Phone

(937) 775-4827

1-888-775-4827

Online Training

Atomic Learning
(authentication required)

Office 365 Setup Instructions

Choose your operating system below to see a list of available Office 365 setup instructions.

Microsoft Windows

This section gives instructions on how to setup Windows-based desktop email clients to access Office 365. Simply click on which desktop client you'd like instructions for and follow the steps. If you need additional assistance give the CaTS Help Desk a call. You can reach them at (937) 775-4827 or toll free at 1-888-775-4827.

IMPORTANT NOTE: Before you decide which client you'd like to use, consider how you will be using your email. If you only check your email and you work minimally with your calendar and contacts, Office 365 might be the best option for you. You have access to your email, calendar, and contacts wherever you have an internet connection, and you can do many of the basic tasks you do with your current email/calendar. You can access Office 365 by logging in to WINGS and clicking on the Email/Calendar icon.

Microsoft Outlook 2013

Overview

These instructions will assist you in setting up Microsoft Outlook 2013 to access your Office 365 email, calendar, and contacts. If you've never used Outlook before, follow the instructions under the New Outlook Users sections below. If you currently use Outlook, follow the instructions under Existing Outlook Users. If you need additional assistance with Office 365, explore the left-side navigation menu or give the CaTS Help Desk a call. You can reach them at (937) 775-4827 or toll free at 1-888-775-4827.

Important Setup Notes

  • With Microsoft Outlook 2013, your mail, calendar, and contacts are stored on a Microsoft Exchange server, which allows you to sync your information between your desktop client, mobile device, and Office 365.
  • CaTS highly recommends that you use this desktop client on Windows, as it provides the syncing abilities mentioned above.

Instructions for New Outlook Users

1. Open Outlook 2013.

  1. If the Microsoft Outlook 2013 Startup window (Figure 1a) displays automatically, click Next. Then, on the E-mail Accounts windows (Figure 1b), click Next again.
  2. If the Microsoft Outlook 2013 Startup window doesn't appear, click the File tab, then, just above the Account Settings button, click Add Account (Figure 1c).

2. On the Auto Account Setup page, Outlook may try to automatically fill in the Your Name and E-mail Address settings based on how you're logged on to your computer (Figure 2a). If the settings are filled in and they're correct, click Next to have Outlook finish setting up your account.

  1. If the settings on the Auto Account Setup page aren't filled in for you (Figure 2b), go ahead and fill them in. Keep in mind that the email address and password are your Office 365 username and password. If you don’t know your password, see the Office 365 Password Information page to learn how to reset or change your password. Click Next to have Outlook finish setting up your account.

 

3. After clicking Next, Outlook will perform an online search to find your email server settings. You may be prompted to enter your user name and password. When doing so, make sure that you enter your full Office 365 email address (for example, rowdy.raider@wright.edu) as your user name.

4. Click Finish once the search process has completed. See Figure 4a.

5. Close Outlook 2013 (if necessary) then re-open it. If prompted, enter your Office 365 email address and password in the Windows Security box (Figure 5a). Your account will be ready for use once Outlook downloads all of your email messages and folders. Please note: If your Office 365 email address does not appear in the first box, delete what’s in there and type in your Office 365 email address.

 

Instructions for Existing Outlook Users

For existing Outlook users (those checking their Wright State email through Outlook), please contact the CaTS Help Desk for assistance in setting up Office 365 with your existing Outlook setup.

See Also

Some parts of this tutorial were provided by Microsoft's EMail Setup Help Wizard, located at http://help.outlook.com/en-us/140/dd936216.aspx.

Microsoft Outlook 2010

Overview

These instructions will assist you in setting up Microsoft Outlook 2010 to access your Office 365 email, calendar, and contacts. If you've never used Outlook before, follow the instructions under the New Outlook Users sections below. If you currently use Outlook, follow the instructions under Existing Outlook Users. If you need additional assistance with Office 365, explore the left-side navigation menu or give the CaTS Help Desk a call. You can reach them at (937) 775-4827 or toll free at 1-888-775-4827.

Important Setup Notes

  • With Microsoft Outlook 2010, your mail, calendar, and contacts are stored on a Microsoft Exchange server, which allows you to sync your information between your desktop client, mobile device, and Office 365.
  • CaTS highly recommends that you use this desktop client on Windows, as it provides the syncing abilities mentioned above.

