Office 365 Setup Instructions

Email setup instructions for Office 365 are available for the following email clients and mobile devices. If you need additional assistance give the CaTS Help Desk a call at (937) 775-4827.

Windows

Mac OS

Mobile Devices

 


Outlook 2016 for Windows

These instructions will assist you in setting up Microsoft Outlook 2016 to access your Office 365 email, calendar, and contacts.

Important Setup Notes

  • With Microsoft Outlook 2016, your mail, calendar, and contacts are stored on a Microsoft Exchange server, which allows you to sync your information between your desktop client, mobile device, and Office 365.

Setup Instructions

  1. Open Outlook 2016.
    1. If the Microsoft Outlook 2016 Startup window displays automatically, click Next. Then, on the E-mail Accounts windows, click Next again.
    2. If the Microsoft Outlook 2016 Startup window doesn't appear, click the File tab. Then, just above the Account Settings button, click Add Account.
  2. On the Auto Account Setup page, Outlook may try to automatically fill in the Your Name and E-mail Address settings based on how you're logged on to your computer. If the settings are filled in and they're correct, click Next to have Outlook finish setting up your account.
    1. If the settings on the Auto Account Setup page aren't filled in for you, enter your information now. Remember that the email address and password are your Office 365 username and password.
  3. Click Next. Outlook will search for your email server settings. You may be prompted to enter your user name and password. When doing so, make sure that you enter your full Office 365 email address (for example, rowdy.raider@wright.edu) as your user name.
  4. Click Finish once the search process has completed.
  5. Close Outlook 2016 (if necessary) then re-open it. If prompted, enter your Office 365 email address and password in the Windows Security box. Your account will be ready for use once Outlook downloads all of your email messages and folders.

 


Outlook 2013 for Windows

These instructions will assist you in setting up Microsoft Outlook 2013 to access your Office 365 email, calendar, and contacts.

Important Setup Notes

  • With Microsoft Outlook 2013, your mail, calendar, and contacts are stored on a Microsoft Exchange server, which allows you to sync your information between your desktop client, mobile device, and Office 365.

Setup Instructions

  1. Open Outlook 2013.
    1. If the Microsoft Outlook 2013 Startup window displays automatically, click Next. Then, on the E-mail Accounts windows, click Next again.
    2. If the Microsoft Outlook 2013 Startup window doesn't appear, click the File tab. Then, just above the Account Settings button, click Add Account.
  2. On the Auto Account Setup page, Outlook may try to automatically fill in the Your Name and E-mail Address settings based on how you're logged on to your computer. If the settings are filled in and they're correct, click Next to have Outlook finish setting up your account.
    1. If the settings on the Auto Account Setup page aren't filled in for you, enter your information now. Remember that the email address and password are your Office 365 username and password.
  3. Click Next. Outlook will search for your email server settings. You may be prompted to enter your user name and password. When doing so, make sure that you enter your full Office 365 email address (for example, rowdy.raider@wright.edu) as your user name.
  4. Click Finish once the search process has completed.
  5. Close Outlook 2013 (if necessary) then re-open it. If prompted, enter your Office 365 email address and password in the Windows Security box. Your account will be ready for use once Outlook downloads all of your email messages and folders.

 


Mozilla Thunderbird for Windows

These instructions will assist you in setting up Mozilla Thunderbird to access your Office 365 email. 

Important Setup Notes

  • With Mozilla Thunderbird, you can only access your Office 365 email. Thunderbird cannot retrieve your calendar and contact information from a Microsoft Exchange Server.
  • If you want to sync your calendar and contacts, you must use Microsoft Outlook 2016 or 2013.
  • These instructions are for the newest version of Thunderbird (15.0.1). If you have an older version, you may not see the exact steps as shown below. However, all server settings (incoming mail server, outgoing mail server, etc.) are the same. If you have an older version of Thunderbird and would like assistance in setting up your client, please call the CaTS Help Desk at (937) 775-4827.

