Office of Disability Services

COVID-19 Updates

On this page:

Anyone with questions on coronavirus is urged to call the ODH Coronavirus Hotline at 1-833-4ASKODH (1-833-427-5634)

Update for Students

Dear Students,

We are experiencing truly unique times. To keep you updated, we would like to share the following information concerning our office. Please check the Office of Disability Services website regularly for additional information and updates concerning our office and accommodations related to COVID-19 and remote learning.

We are Open! Our staff is continuing to work virtually - we must meet with you remotely. Our office line, 937-775-5680, will go to voicemail and the message passed to the appropriate staff member who will get back to you within one business day. Our fax machine is currently unavailable, please use upload features in AIM or Filelocker to send secure documents.

Registering with ODS: Please continue to use our Online Application for Services. We are still taking documentation and scheduling phone/skype appointments to establish services.

Case Management: We are still taking appointments and may meet with you by phone or Skype. Reach out to your case manager via email to schedule an appointment:

Remote Testing Accommodations: We have created a Remote Instruction FAQ's page. Please refer to this page for information on testing accommodations you may have available to you and how to utilize them.

Alternative Formats and Digital Accessibility: We are still accepting requests for alternative formats. Continue to use AIM to request materials in an Alternative Format, but check out this additional resource: Many Publishers and Book Retailers are making alternative format and accessible e-textbooks available for free to college students in response to COVID-19 and remote learning periods. Please take advantage for the following resources: VitalSource Helps, and Redshelf Responds.

Closed-Captioning Services for Deaf and Hard of Hearing Students: We are working with faculty and third-party vendors to provide closed captioning for videos and other pre-recorded media during our transition to remote instruction. Please direct questions or inquiries about closed captioning of course videos to Shonda Jones at

C-Print: Upon request, live lectures will be captioned remotely. For live remote C-Print, students will be provided with a link prior to the start of class. The captions can be accessed via, computer, laptop, tablet, or phone, at any time during class. As always, students will be emailed a transcript within 48 hours. If you have any questions, please contact Shonda Jones at

American Sign Language Interpreting: If you need remote ASL/English interpreting services, please let Shonda Jones at know and she will work to provide video remote interpreting.

OOD Liaison: Our embedded BVR counselor from Opportunities for Ohioans with Disabilities is also working remotely. You can reach Maggie Mejia, MRC, at her work cell phone 937-474-9628 or

Please stay safe and healthy,
Office Disability Services

Student FAQ

  • Is the Office of Disability Services (ODS) open?

    Yes, ODS is still operating remotely Monday – Friday, 8:30 a.m.–5 p.m. All walk-ins and student appointments will be conducted via phone or Webex until further notice. The Test Proctoring Center will not be proctoring exams while remote instruction is in place. The PA Station has adjusted operations for Spring 2021.  

    If you have a question or concern, please either call the office (937-775-5680) or email ODS.

  • Is Paratransit still operational?

    Paratransit is suspended for the remainder of spring and semesters.

  • What happens now that exams are online? How do I get extended time for an online exam?

    ODS will not be proctoring exams while the University’s instruction method remains remote only. Please communicate with your instructors to discuss your exam accommodations in their courses.

    • Some instructors may opt for alternative assessments (e.g. essays, untimed exams) which would not require exam accommodations.
    • If your instructor is creating online timed exams, please notify your instructor if you will need extended time. Instructors are responsible for setting up extended testing time in Pilot.

    ODS is available to instructors and students to consult about unique circumstances.

  • I currently have a volunteer note-taker assigned in my in-person class. Now that class is online, will I still receive a copy of the notes?

    Once you have learned from your instructor on how they will adapt the course for virtual instruction, please let Shonda Jones know if you would like to continue receiving notes.

    You may find that you no longer need a note-taker due to the course design changes. For example, lectures that are prerecorded videos can be watched at your own pace. On the other hand, some instructors may still opt for scheduled class meetings with real-time communication using Pilot.

    Regardless of your decision to continue receiving notes, all established note-takers will receive compensation for their notes.

  • Does this affect Course Attendance Agreements (CAA)?

    Completed CAAs will be honored, though reasonable modifications to the structure of the agreements may be needed with the shift to online instruction. Please contact your instructors to discuss any additional barriers presented by changes to the course format. Let your Case Manager know if you need any assistance right away.

  • With the switch to all-remote instruction, I anticipate barriers and would like to request new accommodations. What are my next steps?

    If you are not currently registered with ODS, please follow the steps outlined on the ODS registration process.

    If you are a ODS-registered student, please use AIM to request any accommodations you need or contact your Case Manager to address concerns.

Instructor FAQ

  • As I am adapting my course materials for virtual instruction, what should I be considering with regards to disability access? How do I best support my students?

    We acknowledge the significant effort required to quickly adapt your courses to online instruction. We want to collaborate with you to ensure that access for students with disabilities is maintained through this transition. Some students may encounter disability-related barriers with online instruction or assessment (e.g. students who use assistive technology, students with medical limitations on screen usage). ODS staff are available for consultation regarding best practices and accessibility. (937-775-5680;

    If you have students in your course who are utilizing closed-captions, ASL Interpreters, or C-Print captioning, please notify Shonda Jones to discuss implementing accommodations for your remote instruction methodODS, Interpreters of the Deaf, and the the Center for Teaching and Learning teams wish to proactively work with instructors of Deaf/Hard of Hearing students to ensure captioning for prerecorded videos and/or arranging interpreting/transcribing services for real-time class meetings via Pilot, WebEx, etc. The Technology Center is available to work proactively with instructors of blind students to discuss accessibility strategies for course lectures, documents, activities, etc.