Instructions for New Outlook Users

  1. Open Outlook 2010.
    1. If the Microsoft Outlook 2010 Startup window (Figure 1a) displays automatically, click Next. Then, on the E-mail Accounts windows (Figure 1b), click Next again.
    2. If the Microsoft Outlook 2010 Startup window doesn't appear, click the File tab, then, just above the Account Settings button, click Add Account (Figure 1c).
      figure 1a
      figure 1b
      figure 1c
  2. On the Auto Account Setup page, Outlook may try to automatically fill in the Your Name and E-mail Address settings based on how you're logged on to your computer (Figure 2a). If the settings are filled in and they're correct, click Next to have Outlook finish setting up your account.
    1. If the settings on the Auto Account Setup page aren't filled in for you (Figure 2b), go ahead and fill them in. Keep in mind that the email address and password are your Office 365 username and password. If you don’t know your password, see the Office 365 Password Information page to learn how to reset or change your password. Click Next to have Outlook finish setting up your account.
      figure 2a
      figure 2b
  3. After clicking Next, Outlook will perform an online search to find your email server settings. You may be prompted to enter your user name and password. When doing so, make sure that you enter your full Office 365 email address (for example, rowdy.raider@wright.edu) as your user name.
  4. Click Finish once the search process has completed. See Figure 4a.
    figure 4a
  5. Close Outlook 2010 (if necessary) then re-open it. If prompted, enter your Office 365 email address and password in the Windows Security box (Figure 5a). Your account will be ready for use once Outlook downloads all of your email messages and folders. Please note: If your Office 365 email address does not appear in the first box, delete what’s in there and type in your Office 365 email address.
    figure 5a

Instructions for Existing Outlook Users

For existing Outlook users (those checking their Wright State email through Outlook), please contact the CaTS Help Desk for assistance in setting up Office 365 with your existing Outlook setup.

See Also

Some parts of this tutorial were provided by Microsoft's EMail Setup Help Wizard, located at http://help.outlook.com/en-us/140/dd936216.aspx.

Microsoft Outlook 2007

Overview

These instructions will assist you in setting up Microsoft Outlook 2007 to access your Office 365 email, calendar, and contacts. If you've never used Outlook before, follow the instructions under the New Outlook Users sections below. If you currently use Outlook, follow the instructions under Existing Outlook Users. If you need additional assistance with Office 365, explore the left-side navigation menu or give the CaTS Help Desk a call. You can reach them at (937) 775-4827 or toll free at 1-888-775-4827.

Important Setup Notes

  • With Microsoft Outlook 2007, your mail, calendar, and contacts are stored on a Microsoft Exchange server, which allows you to sync your information between your desktop client, mobile device, and Office 365.
  • CaTS highly recommends that you upgrade from Outlook 2007 to Outlook 2010. While Outlook 2007 does allow you to sync your email, contacts, and calendar, CaTS has seen issues where this version does not always properly do so. Outlook 2010 does a much better job at syncing your information. If you don't have 2010, here's how you can upgrade.
    • Faculty and Staff: If you are using a university-owned desktop or laptop, you can get upgraded from 2007 to 2010 for free. Simply give the CaTS Help Desk a call at (937) 775-4827 and let them know you'd like to upgrade. If you want to upgrade your home computer, you can do so by going to the Home Software store. You can get a Work at Home version of Microsoft Office for free, or purchase a personal use version.
    • Students: You can purchase a personal use version of Microsoft Office 2010 (which includes Outlook 2010) at the Home Software store.