Setup Instructions

  1. Open Mozilla Thunderbird.
  2. Click on the Tools menu then on Account Settings.
  3. Find your current WSU account listed in the left column. It could be listed as your email address, your name, or a different title, such as WSU Email.
  4. Click on this name in the column, then click on Account Action in the bottom left corner.
  5. Click the Remove Account button, then, if asked, confirm that you want to do so. This will remove your old WSU email account. Note: This will not permanently delete any of your messages or folders. Now you will be able to setup Thunderbird to access your email through Office 365.
  6. In the bottom-left corner of the Account Settings window, click on Account Actions, then on Add Mail Account...
  7. Enter your full name, your WSU email address, and your Office 365 password. If you don’t know your Office 365 password, please refer to the instructions located on the Office 365 Password Information website.
  8. Click Continue.
  9. Thunderbird will attempt to find your server/configuration settings. Once it has finished, an error message will be displayed, stating "Thunderbird failed to find the settings for your email account." You must now enter in some settings manually.
  10. In the box next to Incoming, under Server hostname, type outlook.office365.com.
  11. In the drop-down menu next Incoming, choose IMAP.
  12. In the box to the right, under Port, enter the port number 993.
  13. In the dropdown menu next to the port number choose SSL/TLS.
  14. In the box next to Outgoing, under Server hostname, type outlook.office365.com.
  15. In the box to the right, under Port, enter the port number 587.
  16. In the dropdown menu next to the port number choose STARTTLS.
  17. In the Username box, enter your full WSU email address.
  18. Click on the Re-test button near the bottom. Once Thunderbird has tested your configuration, it will display a message stating that settings were successfully found.
  19. Click the Done button near the bottom. You should return to the Account Settings window. If you do not, click on the Tools menu then on Account Settings.
  20. Click on the Outgoing Server (SMTP) button at the bottom of the left side menu.
  21. On the right, click on the listing that shows your email address followed by outlook.office365.com, then click the Set Default button.
  22. Now, click on the listing that contains the text mail.wright.edu.
  23. Click the Remove button. Confirm the deletion by clicking Yes. This will remove all information about your old WSU email account.
  24. Click again on the the listing that shows your email address followed by outlook.office365.com', then click the Edit button.
  25. At the bottom of the box, in the Username field, enter your full WSU email address if it's not already there.
  26. Click OK, then OK again on the Account Settings window.
  27. If your folders don't automatically come in, you now need to subscribe to them.
  28. Click on File then Subscribe... A list of folders will appear.
  29. Place a check mark next to each folder that you want to view with Thunderbird. These should be the same folders that you had previously.
  30. Click the OK button to return to Thunderbird. You should now be able to send and receive messages for your Office 365 account through Thunderbird.

 


Outlook 2016 for Mac 

These instructions will assist you in setting up Microsoft Outlook 2016 to access your Office 365 email, calendar, and contacts.

Important Setup Notes

  • With Microsoft Outlook 2016, your mail, calendar, and contacts are stored on a Microsoft Exchange server, which allows you to sync your information between your desktop client, mobile device, and Office 365

Setup Instructions

  1. Open Outlook 2016. 
  2. On the setup page, click Add Account
  3. Click Exchange or Office 365 to add your wright.edu email address. 
  4. Enter the account information, including the specific email address, the username (which will be the same as your email address) and password you use to access it online. When you're done, click Add Account. 
  5. Your wright.edu account should appear on the left if it has successfully been added. 

 


Outlook 2011 for Mac

These instructions will assist you in setting up Microsoft Outlook 2011 for Mac to access your Office 365 email, calendar, and contacts. 

Important Setup Notes

  • Outlook 2011 will connect to the Office 365 Microsoft Exchange Server and bring in your existing email, calendar, and contacts, and will continue to sync those. If you setup contact groups or calendar groups, those will not sync across the two systems.

