introduction to technical writing
advanced technical writing
visual communication/document design
forms of technical documents
writing for the Web
writing for the computer industry
surveys of British literature
survey of literary history
modern British literature
writing about literature
science and literature
WRIGHT STATE UNIVERSITY, Dayton,
Professor Emerita 2010-present
Professor 1988-2010: taught desktop
publishing, visual communication, technical writing, writing for the Web,
fantasy fiction. Developed EIGHT online courses.
Associate Professor (1980-1988)
Projects and Activities
- COMING: The Costs of Bad Product Documentation in America
- Received Wright State University Online Teaching and
Learning Certificate (over 14 hours of training in distance learning
- Created certificate program in Technical and
- Member of Wright State AAUP Bargaining Council (2008)
responsible for online learning issues
- Member E-Learn 2006 Program Committee (PC) for the
AACE (Association for the Advancement of Computing in Education)
- Editorial Board member, Innovate (formerly
Technology Source: On the Horizon online journal)
- Editorial Board member, International Journal on
- 1998: judge, Southwestern Ohio Society for Technical
Communication Publications Competition.
- 1996: Panelist for National Endowment for the
Humanities Research & Education Teaching & Technology Initiative.
- 1993-4: Director College of Liberal Arts notebook
computer pilot program; responsible for budget of over $100,000 for
multimedia hardware/software; trained faculty in use of hardware and
- 1992-3: Faculty liaison, university multimedia project;
reported directly to Assoc. VP Academic Affairs.
Wright State University Grants
- Alumni Grants: $8500: computerizing technical writing
courses, $2300 designing Writing for the Web class Research Council
Grant: $7500: CD-recordable technology
- University Foundation Grants: $3000:
converting technical writing courses to distance learning, $5625: Kodak
Photo CD and videodisc technology
ARIA GROUP, Yellow Springs, OH: Instructional
Designer, Document Designer
Created training materials (slideshows and workbook
materials) for a conflict resolution consulting and training firm. Materials include theory, procedures,
checklists, worksheets, exercises, and diagrams (May 2005).
FREQUENCY MARKETING, Milford, OH:
Contract Technical Writer, MIS
HTML help for CareNet, a Web interface for the
Loyalty Solutions Platform (LSP) software; programmer's naming and GUI style
conventions guide; business case for starting a training department;
archiving manual; and documentation updates (June-August 2002).
HORN INTERACTIVE, Cincinnati, OH:
Contract Instructional Designer
Created Web-based training for Cisco Systems: Content
Delivery Networks (CDN) (including topics on e-learning and content routers)
for account managers. Used RIO/RLO (Reusable Information/Learning
Objects) method of course development and Flash template for multimedia
scenario. Also created design document for BellSouth onsite training
for Customer Service & Small Business Systems Representatives on new long
distance service (June-August 2001).
FREQUENCY MARKETING, Milford, OH: Contract Technical
Helped develop the style guide; wrote
14 chapters for the User Guide and Administrator’s Guide; wrote entire Train-the-Trainer
Guide (29 chapters) and 26 slideshows in 9 weeks. Product was a Loyalty
Solutions Platform, an Oracle-based software (Membership Rewards Point of
Arrival) used to manage elements of customer
loyalty programs. Client was major credit card company. Worked
with both design documents and beta versions of software. Received
achievement award (June-August 2000).
INFOGLOBE, Dayton, OH: Consultant
writing and research for Web site called MindsEyeWay.
Responsible for the material on current research studies on the right-brain
and mental imagery and Web page design and organization (June-August 2000).
LITTON-TASC, Dayton, OH: Consultant
Developed training plan, helped develop
training materials, supervised course developer for Ohio EPA DRUMS project.
This project is an Information Management System for the Ohio EPA Division of
Hazardous Waste Management to maintain data concerning hazardous waste
facilities (April-May 2000).
training plan, curriculum, and slideshows, online files (Adobe Acrobat files,
HTML quizzes and slideshows), exercise workbook, Visio flowcharts, and quick
references for STEP (Survey Tool For Employment Planning). The STEP System
software developed for the U.S. Air Force (under contract from the Pentagon)
includes a client-server application (Windows NT and an Oracle database) that
supports the collection and centralized storage of airfield site capabilities
information. Completed entire course in 3.5 months (December-March 2000).
UNIVERSITY, College of Adult & Lifelong Learning, Fort Wayne, IN: Consultant
assessment criteria and assessed online course for distance education (World
Wide Campus) (winter 1999).
STRUCTURAL DYNAMICS RESEARCH
CORPORATION, Milford, OH: Consultant
Education & Training Department;
redesigned training materials for course on Open Architecture; learned InterLeaf Publisher (summer 1996).
