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CaTS Blog

Urgent: Phishing Scam Notice-February 10, 2014

Monday, February 10, 2014

Attention WSU Faculty, Staff, and Students:

CaTS wants you to be aware of another phishing scam that's targeting university faculty, staff, and students. This message tells you that your account may have been “put on-hold” and that you can no longer send or receive emails. You are then asked to click on a link to enable your account again. This message could have the subject line of “ADMIN NOTIFICATION”.

Please note that this is a scam and not an official notice from Wright State University or CaTS. DO NOT fall victim to this scam by clicking the link or entering your log in information. If you do, your campus account information could be compromised.

Remember, CaTS will NEVER ask you for your account information via email or the web. If you have questions concerning this, please contact the Help Desk at (937) 775-4827.
 

WSU-Pomeroy Demo Day RESCHEDULED

Wednesday, February 5, 2014

We apologize for the late notice, but due to inclement weather, CaTS wanted you to be aware that the WSU-Pomeroy Demo Day scheduled for today has BEEN RESCHEDULED for February 26, from 10:00am – 2:00pm. We will send reminders and more information as the date approaches.

This list is maintained by Computing and Telecommunications Services.

See the Latest Technology at WSU-Pomeroy Demo Day

Thursday, January 30, 2014

Join us in CaTS for the WSU-Pomeroy Demo Day! Stop by to view the latest technology offered by Pomeroy and HP, including new tablets and super lightweight portables. Your department could even win 1 of 2 HP Slate Android tablets.

Date: February 5, 2014
Time: 10:00am - 2:00pm
Location: 040 Library Annex Conference Room and Atrium

Sandwiches will be served from 11:00am - 1:00pm.

For an informational flyer, see the following link:
https://www.wright.edu/cats/general/wsu_pomeroy_demo_day.pdf

This list is maintained by Computing and Telecommunications Services.
 

Research Park Internet Access Restored

Monday, January 27, 2014

Internet access at Research Park has been restored as of early Monday
evening.  Should you have further questions, please contact the CaTS
Help Desk at (937) 775-4827, or toll free at 1-888-775-4827.

Research Park Internet Access Still Unavailable

Monday, January 27, 2014

As of 8:00am today, Internet access is still unavailable at Research
Park. The Internet carrier is aware of the problem and has been working
non-stop on a resolution. Questions should be directed to the CaTS Help
Desk at (937) 775-4827.

WSU Network Now Fully Operational-1/26/2014

Sunday, January 26, 2014

As of 10:00am today, the Wright State University network is now fully operational. This includes Internet connectivity and access to all WSU systems and services. Should you have further questions, please contact the CaTS Help Desk at (937) 775-4827, or toll free at 1-888-775-4827.

This list is maintained by Computing and Telecommunications Services.

Attention Tech Coordinators & System Admins: Network Outage Info

Thursday, January 23, 2014

On Sunday, January 26, from 6:00-7:30am, CaTS will be conducting emergency maintenance on our firewall cluster. There will be a brief network outage during this time. If you are responsible for any systems and/or applications that utilize the network, please check that they are functioning properly after 7am.

If you have problems after the 7am time period, please contact Mike Natale at (937) 775-3910.

CaTS Emergency System Maintenance for 1/26/14

Thursday, January 23, 2014

CaTS will be conducting emergency system maintenance during the dates and times listed below:

Date: Sunday, January 26
Time: 6:00am – 7:30am


During these maintenance times, you may experience problems when trying to access network resources. If you have any questions concerning this maintenance, please contact the CaTS Help Desk at (937) 775-4827, or toll free at 1-888-775-4827.

This list is maintained by Computing and Telecommunications Services.

Reminder: WSU Email Service Changes

Tuesday, January 21, 2014

This message is being sent to you because your account has been identified as one which is still accessing "mail.wright.edu" for outgoing email. This could be due to email client settings which have not been updated to use the new RaiderMail service, including settings on mobile or tablet type devices, or by going to the “mail.wright.edu”
website to access address books.

Please note that beginning January 23, 2014, you will not be able to use the services associated with “mail.wright.edu”, including sending messages or using the “mail.wright.edu” website. To continue sending messages or using any address books you may have saved, you must change your settings to those used by the RaiderMail system.

For information on updating your email client settings, please refer to the “Setup Instructions” section of the RaiderMail Help and Documentation website. This page includes settings for Windows, Macintosh, and mobile device email clients.  In particular, you must update the client settings for the "Outgoing" or "SMTP Server" settings to use the new RaiderMail system.

RaiderMail Help and Documentation website:
https://support.wright.edu/raidermail

If you have questions about this change, or you would like further assistance, please contact the CaTS Help Desk at (937) 775-4827 or 1-888-775-4827.
 

Urgent: Phishing Scam Notice for 1/15/14

Wednesday, January 15, 2014

Attention WSU Faculty, Staff, and Students:

This morning, the CaTS Help Desk has received several calls regarding a new phishing email that seems to come from us (CaTS Help Desk) telling the user that a virus has been detected within their email folders, and that they should upgrade to a new version of their antivirus software.
The email then asks the user to reply with their name and login information. Please be aware that this message is a scam and is NOT BEING SENT BY CaTS. If you reply, your information will be sent to an email address of the scammer, not to the CaTS Help Desk. You should delete this message immediately.

Be aware that any email claiming to be from CaTS, Wright State University or another business which asks for your login, personal, or financial information is a definite scam. CaTS, WSU, and other reputable businesses WILL NEVER ask you for any personal information, such as your username and password, via email. CaTS would also like to emphasize that you should never respond to these emails or click links within them, nor should you give out your personal information to anyone via email.

If you receive an email and are unsure if the message is a scam, feel free to contact the CaTS Help Desk. We can help you determine whether the message is real or not. You can reach us at (937) 775-4827, or toll free at 1-888-775-4827.

This list is maintained by Computing and Telecommunications Services.

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Computing and Telecommunications Services (CaTS)

Location: 
025 Library Annex
Phone: 
937-775-4827
Toll-free Number: 
1-888-775-4827
Email: 

helpdesk@wright.edu

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