Setup Instructions

  1. Open Outlook 2011. On the Tools menu, click Accounts. If this is the first account you're creating in Outlook 2011, under Add an Account, click Exchange Account.
    • If you've previously created an email account for a different email address, in the lower-left corner of the Accounts dialog box, click +, and then click Exchange.
  2. On the Enter your Exchange account information page, type your email address.
  3. Under Authentication, make sure User Name and Password is selected.
  4. In User name, type your complete email address.
  5. Make sure Configure automatically is selected, and then click Add Account.
  6. After you click Add Account, Outlook will perform an online search to find your email server settings. In the dialog box that asks you if you want to allow the server to configure your settings, select the Always use my response for this server check box, and then click Allow.
    • If Outlook is able to set up your account, you'll see the account you set up in the left pane of the Accounts dialog box. Close the Accounts dialog box. If Outlook isn't able to set up your account, please Contact the CaTS Help Desk for further assistance.

 


Mac Mail

These instructions will assist you in setting up Mac Mail to access your Office 365 email.

Important Setup Notes

  • These instructions only work for Mac Mail on OS X 10.6 or later. If you have an older version of OS X, these settings may still work, but are not guaranteed. We recommend that you Contact the CaTS Help Desk for further assistance.
  • Following these instructions will only allow you to access your Office 365 email through Mac Mail. If you need to access your calendar and contacts, you should use Office 365 Online (the web based version of Office 365).

Setup Instructions

  1. Open Mac Mail, then do one of the following:
    • If you've never set up any email accounts using Mail, the Welcome to Mail window will appear. Go to step 2.
    • If you don't see the Welcome to Mail window, you already have an existing account setup in Mail. Go to Instructions for Existing Mac Mail Users below to continue.
  2. In the Welcome to Mail window:
    1. In the Full Name box, enter your full name.
    2. In the Email Address box, enter your Office 365 email address.
    3. In the Password box, enter the password for your Office 365 account. DO NOT HIT ENTER ON YOUR KEYBOARD OR CLICK CONTINUE.
    4. Hold down the Option key on your keyboard. While still holding down the key, click Continue in the Welcome to Mail window.
  3. In the Incoming Mail Server window:
    1. Select IMAP as the account type.
    2. Type in a description for this account (you can name it anything you wish).
    3. For Incoming Mail Server type outlook.office365.com into the box.
    4. For User Name enter your full WSU email address (firstname.lastname@wright.edu for faculty/staff or lastname.#@wright.edu for students).
    5. In the Password box, type in your Office 365 password. If you don’t know your password, see the Office 365 Password Information page to learn how to reset or change your password.
    6. Click Continue.
  4. In the Outgoing Mail Server window:
    1. Type in a description for this account (you can make it the same as the description you chose earlier).
    2. For Outgoing Mail Server type outlook.office365.com into the box.
    3. If Office 365 is the only email account you are going to use in Mac Mail, check the box next to Use only this server. If you are going to have multiple accounts set up, leave this box unchecked.
    4. Check the box for Use Authentication.
    5. For User Name enter your full WSU email address (firstname.lastname@wright.edu for faculty/staff or lastname.#@wright.edu for students).
    6. In the Password box, type in your Office 365 password. If you don’t know your password, see the Office 365 Password Information page to learn how to reset or change your password.
    7. Click Continue.
  5. In the Account Summary window:
    1. Check the box for Take account online.
    2. Click Create.
  6. Your account will now be created in Mac Mail. It may take a few moments for all of your email to download.

Apple iOS 10 and Below

Access your Office 365 email, calendar, and contacts on your Apple device using the instructions below. Note: these instructions are for iOS 10 and below. If you have iOS 11, see below. 