Instructions for New Outlook Users

  1. Open Outlook 2007.
    1. If the Microsoft Outlook 2007 Startup window displays automatically, click Next. Then, on the E-mail Accounts window click Next again.
    2. If the Microsoft Outlook 2007 Startup window doesn't appear, click the Tools menu, then click Account Settings. In the Account Settings box, on the Email tab, click New.
  2. On the Auto Account Setup page, Outlook may try to automatically fill in the Your Name and E-mail Address settings based on how you're logged on to your computer. If the settings are filled in and they're correct, click Next to have Outlook finish setting up your account.
    1. If the settings on the Auto Account Setup page aren't filled in for you, go ahead and fill them in. Keep in mind that the email address and password are your Office 365 username and password. If you don’t know your password, see the Office 365 Password Information page to learn how to reset or change your password. Click Next to have Outlook finish setting up your account.
  3. After clicking Next, Outlook will perform an online search to find your email server settings. You may be prompted to enter your user name and password. When doing so, make sure that you enter your full Office 365 email address (for example, rowdy.raider@wright.edu) as your user name.
  4. Click Finish once the search process has completed.
  5. Close Outlook 2007 (if necessary) then re-open it. If prompted, enter your Office 365 email address and password. Your account will be ready for use once Outlook downloads all of your email messages and folders. Please note: If your Office 365 email address does not appear in the first box, delete what’s in there and type in your Office 365 email address.

Instructions for Existing Outlook Users

For existing Outlook users (those checking their Wright State email through Outlook), we strongly recommend that you remove your current account then setup Outlook with a new account for your Office 365 inbox. Follow the steps below to remove the account.

  1. Open Outlook 2007.
  2. Click File, then Data File Management.
  3. Under the E-mail tab, select your Wright State account that's labeled as type IMAP/SMTP.
  4. Click the Remove button.
  5. Click Yes when asked to confirm the removal.
  6. Click the Close button.
  7. Follow the steps under Instructions for New Outlook Users to setup your Office 365 account in Outlook.

See Also

Some parts of this tutorial were provided by Microsoft's E-Mail Setup Help Wizard, located at http://help.outlook.com/en-us/140/dd936216.aspx.

Mozilla Thunderbird

Overview

These instructions will assist you in setting up Mozilla Thunderbird to access your Office 365 email. If you need additional assistance with Office 365, explore the left-side navigation menu or give the CaTS Help Desk a call. You can reach them at (937) 775-4827 or toll free at 1-888-775-4827.

Important Setup Notes

  • With Mozilla Thunderbird, you can only access your Office 365 email. Thunderbird cannot retrieve your calendar and contact information from a Microsoft Exchange Server.
  • If you want to sync your calendar and contacts, you must use Microsoft Outlook 2010 or 2007.
  • These instructions are for the newest version of Thunderbird (15.0.1). If you have an older version, you may not see the exact steps as shown below. However, all server settings (incoming mail server, outgoing mail server, etc.) are the same. If you have an older version of Thunderbird and would like assistance in setting up your client, please call the CaTS Help Desk at (937) 775-4827.

Instructions for Mozilla Thunderbird

  1. Open Mozilla Thunderbird.
  2. Click on the Tools menu then on Account Settings.
  3. Find your current WSU account listed in the left column. It could be listed as your email address, your name, or a different title, such as WSU Email.
  4. Click on this name in the column, then click on Account Action in the bottom left corner.
  5. Click the Remove Account button, then, if asked, confirm that you want to do so. This will remove your old WSU email account. Note: This will not permanently delete any of your messages or folders. Now you will be able to setup Thunderbird to access your email through Office 365.
  6. In the bottom-left corner of the Account Settings window, click on Account Actions, then on Add Mail Account...
  7. Enter your full name, your WSU email address, and your Office 365 password. If you don’t know your Office 365 password, please refer to the instructions located on the Office 365 Password Information website.
  8. Click Continue.
  9. Thunderbird will attempt to find your server/configuration settings. Once it has finished, an error message will be displayed, stating "Thunderbird failed to find the settings for your email account." You must now enter in some settings manually.
  10. In the box next to Incoming, under Server hostname, type m.outlook.com.
  11. In the drop-down menu next Incoming, choose IMAP.
  12. In the box to the right, under Port, enter the port number 993.
  13. In the dropdown menu next to the port number choose SSL/TLS.
  14. In the box next to Outgoing, under Server hostname, type m.outlook.com.
  15. In the box to the right, under Port, enter the port number 587.
  16. In the dropdown menu next to the port number choose STARTTLS.
  17. In the Username box, enter your full WSU email address.
  18. Click on the Re-test button near the bottom. Once Thunderbird has tested your configuration, it will display a message stating that settings were successfully found.
  19. Click the Done button near the bottom. You should return to the Account Settings window. If you do not, click on the Tools menu then on Account Settings.
  20. Click on the Outgoing Server (SMTP) button at the bottom of the left side menu.
  21. On the right, click on the listing that shows your email address followed by m.outlook.com, then click the Set Default button.
  22. Now, click on the listing that contains the text mail.wright.edu.
  23. Click the Remove button. Confirm the deletion by clicking Yes. This will remove all information about your old WSU email account.
  24. Click again on the the listing that shows your email address followed by m.outlook.com', then click the Edit button.
  25. At the bottom of the box, in the Username field, enter your full WSU email address if it's not already there.
  26. Click OK, then OK again on the Account Settings window.
  27. If your folders don't automatically come in, you now need to subscribe to them.
  28. Click on File then Subscribe... A list of folders will appear.
  29. Place a check mark next to each folder that you want to view with Thunderbird. These should be the same folders that you had previously.
  30. Click the OK button to return to Thunderbird. You should now be able to send and receive messages for your Office 365 account through Thunderbird.

