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Recent Papers
Application of TQM to Recruiting
Choosing the Right Chart for a Six Sigma Project
Costs of Quality and Maintenance Improvement Approaches
Using the Baldrige Criteria to Ensure Alignment in Balanced Scorecard Implementation
The Application of Six Sigma Techniques to Arts and Cultural Organizations:
An Exploratory Study
Choosing to Use Just One
Integrating Six Sigma Concepts into an MBA Quality Management Class
Integrating Maintenance and Production Decisions in a Hierarchical Production Planning Environment
The Use of Baldrige Assessment Techniques for Strategic Planning and Assessment for Arts Administration in Higher Education
Using Statistical Process Control to Enhance the Balanced Scorecard Process
The Use of Noncontact Laser Guaging Systems for Online Measurement
Management Control Systems: How SPC Enhances Budgeting and Standard Costing
What Higher Education Should be Teaching about Quality - but is not