Setup Instructions

  1. Tap Settings.
  2. Tap Mail.
  3. Tap Accounts.
  4. Tap Add Account.
  5. Tap Exchange.
  6. In the Exchange setup window, do the following:
    1. Tap in the Email box and enter your full Office 365 email address (lastname.#@wright.edu for students or firstname.lastname@wright.edu for faculty/staff).
    2. Tap in the Description box and enter a short description for the account (e.g. WSU Email)
  7. Tap Next.
  8. Tap in the Password box and enter your password.
  9. Tap Next.
  10. Slide the switch on or off based on what type of information you want to sync.
  11. Tap Save. Your email will now be available under the iOS Mail app and your calendar under the iOS Calendar app.

 


Apple iOS 11

Access your Office 365 email, calendar, and contacts on your Apple device using the instructions below. Note: these instructions are for iOS 11. If you have iOS 10 or below, see above. 

Setup Instructions

  1. Tap Settings.
  2. Tap Accounts & Passwords.
  3. Tap Add Account.
  4. Tap Exchange.
  5. In the Exchange setup window, do the following:
    1. Tap in the Email box and enter your full Office 365 email address (lastname.#@wright.edu for students or firstname.lastname@wright.edu for faculty/staff).
    2. Tap in the Description box and enter a short description for the account (e.g. WSU Email)
  6. Tap Sign In.
  7. Under iOS Accounts, tap Work or school account. You will be redirected to Wright State's single sign-on service.
  8. Enter your campus "w" username and password, and tap Sign In. If your sign in is successful, you will be redirected to an Exchange screen.
  9. Slide the switch on or off based on what type of information you want to sync.
  10. Tap Save. Your email will now be available under the iOS Mail app and your calendar under the iOS Calendar app.

 


Android Devices

These instructions will assist you in setting up an Android device to access your Office 365 email, calendar, and contacts. If you would like additional assistance with setting up your Android device, please stop by the CaTS Help Desk office located in 025 Library Annex (basement of the Dunbar Library). A CaTS technician can walk you through the setup of your device.

Important Setup Notes

  • Your Android device will connect to the Office 365 Microsoft Exchange Server and bring in your existing email, calendar, and contacts.
  • These instructions can be used on most Android devices. Keep in mind, though, that different phone manufacturers can change their version of the Android operating system, so you may not see some of these steps, or your version could be completely different.

Setup Instructions

  1. From the Applications menu, select Email. This application may be named Mail on some versions of Android.
  2. Type your full Office 365 email address and password, and then select Next.
  3. Select Exchange account. This option may be named Exchange ActiveSync on some versions of Android.
  4. Enter the following account information and select Next.
    • Domain\Username: Type your full Office 365 email address in this box. If Domain and Username are separate text boxes in your version of Android, leave the Domain box empty and type your full Office 365 email address in the Username box. Note: On some versions of Android, you need to use the domain\username format. For example, if your email address is staff.members@wright.edu, type wright.edu\staff.member@wright.edu. Your username is your full email address.
    • Password: Enter your Office 365 password.
    • Exchange Server: Enter outlook.office365.com.
  5. You may receive a notification that your security settings need to be updated. Click Activate to change the security settings. After doing so you will return to the phone setup options.
  6. As soon as your phone verifies the server settings, the Account Options screen displays. The options available depend on the version of Android on your device. The options may include the following:
    • Email checking frequency: The default value is Automatic (push). When you select this option, email messages will be sent to your phone as they arrive. We recommend only selecting this option if you have an unlimited data plan.
    • Amount to synchronize: This is the amount of mail you want to keep on your mobile phone. You can choose from several length options, including One day, Three days, and One week.
    • Notify me when email arrives: If you select this option, your mobile phone will notify you when you receive a new email message.
    • Sync contacts from this account: If you select this option, your contacts will be synchronized between your phone and your account.
  7. Select Next and then type a name for this account and the name you want displayed when you send email to others. Select Done to complete the email setup and start using your account.

Mobile Apps

If you don't want to use the native mail apps on your mobile device, you can instead use the OWA app provided by Microsoft. The apps are available for iPhone, iPad, and Android devices.