    Below are some tips to keep in mind as you are creating virtual course content (adapted from DO-IT):

    • Use clear, consistent layouts and organization schemes for presenting content, and make instructions and expectations clear for activities, projects, and assigned reading.
    • Offer outlines, scaffolding tools, and adequate opportunities for practice to help students learn.
    • When selecting new materials, try to find videos that are already captioned, and articles that are available in a text-searchable format (meaning you can highlight and search the text within the document).
    • Images can be made accessible to blind and low-vision students by providing captions or inserting alt text into the image. Use large, bold fonts on uncluttered pages with plain backgrounds and color combinations that are high contrast.
    • Provide flexibility and understanding as this experience may cause disruption to the student’s home life and available resources – which may negatively impact a student’s disability symptoms.
  • How will exam accommodations work? Will ODS proctor online exams?

    Extended time on exams as an accommodation generally only applies to traditional, time-limited exams. If you decide to offer alternative means of assessment (e.g. essays, non-timed exams, project work), then a student’s extended time may no longer be applicable.

    ODS will not be proctoring exams while the University’s remote instruction remains in place.  All exams should be administered online or through other remote assessment methods by faculty. Instructors are responsible for setting up extended testing time in Pilot.

    Please communicate with your students to discuss their exam accommodations in your courses. ODS is available to instructors and students to consult.

  • How do I give students their accommodations for online quizzes/exams in Pilot?

    Tests given via Pilot with time limits will need to have the time limit adjusted according to the Access Plan emailed to you earlier in the semester. Instructions on adjusting time limits for individual users: CTL Instructions for Individual Time Extensions

    • Extra Time - 1.50x - 50% Additional Time: The student is eligible for 50% additional time of what is allowed for the test. For example, if the class is allotted 60 minutes, the student with this accommodation should be allotted 90 minutes.
    • Extra Time - 2.00x - 100% Additional Time: The student is eligible for 100% additional time of what is allowed for the test. For example, if the class is allotted 60 minutes, the student with this accommodation should be allotted 120 minutes.
    • Extra Time - 3.00x - 200% Additional Time: The student is eligible for 200% additional time of what is allowed for the test. For example, if the class is allotted 60 minutes, the student with this accommodation should be allotted 180 minutes.
    • Extra Time - Stop Time (Breaks) - To account for this need, please add 50% additional time of what is allowed for the test. For example, the class is allotted 60 minutes, the student with this accommodation should be allotted 90 minutes. (In the ODS Test Proctoring Center environment we stop the clock as needed for students with this accommodation.)
    • Bathroom Breaks - Video monitoring in Respondus may find that the student leaves the screen during the test.

    RESPONDUS Lockdown Browser

    Text-to-speech/Read&Write Gold software utilized for print related accommodations is not compatible with Respondus. Please remove the lockdown browser requirement, concerns can be addressed with Sheri Penwell, our Test Proctoring Coordinator.  

    If you do not use time limits or Respondus for your Pilot tests, you will not need to make any changes for your students with disabilities.

    You can utilize our Faculty Portal to review a full list of students who have requested accommodations for your classes and view their accommodation letters.

    If you have follow-up questions, please let us know: or 937-775-5680.

ADA and Face Covering Guidelines

Wright State University has implemented health and safety protocols for students, faculty, staff, and guests while on campus, which include face coverings, physical distancing, hand hygiene, and self-monitoring for symptoms of COVID-19. However, in some cases, wearing a face covering is not possible due to an underlying condition or not being able to manipulate the mask independently.

  • Is there a reason a person might not be able to wear a face mask?

    The CDC states that a person who has trouble breathing, is unconscious, incapacitated, or otherwise unable to remove the face mask without assistance should not wear a face mask or cloth face covering.[6]

    Examples of a person with a disability who might not be able to wear a face mask:

    • Individuals with respiratory disabilities such as asthma, chronic obstructive pulmonary disease (COPD), or cystic fibrosis may not be able to wear a face mask because of difficulty in or impaired breathing. People with respiratory disabilities should consult their own medical professional for advice about using face masks. The CDC also states that anyone who has trouble breathing should not wear a face mask.[7]
    • People with post-traumatic stress disorder (PTSD), severe anxiety, or claustrophobia (an abnormal fear of being in enclosed or narrow places).[8] may feel afraid or terrified when wearing a face mask. These individuals may not be able to stay calm or function when wearing a face mask.
    • Some people with autism are sensitive to touch and texture. [9] Covering the nose and mouth with fabric can cause sensory overload, feelings of panic, and extreme anxiety.
    • A person who has cerebral palsy may have difficulty moving the small muscles in the hands, wrists, or fingers. Due to their limited mobility,  they may not be able to tie the strings or put the elastic loops of a face mask over the ears. This means that the individual may not be able to put on or remove a face mask without assistance.
  • If I am a person with a disability, how do I get an exemption/alternative to the face covering policy?

    The Office of Disability Services will work with each request on a case by case basis. Individuals seeking a face covering exemption/alternative will need to provide documentation from a licensed medical provider that substantiates the impact of the disability on the individual’s ability to safely wear a face covering. Accommodations/adjustments to the face covering policy may include using a university-approved face shield or, when a face shield is not possible, the option to take courses remotely.   

    Please contact for additional information on how to request a face covering exemption/alternative.

  • What happens if I am approved for a face covering exemption/alternative?

    Students who have been approved will receive an accommodation letter that they are encouraged to print and keep on their person while on campus. Additionally, the student’s faculty, student conduct office, and student housing (if applicable) will also be notified once a student is approved for a mask/face covering exemption/alternative.

-Thank you to our colleagues at OSU for contributing to this page.