CaTS Blog

Over the last couple of months Wright State has been subject to multiple attempts by external scammers to gain access into student accounts. Due to these incidents, in addition to both the increasing levels of motivation and sophistication of these scammers, we must put additional security measures in place to reduce risk to the entire university and to students.

As a result, beginning January 31, CaTS will require two-factor authentication for all access to email, WINGS, and WINGS Express. Two-factor authentication is an extra layer of security that requires not only a username and password but also authenticates with a device in your possession (smart phone or key fob/Duo security token).  For those individuals who do not own a smart phone, Duo security tokens can be provided at no cost. To request a security token, please contact the CaTS Help Desk at 937-775-4827.

When entering your username and password to connect to the above resources you will see a screen allowing you to select the second method of authentication you would like to use. Your two-factor authentication options as a student are either a passcode or receiving a Duo push.

Instructions on how to use two-factor authentication can be found at https://www.wright.edu/information-technology/two-factor-authentication#instructions. For more information about two-factor authentication, visit https://www.wright.edu/information-technology/two-factor-authentication. 

We encourage all students to enroll now, before the January deadline. We apologize for any inconvenience these measures may cause, however the risk this presents to the university requires these steps be taken. If you have any questions, please call the CaTS Help Desk at 937-775-4827 or email helpdesk@wright.edu.

Earlier issues with WINGS Express and Banner 9 Admin have been resolved.

If you continue to experience issues, please call the CaTS Help Desk at 937-775-4827 or email helpdesk@wright.edu.

CaTS is currently experiencing intermittent network connectivity issues, which could result in periods of slowness and brief service outages.

CaTS is aware of this issue and will notify the University once it has been resolved.

Update:

Due to a conflict with other University activities, CaTS has rescheduled the campus network upgrade for Wednesday, December 29 from 7 a.m. – 2 p.m.for both Dayton and Lake campuses. During this time, all network connectivity including internet access, VoIP phones, and all campus-based online services including WINGS Express as well as cloud-based services requiring Wright State authentication will be unavailable. The public wright.edu websites will continue to be available to off-campus users.

If you have any questions about this outage, please contact the CaTS Help Desk at 937-775-4827, or helpdesk@wright.edu.