues in VDI Computer Labs

Wednesday, September 4, 2019

Previous login issues in VDI computer labs have been resolved.

If you are still experiencing issues, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu.

Current Login Issues in VDI Computer Labs

Wednesday, September 4, 2019

CaTS is currently experiencing login issues in the VDI computer labs. We are aware of the issue and working on a resolution.

Labs currently experiencing login issues include:

  • 026 Library Annex
  • 021 Millett Hall
  • 025 Millett Hall
  • 031 Millett Hall
  • 033 Millett Hall
  • 037 Millett Hall
  • 039 Millett Hall
  • 043 Millett Hall
  • 047 Millett Hall

CaTS will notify campus once the issue has been resolved. If you have any questions, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu

Resolved: Issues Accessing Pilot 8/30/19

Friday, August 30, 2019

All previous issues accessing Pilot through pilot.wright.edu while on campus have been resolved.

If you are still experiencing issues with Pilot, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu.

Current Issues accessing Pilot 8/29/19

Thursday, August 29, 2019

Currently, CaTS is experiencing issues accessing Pilot when logging in directly to pilot.wright.edu on campus. We are working with the vendor to get these issues resolved as quickly as possible. Individuals should be able to access Pilot by logging in to wings.wright.edu, and clicking on the Pilot icon in the top righthand corner.

CaTS will notify campus once the issues have been resolved. If you have any questions, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu

Phishing Scam Notice for 8/27/19

Tuesday, August 27, 2019

The Help Desk was recently notified of an email phishing scam that targets Wright State students. The message comes from the email address jamesvicent222@gmail.com, and has a subject line of 'Job Offer.....'.

Please be aware that this is a scam. As always, do NOT give out any personal information, and delete the message from your Wright State inbox.

If you have already given out your personal information, be aware that this is a phishing attempt if you are contacted about this job offer. Do not provide any additional information (i.e. banking information, etc.).

BEGIN COPY OF SCAM MESSAGE

Hello,
We are looking for a payroll clerk who will work one hour a day, from Monday to Friday. The pay is $300 per week.
If you are interested, kindly get back to us for more details.

END COPY OF SCAM MESSAGE

If you have any questions, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu

Resolved: Issues Making Outbound Phone Calls 8/20/19

Tuesday, August 20, 2019

Previous issues with CenturyLink regarding outbound, off-campus phone calls have been resolved.

If you are still experiencing issues making external phone calls, please contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu.

Issues Making Outbound Phone Calls 8/20/19

Tuesday, August 20, 2019

Wright State is currently experiencing issues making outbound, off-campus phone calls. It has been determined that this is the result of Wright State's carrier CenturyLink, and is not limited to just Wright State University.

CaTS is working with the vendor to resolve the issue as quickly as possible, and will notify campus once the issue has been resolved.

This is only affecting Wright State landlines placing external phone calls. Cellular coverage is not affected.

If you have any questions, please contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu

Phishing Scam Notice for 8/15/19

Thursday, August 15, 2019

The Help Desk was recently notified of an email phishing scam that targets Wright State students. The message comes from the email address burrows.17@wright.edu, and contains a link that appears to take you to the WINGS login page.

The link contained in the message was blocked when the Help Desk was first made aware of this phishing scam.

Please be aware that this is a scam. As always, do NOT click on the link or enter your Wright State credentials. When logging in to any Wright State online service, always go directly to the website you are signing in to.

If you have already clicked on the link and entered your credentials, please change your password immediately.

BEGIN COPY OF SCAM MESSAGE

Dear Account Holder,
Your incoming mails and documents have been placed on hold due to recent spam activities. 

We need you to verify your account before you can view new files!

Verify Now [LINK]

Sincerely,
Information Technology Services
Wright State University
3640 Colonel Glenn Hwy, Dayton, OH 45435

END COPY OF SCAM MESSAGE

If you have any questions, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu

Phishing Scam Notice for 8/14/19

Wednesday, August 14, 2019

CaTS has recently seen an increase in an email phishing scam targeting Wright State students. The email comes from an @student.aiuonline.edu email address, with a subject line such as 'action required fafsa info'.

Please be aware that this is a scam. Do NOT click on the link or download any documents sent to you through this email. If you have entered any account information, please change your password immediately.

CaTS blocked this email address from sending to Wright State users as we became aware of the scam.

If you have any questions, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu

Research Park Network Outage for 8/6

Wednesday, July 31, 2019

On Tuesday, August 6th, from 5 a.m. - 7:30 a.m., all network connectivity will be unavailable in Research Park due to a scheduled power outage on the Dayton campus to perform electrical work.

If you have any questions, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu

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