Mac

This website gives instructions on how to setup Macintosh-based desktop email clients to access Office 365. Simply click on which desktop client you'd like instructions for and follow the steps. If you need additional assistance give the CaTS Help Desk a call. You can reach them at (937) 775-4827 or toll free at 1-888-775-4827.

IMPORTANT NOTE: CaTS recommends that all Mac users use Office 365 instead of a desktop client (with a few exceptions - noted on each client's page). The clients listed below have documented issue with connecting to or using a Microsoft Exchange server connection. To learn more about these specific issues, see the "Important Notes and Known Issues" section on each client's page. Office 365 gives you access to your email, calendar, and contacts wherever you have an internet connection, and you can do many of the basic tasks you do with your current email/calendar. You can access Office 365 by logging in to WINGS and clicking on the Email/Calendar icon.

Microsoft Outlook 2011

Overview

These instructions will assist you in setting up Microsoft Outlook 2011 to access your Office 365 email, calendar, and contacts. If you need additional assistance with Office 365, explore the left-side navigation menu or give the CaTS Help Desk a call. You can reach them at (937) 775-4827 or toll free at 1-888-775-4827.

Important Setup Notes

  • Outlook 2011 will connect to the Office 365 Microsoft Exchange Server and bring in your existing email, calendar, and contacts, and will continue to sync those. If you setup contact groups or calendar groups, those will not sync across the two systems.
  • CaTS highly recommends that you only use Outlook 2011 to set calendar permissions. For everyday use of your mail, calendar, and contacts, we suggest that you use Office 365.

Instructions for Microsoft Outlook 2011

  1. Open Outlook 2011. On the Tools menu, click Accounts. If this is the first account you're creating in Outlook 2011, under Add an Account, click Exchange Account.
    • If you've previously created an email account for a different email address, in the lower-left corner of the Accounts dialog box, click +, and then click Exchange.
  2. On the Enter your Exchange account information page, type your email address.
  3. Under Authentication, make sure User Name and Password is selected.
  4. In User name, type your complete email address.
  5. Make sure Configure automatically is selected, and then click Add Account.
  6. After you click Add Account, Outlook will perform an online search to find your email server settings. In the dialog box that asks you if you want to allow the server to configure your settings, select the Always use my response for this server check box, and then click Allow.
    • If Outlook is able to set up your account, you'll see the account you set up in the left pane of the Accounts dialog box. Close the Accounts dialog box. If Outlook isn't able to set up your account, please Contact the CaTS Help Desk for further assistance.

See Also

Some parts of this tutorial were provided by Microsoft's E-Mail Setup Help Wizard, located at http://help.outlook.com/en-us/140/dd936216.aspx.

Mac Mail

Overview

These instructions will assist you in setting up Mac Mail to access your Office 365 email. If you need additional assistance with Office 365, explore the left-side navigation menu or give the CaTS Help Desk a call. You can reach them at (937) 775-4827 or toll free at 1-888-775-4827.

Important Setup Notes

  • These instructions only work for Mac Mail on OS X 10.6 or later. If you have an older version of OS X, these settings may still work, but are not guaranteed. We recommend that you Contact the CaTS Help Desk for further assistance.
  • Following these instructions will only allow you to access your Office 365 email through Mac Mail. If you need to access your calendar and contacts, you should use Office 365 Online (the web based version of Office 365).

