Recall for HP & Compaq Notebook Power Cords
Recently, HP announced a voluntary recall for HP and Compaq PC laptop power cords for products and accessories sold between September 2010 and June 2012. The AC power cords have the possibility of overheating, which could become a fire and burn hazard.
Please note that not all HP and Compaq notebooks and mini notebooks sold during this time period have an affected power cord. If you believe you have one of the affected power cords, please be sure to check the website listed below to see if your power cord qualifies for the recall.
The direct link to the HP Notebook Power Cord Replacement program is listed below:
If you have any questions about this, or would like further clarification, please check the website above, or contact the CaTS Help Desk by e-mail at firstname.lastname@example.org, or by phone (937) 775-4827 or 1-888-775-4827.
Update on Wright State App Availability
As many of you may know, the university recently experienced connection and usage issues with the new Wright State App. CaTS has made a performance enhancement to the app, and at this time, we feel the app is performing well enough for us to announce that it’s ready to use again.
We encourage you to leave feedback about the app. You can do so through the “Feedback” menu item on the app. You can also contact the CaTS Help Desk at (937) 775-4827, or toll free at 1-888-775-4827.
For those unfamiliar with the app, you can find more information on the Wright State App website, located at http://www.wright.edu/wrightstateapp/.
Urgent: Payroll Theft Scam Alert
Recently, The Department of Homeland Security issued a bulletin concerning a Payroll Theft Scheme aimed at universities. Through email fraud campaigns, individuals working at a university are tricked into giving away their credentials. Once the perpetrators have the user’s credentials, they use that information to access self-service portals to change direct deposit information.
Currently, Wright State does not allow the editing of direct deposit information through our self-service portal, but banking information and W2’s are viewable. This information could be used to steal an individual’s identity. It’s important to be alert to any emails requesting your username and password. Please remember, Computing and Telecommunications Services (CaTS) will never ask you for your username or password.
If you think you may have fallen for this type of scam, please contact the CaTS Help Desk immediately at (937) 775-4827, or toll free at 1-888-775-4827.
To see the full bulletin from Homeland Security, see the link below:
Netflix Bandwidth Reduction for Main Campus
Due to significant network bandwidth issues, CaTS will be reducing the amount of bandwidth available for on-campus users to view Netflix content. This reduction will NOT affect the residence halls or electronic classrooms. This WILL affect usage on both the wired and wireless networks. For questions about this reduction, please contact the CaTS Help Desk at (937) 775-4827.
Wright State Mobile App Currently Unavailable
At this time, access to the Wright State App is currently unavailable due to high demand. CaTS is working to find a resolution to this issue and will notify the university when the app is available. Questions should be directed to the CaTS Help Desk at (937) 775-4827 or toll free at 1-888-775-4827.
Also be aware that the issues experienced earlier today with various Wright State websites and web applications have been resolved.
Issues Resolved for Email through Outlook Web App
On Sunday, August 24, from approximately 2:00pm to 3:30pm, access to the Microsoft Outlook Web Application (web-based Email, Calendar, OneDrive) was unavailable. The problem has been corrected by Microsoft and as of 3:45pm, all issues have been resolved and services are now available. The desktop Outlook Email/Calendar application access was not affected.
Wright State App Now Available!
CaTS is excited to announce the recent release of the Wright State App, the university’s official app for smart devices! The app is now available for download on both iOS and Android devices. The Wright State App helps you stay connected to the university like never before. Access critical information about your courses and accounts as well as useful features—like campus news, maps and directories—directly from your phone or tablet. The Wright State App includes content for both the Dayton and Lake campuses, so you’ll always have the information you need right at your fingertips.
To learn more about the app, including download instructions and frequently asked questions, visit the Wright State App website, located at http://www.wright.edu/WrightStateApp.
For assistance with downloading, installing, or using the app, feel free to contact the CaTS Help Desk at (937) 775-4827, or toll free at 1-888-775-4827.
CaTS Network Maintenance in Student Union Tonight, 8/5/14
CaTS will be conducting network maintenance tonight, Tuesday, August 5, from 9:00pm – 2:00am in the Student Union. During this time, all network access (both wired and wireless) will be unavailable.
If you have any questions about this outage, please contact the CaTS Help Desk at (937) 775-4827 or toll free at 1-888-775-4827. You can also send an email to email@example.com.
Microsoft OneDrive for Business Now Available
All university faculty, staff, and students now have access to another new service from Microsoft called OneDrive for Business. OneDrive for Business is a cloud storage solution for your files and work documents, and is accessible with any web browser. Along with OneDrive for Business, you will have access to the Office Web Apps, which are web versions of Microsoft Word, Excel, PowerPoint, and OneNote.
OneDrive for Business, accessible through your Office 365 account, comes with 1 TB (terabyte) of free storage space. Your files can be kept private or you can share them with others. You will also have the ability to collaborate with others on a document.
Please remember that as you begin using OneDrive for Business, you should not store any files or documents that contain sensitive university data. If you do so, you will be in violation of Wright Way Policy 1106, which is the university’s IT Security Policy. See section 1106.03 on http://www.wright.edu/wrightway/1106 for further information.
To learn more about OneDrive for Business, visit our OneDrive for Business Help & Training website.
If you have questions about OneDrive, please contact the CaTS Help Desk at (937) 775-4827 or toll free at 1-888-775-4827. You can also reach us via email at firstname.lastname@example.org.
Find the Form You Need
Are you looking for one of our forms? You can now find the CaTS Forms under the Support and Training menu! You can also just click the link below to visit the page.