CaTS will be conducting emergency Banner Admin maintenance from 12:30-12:45 p.m. During this time, Banner 9 Admin will be unavailable.
If you have any questions, contact the CaTS Help Desk at 937-775-4827, or helpdesk@wright.edu.
CaTS will be conducting emergency Banner Admin maintenance from 12:30-12:45 p.m. During this time, Banner 9 Admin will be unavailable.
If you have any questions, contact the CaTS Help Desk at 937-775-4827, or helpdesk@wright.edu.
CaTS will be conducting maintenance on the Banner system on Sunday, October 18 from 6 a.m. - Noon. This maintenance is to upgrade the infrastructure that supports the Banner services listed below.
Access to the following Banner services will be unavailable during this time:
If you have any questions, please contact the CaTS Help Desk at 937-775-4827, or email helpdesk@wright.edu.
Applications for admission will be reviewed through Salesforce on an app called Reader Rx. Everytime an application is assigned to you or your committee to review you will receive an email notification. The email notification can be turned off at your request.
Qualtrics, the survey software utilized by Wright State, recently announced that on October 31, they will be discontinuing Classic Reports and making Advanced Reports available to all users as a replacement. The benefits of Advanced Reports include a simplified user experience, better application performance, and increased stability in report generation. You can find out more about Advanced Reports on Qualtrics’ support site: https://www.qualtrics.com/support/survey-platform/reports-module/reports-section/paginated-reports-overview/.
After October 31, all access to Classic Reports including scheduled emails and public reports, will be discontinued by Qualtrics. To prevent any loss of data, you are encouraged to rebuild your reports on the Advanced Reports platform, and download a PDF copy of existing reports you wish to keep. For instructions on how to create Advanced Reports, visit https://www.qualtrics.com/support/survey-platform/reports-module/reports-section/paginated-reports-overview/.
Please note that accessing survey data in the Results portion of the Reports tab (pictured below) will remain unchanged and still be accessible after October 31.
If you have any questions, please email the CaTS Help Desk at helpdesk@wright.edu.
In an effort to provide remote support to Wright State students, beginning Tuesday, 9/15 CaTS is offering students the option to remotely connect to and use software installed on select on-campus lab computers. This remote access is accomplished by connecting to the Wright State VPN, then visit https://www.wright.edu/information-technology/remote-computer-lab-access.
A list of available software can be found at https://www.wright.edu/information-technology/remote-computer-lab-access-for-students#lab.
For more information, including instructions on how to connect to a remote computer lab, visit https://www.wright.edu/information-technology/remote-computer-lab-access.
If you need assistance, or if you have any questions, contact the CaTS Help Desk at 937-775-4827, or helpdesk@wright.edu.
On Tuesday, September 15 from 6 - 7 a.m., CaTS will be performing system updates of the campus voicemail server, causing a voicemail outage. During this time individuals will not be able to leave messages or check voicemail.
If you have any questions, contact the CaTS Help Desk at 937-775-4827, or email helpdesk@wright.edu.
Please note: the text of this article is quoted directly from an official Panopto outage announcement.
Panopto Cloud Downtime - Saturday, August 15, 9:00 pm to 12:00 am
On Saturday, August 15, Panopto will be making a number of updates to the Panopto Cloud infrastructure to improve performance and scalability. These updates will require downtime. Panopto expects up to 3 hours of downtime, with a target start time of 9:00 pm EDT. During the downtime, we will not be able to access videos on our Panopto site, and any attempts to upload from recording clients will result in a "Server unable to connect" message. See the cloud upgrade FAQ article for more information: https://support.panopto.com/s/article/Cloud-Upgrade-FAQ.
If you have any questions, please contact the CaTS Help Desk at helpdesk@wright.edu.
The Help Desk was recently notified of an email phishing scam that targets Wright State members. The email appears to have a subject line of ‘Wright State University Personal Assistant Application’.
Please be aware that this is a scam. As always, do NOT click on any links or download any documents contained in this email.
Please be aware of emails like this, as they are most likely fake, unsolicited job offers and phishing scams in disguise. If you are unsure about a job offer email, forward it to the below email address. If you have already clicked on a link contained in an email like this and entered any personal information or your Wright State credentials, please reset your Campus 'w' account password immediately.
If you have any questions, or for assistance resetting your password, contact the CaTS Help Desk at 937-775-4827, or email helpdesk@wright.edu.
The Help Desk was recently notified of an email phishing scam that targets Wright State members. The email appears to have a subject line of ‘Attn: Memo From The HR Department’.
Please be aware that this is a scam. As always, do NOT click on any links or download any documents contained in this email. If you have already clicked on a link and entered any personal information or your Wright State credentials, please reset your Campus 'w' account password immediately.
If you have any questions, or for assistance resetting your password, contact the CaTS Help Desk at 937-775-4827, or email helpdesk@wright.edu.
All Xerox printing functionality has been restored to campus printers.
If you are still experiencing issues with your Xerox device, please contact the Help Desk at helpdesk@wright.edu.