ETHICON ENDO-SURGERY (JOHNSON &
JOHNSON), Blue Ash, OH: Consultant
Product Data Management Department;
involved in project to organize, consolidate, and standardize documentation
in an electronic database. Used information mapping and NovaManage
document management and workflow system (May-August 1995).
GENERAL RESEARCH CORPORATION, INC.,
Dayton, OH: Part-time
computer-based training (theory and parts section for army training on
unmanned air vehicle) using toolkit for Sybase Gain Momentum (Feb.-March
WANG LABORATORIES, INC., Dayton, OH:
the following for Advanced Inventory Management System software, part of the
Air Force Medical Logistics system: installation and user guide, quick
references, online documentation using ForeHelp,
multimedia guided tour (Jan.-Feb. 1995).
10NET COMMUNICATIONS, Dayton, OH:
online hypertext help systems for both Windows and DOS versions of Tiara
10NET network software using Windows software development tools and Aspen
authoring software (Aug.-Oct. 1991).
NCR PERSONAL COMPUTER DIVISION,
Wrote training workbook for sales force on
NCR OS/2 Workgroup Platform for LANs and WANs, including NCR sales strategy,
introduction to networks, LAN Manager, SQL Server, Comm
Server, Token Ring (spring 1990).
MEASUREMENT DIVISION, WARNER & SWASEY, Dayton, OH: Technical Writer
training on coordinate measuring machines, updated two manuals, wrote pocket
reference, did typesetting using TeX, coordinated
art production, worked with engineers on parts lists and diagrams; worked
with programmers, field service, and customers (Sept.-Dec. 1988).
PROCTER & GAMBLE, Cincinnati, OH: Freelancer
Designed two brochures and logo, quick
reference for CD-ROM database; received Initiative Award (1989, 1990).
The Costs of Bad Product Documentation in American (Praeger, 2012).
exposes the crisis of bad instructions and manuals in the U.S., why
consumers don't read manuals, and what can be done about it.
War of the Fantasy Worlds: C.S. Lewis and J.R.R. Tolkien
on Art and Imagination
on Lewis’s and Tolkien’s contrasting views of art and imagination, which
are are key to understanding and interpreting
their fantasy works. These views also provide insight into their goals,
themes, and techniques and an appreciation of the value and impact of their
Document Design for Writers (Parlay Press,
simple reference guide for writers who want to design effective documents.
Includes companion exercises.
A Guide Through Narnia: Revised and Expanded Edition (Regent College
expanded and update guide to C.S. Lewis’s seven Narnia books. Focuses why
Lewis wrote the books as fairy tales, the best “form” for his ideas. It is
written for both students and scholars who want to expand their
understanding of these popular classics. Did page layout in Adobe InDesign CS.
German version: Brendow
Korean version: Rubybox
The Longman Guide to Style and Writing on
The Internet Writer's Handbook 2/e
Contains 350 entries on the latest Web
writing terms and concepts such as Web page elements, Web page design, and
types of Web writing. I did the research, writing, editing, and page
design/layout myself. I also prepared materials for the companion Web site
with student and instructor resources, including suggested syllabus and
assignments, 375 Internet quiz questions, 30 slideshows, and 60 exercises.
Used Pearson's software for importing files into the Pearson Web Publishing
"A Far-Off Country": A Guide to C.S. Lewis' Fantasy Fiction (Rowman & Littlefield/University Press of America,
comprehensive introduction to C.S. Lewis' major works of fantasy fiction: The
Chronicles of Narnia, The Space Trilogy, and Till We Have
Faces. Draws on Lewis' manuscripts as well as unpublished letters;
provides a detailed background for the novels, including biographical
information on Lewis as it pertains to each work. Investigates the
characters, symbols, and themes of the novels, highlighting the Christian
doctrines that are embedded in them in addition to the many Biblical
parallels. Includes numerous references from Lewis' other books, ultimately
relating the ideas presented in his written works to his Christian
Multimedia Presentations on the Go: An Introduction
and Buyer's Guide (Libraries Unlimited, 1996)
to hardware and software required for mobile multimedia presentations using
portable notebook computers and related technologies, for educators, public
speakers, and business professionals. A general overview of hardware and
software options helps users assess their needs. The bulk of the book, an
alphabetical listing of 45 product areas including animation, CD-ROM
drives, monitors, scanners, and videotape, describes specific products and
offers buying tips and vendor contacts. Also lists print and electronic
resources and organizations.