Instructions for New Mac Mail Users

  1. Open Mac Mail, then do one of the following:
    • If you've never set up any email accounts using Mail, the Welcome to Mail window will appear. Go to step 2.
    • If you don't see the Welcome to Mail window, you already have an existing account setup in Mail. Go to Instructions for Existing Mac Mail Users below to continue.
  2. In the Welcome to Mail window:
    1. In the Full Name box, enter your full name.
    2. In the Email Address box, enter your Office 365 email address.
    3. In the Password box, enter the password for your Office 365 account. DO NOT HIT ENTER ON YOUR KEYBOARD OR CLICK CONTINUE.
    4. Hold down the Option key on your keyboard. While still holding down the key, click Continue in the Welcome to Mail window.
  3. In the Incoming Mail Server window:
    1. Select IMAP as the account type.
    2. Type in a description for this account (you can name it anything you wish).
    3. For Incoming Mail Server type m.outlook.com into the box.
    4. For User Name enter your full WSU email address (firstname.lastname@wright.edu for faculty/staff or lastname.#@wright.edu for students).
    5. In the Password box, type in your Office 365 password. If you don’t know your password, see the Office 365 Password Information page to learn how to reset or change your password.
    6. Click Continue.
  4. In the Outgoing Mail Server window:
    1. Type in a description for this account (you can make it the same as the description you chose earlier).
    2. For Outgoing Mail Server type m.outlook.com into the box.
    3. If Office 365 is the only email account you are going to use in Mac Mail, check the box next to Use only this server. If you are going to have multiple accounts set up, leave this box unchecked.
    4. Check the box for Use Authentication.
    5. For User Name enter your full WSU email address (firstname.lastname@wright.edu for faculty/staff or lastname.#@wright.edu for students).
    6. In the Password box, type in your Office 365 password. If you don’t know your password, see the Office 365 Password Information page to learn how to reset or change your password.
    7. Click Continue.
  5. In the Account Summary window:
    1. Check the box for Take account online.
    2. Click Create.
  6. Your account will now be created in Mac Mail. It may take a few moments for all of your email to download.

Instructions for Existing Mac Mail Users

  1. Open Mac Mail.
  2. Click on the Mail tab at the top of the screen.
  3. Select Preferences.
  4. Select the Accounts button.
  5. Select the Wright State account labeled "Exchange".
    1. NOTE: If your account is already labeled as "IMAP", verify that the Incoming mail server field to the right is listed as m.outlook.com. If so, your connection is properly set up, and you can disregard the rest of these instructions. If this is not the case, please continue with the remaining steps.
  6. Click on the "-" button at the bottom of the screen to remove the account. Note: If you have multiple WSU accounts setup, you should remove each of these before continuing.
  7. Click on the "+" button to add a new account.
  8. In the Welcome to Mail window:
    1. In the Full Name box, enter your full name.
    2. In the Email Address box, enter your Office 365 email address.
    3. In the Password box, enter the password for your Office 365 account. DO NOT HIT ENTER ON YOUR KEYBOARD OR CLICK CONTINUE.
    4. Hold down the Option key on your keyboard. While still holding down the key, click Continue in the Welcome to Mail window.
  9. In the Incoming Mail Server window:
    1. Select IMAP as the account type.
    2. Type in a description for this account (you can name it anything you wish).
    3. For Incoming Mail Server type m.outlook.com into the box.
    4. For User Name enter your full WSU email address (firstname.lastname@wright.edu for faculty/staff or lastname.#@wright.edu for students).
    5. In the Password box, type in your Office 365 password. If you don’t know your password, see the Office 365 Password Information page to learn how to reset or change your password.
    6. Click Continue.
  10. In the Outgoing Mail Server window:
    1. Type in a description for this account (you can make it the same as the description you chose earlier).
    2. For Outgoing Mail Server type m.outlook.com into the box.
    3. If Office 365 is the only email account you are going to use in Mac Mail, check the box next to Use only this server. If you are going to have multiple accounts set up, leave this box unchecked.
    4. Check the box for Use Authentication.
    5. For User Name enter your full WSU email address (firstname.lastname@wright.edu for faculty/staff or lastname.#@wright.edu for students).
    6. In the Password box, type in your Office 365 password. If you don’t know your password, see the Office 365 Password Information page to learn how to reset or change your password.
    7. Click Continue.
  11. In the Account Summary window:
    1. Check the box for Take account online.
    2. Click Create.
  12. Your account will now be created in Mac Mail. It may take a few moments for all of your email to download.