Country": The Worlds of Religious Fantasy and Science Fiction (Greenwood Press,
of religious science fiction and fantasy in the tradition of Lewis and
Tolkien. Explores why writers use fantasy to convey theology. In addition,
the book provides a theoretical understanding of fantasy as a form of
literature by examining the techniques of current writers in light of the
goals and theories of the "founders" of the genre.
Der Reiseführer Durch Narnia (Brendow, 1998)
Through C.S. Lewis' Space Trilogy (Cornerstone Books, 1980)
Guide Through Narnia (Shaw Publishers, 1979; Hodder
- “E-Learning at a Crossroads: What Price Quality,”
coauthored with Stephen Ruth & Lindsey Poulin,
Educause Quarterly. Vol. 30, No.
- “The Invisible Professor and the Future of Virtual
Faculty,” coauthored with Stephen Ruth. The International Journal
of Instructional Technology and Distance Learning, Vol. 4, No.
1, January 2007.
- "Using Acrobat in
Writing Classes", Computers and Composition Online, 2001.
- "Issues in Teaching Writing for the WWW," The
Compute-Ed Electronic Journal: An Electronic Journal of
Teaching with and about Technology, Vol. 4, Winter
- "Using PowerPoint Presentations in Writing
Technology Colloquium: Featured Products, Microsoft Higher Education Web
Site, August 1997.
- "Using Computer Slide Presentations in the
College Classroom." On the Horizon: Technology Tools for
Today's Campuses. Published July 1997 on CD-ROM by Microsoft
Corporation for project Helping to Fulfill the
Promise of Technology.
- "Using File Viewers as a Presentation
Tool," Text Technology: The Journal of Computer Text
Processing, Vol. 6, No. 1, Spring 1996,
- "Have CD-ROM Will Travel: Multimedia-capable
Notebook Computers," CD-ROM Professional, September
- "Students Assess Computer-Aided Classroom Presentations,"T.H.E.
Technological Horizons in Education Journal, May 1995.
- "Motivating Faculty to Use Multimedia as a
Lecture Tool," T.H.E. Technological Horizons in Education
Journal, February 1994.
- "Issues in Using Multimedia in the
Classroom," HyperNEXUS: The Journal of Hypermedia and Multimedia Studies,
- “Frank Peretti,” Encyclopedia
of Christian Literature, ed. George Thomas Kurian
and James D. Smith III, Hendrickson Publishers, Scarecrow Press, 2009.
- "The Chronicles of Narnia: MOOREFOC for
Adults." Narnia on Tour Web site.
- "The Chronicles of Narnia: For Adults
Only?" Revisiting Narnia: Fantasy, Myth and Religion in C.S.
Lewis' Chronicles. Ed. Shanna Caughey. (BenBella Books, fall 2005)
- "Using Modules to Teach Advanced Technical
Writing," Technical Communication 38, No. 2 (April
1991): 240-244. Published in Strategies for Technical
Communication: A Collection of Teaching Tips, by Meg P. Morgan et. al. Society for
Technical Communication, 1994.
- ‘"Further in the Onion Skin': Lewis'
Multi-leveled Models." The Lamp-post of The Southern
California C.S. Lewis Society 11 (March 1987): 3-15.
- Tolkien on Fantasy in Smith of Wootton
Major." Mythlore 43 (Autumn 1985):3+. Reprinted in Short
Story Criticism, Gale, 2011.
- Lewis' Influence on the New Inklings: The Chronicles
of Narnia and John White's The Tower of Geburah." Bulletin of the New York C.S.
Lewis Society 193 (Nov. l985): 1-7.
- "'Fictive Analogues': The Fantasy Forms of the
New Inklings." Proceedings of the Sixteenth Annual Mythopoeic Society. 26-9 (July 1985).
Wheaton, Illinois: Wheaton College.
- "Christian Doctrines 'Transposed' in C.S. Lewis'
Till We Have Faces." Mythlore23 (March l980):
- "'The Man Born Blind': Light in C.S.
Lewis." Bulletin of the N.Y. C.S. Lewis Society 98
(Dec. l977): 1-7.
- "Lewis' View of Science." Bulletin of
the N.Y. C.S. Lewis Society 82 (August 1976): 1-6.
- "'The God Within': Reason and Its Riddle in C.S.
Lewis' Till We Have Faces. Christian Scholar's Review
6 (l976): l27-39.
- “'Living Pictures': Lewis and the Imagination,"
2008 Ewbank Colloquium on Lewis & Friends,
Taylor University, May 30, 2008.
- "The Quantity vs. Quality Debate in Online
Education,” seminar co-leader for Innovate-Live Seminar Series Webcast,
sponsored by Innovate: Journal of Online Education, June 8, 2007.