See Also

Some parts of this tutorial were provided by Microsoft's E-Mail Setup Help Wizard, located at http://help.outlook.com/en-us/140/dd936216.aspx.

Mobile Devices

This website gives instructions on how to setup your mobile device or smartphone to access Office 365. Simply click on which device you'd like instructions for and follow the steps. If you need additional assistance give the CaTS Help Desk a call. You can reach them at (937) 775-4827 or toll free at 1-888-775-4827.

Apple iOS Devices (iPhone, iPad, iPod Touch)

Overview

These instructions will assist you in setting up an Apple iOS device, such as an iPhone, iPad, or iPod Touch, to access your Office 365 email, calendar, and contacts. If you need additional assistance, give the CaTS Help Desk a call. You can reach us at (937) 775-4827 or toll free at 1-888-775-4827.

Important Setup Notes

  • These instructions show you how to setup your iOS device's Mail app to access your Office 365 content. Alternately, you can use the OWA app for iPhone and iPad. See the "Mobile Apps" section below.
  • Your Apple iOS device will connect to the Office 365 Microsoft Exchange Server and bring in your existing email, calendar, and contacts.
  • These instructions only work for devices running iOS 4 and above. If you have an earlier version of iOS, please Contact the CaTS Help Desk for further assistance.

Instructions for Apple iOS Devices

Please note: Before attempting to setup your iOS Device to access Office 365, you will need to remove any existing WSU configuration profiles or accounts you have setup. Profile information is located at the bottom under Settings >> General. You can remove your current WSU email account by going to Settings >> Mail, Contacts, Calendars, tapping on the account name, then tapping on the Delete Account button at the bottom. If you are syncing notes in your current profile or account, deleting your profile or account will delete these notes. You will receive an email message in your Office 365 inbox with these notes. If you need assistance in removing your configuration profile or account, please contact the Help Desk at (937) 775-4827.

  1. After removing your profile or account, tap Mail.
  2. Tap Mail, Contacts, Calendars.
  3. Tap Add Account.
  4. Tap Microsoft Exchange.
  5. In the Exchange setup window, do the following:
    1. Tap in the Email box and enter your full Office 365 email address (lastname.#@wright.edu for students or firstname.lastname@wright.edu for faculty/staff).
    2. Tap in the Username box and enter your full email address again.
    3. Tap in the Password box and enter your password.
    4. Optionally, tap in the Description box and enter a short description for the account (e.g. RaiderMail)
  6. Tap Next on the upper right corner of the screen.
  7. After verification is complete, the Exchange setup window will appear again, with a new box titled Server.
  8. Tap in the Server box and enter m.outlook.com as the server.
  9. Tap Next.
  10. Choose the type of information you want to synchronize. Important - By default, Mail and Calendar are turned on, so any previous Calendar information you have been using in your iPhone will be combined with the Calendar information on the Office 365 service. This may lead to duplicates. To turn off synchronization for a type of information, tap and slide the switch to OFF.
  11. Tap Save.
  12. If you are prompted to create a new passcode, tap Continue and enter a numeric passcode. You'll need to enter the passcode twice.

See Also

Some parts of this tutorial were provided by Microsoft's E-Mail Setup Help Wizard, located at http://help.outlook.com/en-us/140/dd936216.aspx.

Android Devices

Overview

These instructions will assist you in setting up an Android device to access your Office 365 email, calendar, and contacts. If you would like additional assistance with setting up your Android device, please stop by the CaTS Help Desk office located in 025 Library Annex (basement of the Dunbar Library). A CaTS technician can walk you through the setup of your device.

Important Setup Notes

  • Your Android device will connect to the Office 365 Microsoft Exchange Server and bring in your existing email, calendar, and contacts.
  • These instructions can be used on most Android devices. Keep in mind, though, that different phone manufacturers can change their version of the Android operating system, so you may not see some of these steps, or your version could be completely different.
  • Again, if you would like additional assistance with setting up your Android device, please stop by the CaTS Help Desk office located in 025 Library Annex (basement of the Dunbar Library). A CaTS technician can walk you through the setup of your device.