- “Virtual Sign Posts: Communicating With Icons in Online Courses,”
ED-MEDIA: World Conference on Educational Multimedia, Hypermedia &
Telecommunications, AACE (Association for the Advancement of Computing
in Education), June 2006.
- "Bucket or Funnel-Based? Creating Task-Oriented
Online Courses." ED-MEDIA: World Conference on Educational
Multimedia, Hypermedia & Telecommunications, AACE (Association for
the Advancement of Computing in Education), July 2005.
- "Creating and Using Adobe Acrobat Documents in
the Paperless Classroom", Syllabus: New Dimensions in Education
Technology, April 2001.
- "Flip Over Adobe Acrobat" (3-hour
workshop); National Educational Computing Conference (NECC ’99), June 1999.
- "Strategies for Teaching Online
Documentation" (workshop); 46th Annual Conference and Exposition,
Society for Technical Communication, May 1999.
- "Issues in Teaching Writing for the Web,"
Hypermedia 96, IUPUI, October, 1996.
- "Issues in Preparing Students to Write for New
Technologies," Council For Programs in Scientific and Technical
Communication, Miami University, September, 1996.
- "Using a Computer to Present Resource Materials:
Software Solutions." Thirteenth International Conference on
Technology in Education, March 17-20, 1996, New Orleans.
- "Storage and Retrieval Solutions for Classroom
Multimedia Presentations," AECT (Association for Educational
Communications and Technology) 1995 National Convention, Anaheim, CA
February 8- 12, 1995.
- "Alternative Software for Classroom
Presentations", Hypertext 94, Ball State University, October,
- "In-house CD-ROM Publishing and the Future of
the Multimedia Classroom," Hypermedia 93, Indianapolis, Indiana,
October 7, 1993.
- "Motivating Faculty to Use Multimedia in
Classroom Presentations," World Conference on Educational
Multimedia and Hypermedia, Orlando, Florida, June 23-26, 1993. Published
in Proceedings of the Association for the Advancement of Computing in
- "Program Development: How do You Keep Up With the Technology?" 18th Annual Meeting of
the Council for Programs in Technical and Scientific Communication,
Cincinnati, Oct. 10-12, 1991.
- "Teaching Desktop Publishing," 37th
International Technical Communication Conference, Santa Clara, May 1990.
Paper published in conference proceedings.
- "What's Expected of the Professional:
Implications for Educators," Southwestern Ohio Regional Chapter of
the Society for Technical Communication, Cincinnati, April
- "The Techniques of the New Inklings,"
Conference on Christianity and Literature, Mideast Regional Meeting,
Ashland College, October 25-26, l985.
- "'Further in the Onion Skin:’ Lewis’
Cosmographical Metaphors," MLA Convention, August 13, 1978.
Department of Chemistry, University of North Carolina at Chapel Hill
Department of Chemistry, Wheaton College, Wheaton, Illinois (1968-9)
U.S. Dept. of Agriculture Research and Dev. Lab, Philadelphia, PA (summers,
University of North Carolina at Chapel Hill.
British Literature; Minor: Literary Criticism
Role of Scientific Methodology in Modern Literary Criticism
Chemistry and English 1971, Wheaton College, Illinois
Took the following Sloan Consortium online workshops:
“Using Moodle to Create Online Courses” (Spring
o “Podcasting in Higher
Education” (Spring 2010).
o "Video & Audio
Tools for Teaching & Learning" (Winter 2010).
o "Using the Quality
Matters Rubric to Improve Your Online Courses" (Fall 2009).
- Received Wright State University Online Teaching and
Learning Certificate: nine workshops on distance learning (2006).
- Took two Wright State Center for Teaching and
Learning courses on using iPODs to create
Podcasts for online courses (2007).
- "Designing for Significant Learning."
Wright State Center for Teaching and Learning. Topics included
integrated course design, significant learning goals, educative
assessment, learning-centered teaching
strategies. (6-week online course using Elluminate
Live real-time virtual classroom environment) (Fall 2006).
- "Transforming Learning Through
Teaching." Wright State Center for Teaching and Learning and the
College of Education and Human Services Professional Development
Department. Online course supplemented with audio and video using Apple iPOD. Topics included learner-centered teaching,
cognitive processing, learning styles.
(Graduate-level 10-week course) (Winter 2006)
(Wright State Center for Teaching and Learning) (June 1999)
- IBM multimedia (Podium, AudioVisual
Connection) (March 1991)
- "Online Documentation, Help Systems, and
Tutorials," Human Performance Associates (Sept. 1990)
- Interactive Videodisc, HyperCard, and Mac multimedia,
Southwestern Ohio Instructional Television Association (July 1990)
- Advanced Institute in Technical Writing, University
of Minnesota (July 1988)