Instructions for Android Devices

  1. From the Applications menu, select Email. This application may be named Mail on some versions of Android.
  2. Type your full Office 365 email address and password, and then select Next.
  3. Select Exchange account. This option may be named Exchange ActiveSync on some versions of Android.
  4. Enter the following account information and select Next.
    • Domain\Username: Type your full Office 365 email address in this box. If Domain and Username are separate text boxes in your version of Android, leave the Domain box empty and type your full Office 365 email address in the Username box. Note: On some versions of Android, you need to use the domain\username format. For example, if your email address is staff.members@wright.edu, type wright.edu\staff.member@wright.edu. Your username is your full email address.
    • Password: Enter your Office 365 password.
    • Exchange Server: Enter m.outlook.com.
  5. You may receive a notification that your security settings need to be updated. Click Activate to change the security settings. After doing so you will return to the phone setup options.
  6. As soon as your phone verifies the server settings, the Account Options screen displays. The options available depend on the version of Android on your device. The options may include the following:
    • Email checking frequency: The default value is Automatic (push). When you select this option, email messages will be sent to your phone as they arrive. We recommend only selecting this option if you have an unlimited data plan.
    • Amount to synchronize: This is the amount of mail you want to keep on your mobile phone. You can choose from several length options, including One day, Three days, and One week.
    • Notify me when email arrives: If you select this option, your mobile phone will notify you when you receive a new email message.
    • Sync contacts from this account: If you select this option, your contacts will be synchronized between your phone and your account.
  7. Select Next and then type a name for this account and the name you want displayed when you send email to others. Select Done to complete the email setup and start using your account.

See Also

Some parts of this tutorial were provided by Microsoft's E-Mail Setup Help Wizard, located at http://help.outlook.com/en-us/140/dd936216.aspx.

Windows Phone

Overview

You can connect to your Office 365 or other Exchange-based email using the email app that is installed on your Windows Phone mobile phone. When you set up an Exchange account on your device, you’ll be able to access and synchronize your email, calendar, and contacts. If you would like additional assistance in setting up your device, please visit the CaTS Help Desk at 025 Library Annex (basement of Dunbar Library). A CaTS technician can walk you through the setup of your device.

Important Setup Notes

  • These instructions are for devices running Windows Phone 7, Windows Phone 7.5, and Windows Phone 8.
  • Contact the CaTS Help Desk if you have any further questions at 775-4827.

Set up Exchange ActiveSync on Windows Phone

  1. On Start, swipe left to the App list, select Settings, and then select email + accounts.
  2. Select add an account > Outlook.
  3. Enter your email address and password, and then select Sign in. Windows Phone will try to set up your email account automatically. If setup completes successfully, skip to step 8.
  4. If you see the message “Check your information and try again. You may have mistyped your password.”, verify that you entered the correct email address and password. At this stage, you don’t need to specify any values for User name and Domain. Select Sign in. If setup completes successfully, skip to step 8.
  5. If your email account can't be set up automatically, you’ll see the message, “We couldn’t find your settings”. Select Advanced. You'll need to enter the following information:
    • E-mail address: This is your full email access, for example tony@contoso.com.
    • Password: This is the password for your email account.
    • User name: This is your full email address, for example tony@contoso.com.
    • Domain: This is the part of your email address after the @ sign, for example contoso.com.
    • Server: This is the name of your Exchange server. If you’re connecting to your Office 365 email, use outlook.office365.com for your server name.
  6. Select the Server requires encrypted (SSL) connection box.
  7. Select Sign in.
  8.  Select OK if Exchange ActiveSync asks you to enforce policies or set a password.
     

See Also

Some parts of this tutorial were provided by Microsoft Office's Support page, located at http://office.microsoft.com/en-us/office365-suite-help/set-up-email-on-windows-phone-HA102823194.aspx

Mobile Apps

If you don't want to use the native mail apps on your mobile device, you can instead use the OWA app provided by Microsoft. The apps are available for iPhone, iPad, and Android devices. Please be aware that as of September 10, 2014 (when this page was last edited), the OWA app for Android is still in a pre-release mode, so you may run into some issues when using the app.