References: Department of Computing and Telecommunications Services
Authority: Office of the Provost
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References: Department of Computing and Telecommunications Services
Authority: Office of the Provost
Wright State University (WSU) is responsible for collecting, storing, and distributing very large amounts of information. Some of this information is federally legislated as private and must be protected in accordance with laws such as the Family Education Rights and Privacy Act (FERPA) of 1974 (for student records), the Gramm-Leach-Bliley Act (GLBA) of 1999 (for personal financial information), the Health Insurance Portability and Accountability Act (HIPPA) of 1996 (for personally identifiable health information), and the Payment Card Industry Data Security Standards (PCI DSS). All members of the university have responsibility to protect information about our students and employees from public disclosure.
Information that is classified as "protected" cannot be disclosed or disseminated to the public. Much of the information about our students and employees is considered protected.
The Wright State IT Security Policy is designed as a set of measures to protect the confidentiality, integrity and availability of sensitive data, such as those outlined above, as well as any Information Systems that store, process or transmit this data.
Note: Students have the right to withhold their directory information from being released by completing a "Request to Prevent Release of Directory (public) Information" form in the Registrar's Office. Once received, a confidentiality flag will be noted in the student information system to indicate that no directory information for that student is to be released. The existence of such a confidentiality flag must be confirmed before any directory (public) information is released for any student. Questions should be directed to the Registrar's Office (937-775-5588; registrar@wright.edu).
This policy applies to all faculty, staff, student employees, and any third parties designated as agents authorized to handle institutional data and/or access University computing systems.
All employees and users of network computing resources at Wright State University have a role in protecting the university's information assets because their computers provide potential gateways to protected information stored on the network. Therefore, whether or not you deal directly with protected or confidential university information, you should take the following steps to reduce the risk of data theft:
The Family Educational Rights and Privacy Act of 1974 (FERPA) as amended sets forth requirements designed to limit the disclosure of student educational records. The law governs access to records maintained by educational institutions and the release of information from those records. In early 2009 new FERPA regulations took effect, which prohibit the public posting of grades by any part of the student UID number in addition to any part of the Social Security Number or name. Restrictions were included covering the electronic transmission of information – information covered under FERPA must be transmitted in a secure manner. This includes the transmission via email, ftp services, and other forms of transmitting information electronically.
For more information on FERPA: /wrightway/4010
Credit card data, including the expiration date, is sensitive, confidential information which must be stored in a secure manner and destroyed when it is no longer needed. Note that the maximum retention time to keep this data is 18 months. In addition, the credit card security code and encoded magnetic stripe information should never be stored. Sensitive credit card information such as the full 16 digit card number should never be stored on a computer hard drive, network drive, or portable device such as a flash drive.
For more information on the Cash Collection & E-commerce Policy and Procedures: /wrightway/5003
Wright State University is committed to the ongoing protection of confidential financial information that it may collect from faculty, staff, students, alumni and others. The Gramm-Leach-Bliley Act*('GLBA") addresses the privacy of non-public identifying information and describes the necessity for administrative, technical and physical safeguarding of that type of information. GLBA mandates the University develop, implement and maintain a comprehensive information security program (the "Plan") to insure the safeguarding of Confidential Financial Information ("CFI"). The University obtains CFI from students, faculty, staff and others that may include, but is not limited to:
For more information on GLBA please see the following: http://www.wright.edu/cats/policy/privacy/glba.html
The Health Insurance Portability and Accountability Act (HIPAA) regulates the protection of private health information for individuals. HIPAA requires an individual's medical records be safeguarded and kept confidential. HIPAA-related date must be available to only those with sanctioned access and be encrypted when transmitted electronically.
For more information on HIPAA, see Wright State University's HIPAA Privacy Manual.
The following are general password policies applicable for network, system resources and internet access use:
Every user is responsible for keeping their password secure. The following are some best practices which help keep your password a secret:
A firewall is a system that is designed to prevent unauthorized access to or from a private network. Firewalls can be implemented in both hardware and software formats. Here at Wright State University, CaTS maintains both hardware and software perimeter firewalls for the entire campus community that control internet traffic in and out of our network. For individual computers, personal desktop firewalls, such as Windows Firewall, must be enabled to help prevent unauthorized access.
Keep in mind that email is not secure. Never put sensitive information, such as Student Grades, Social Security Numbers, Credit Card information, or Bank Account Numbers into any part of your email or email attachments unless the email and attachment are encrypted.
Protecting the integrity of data is another very important step in the overall health of the university's information. You can do this in a number of ways, most notably through using data encryption methods, backing up the data on a regular basis, and using Virtual Private Network (VPN) software when connecting to university information from remote locations.
For more information concerning CaTS VPN go to: http://www.wright.edu/cats/policy/security/vpn_policy_printable.pdf
Encryption is the process of transforming information from clear or plain text into a non-readable format so that only the intended reader can understand or change the message content. Encryption ensures privacy. It is a way to keep prying eyes from reading confidential information that is sent across the public internet.
Certain software applications have encryption methods embedded in them for sending and receiving secure information and for the storage of information. There is also third party software available that can be used to encrypt information. For directions on encrypting files, check out the "Encryption" area on the following website: http://www.wright.edu/security/itwright/habits.html#integrity
One of the most important steps you can take to ensure that the integrity of your data is protected is to backup your files on a regular basis. Data loss can come at any time and for a number of reasons:
Perform a backup of your files at least once a week, and backup critical files more often if they change. If you need assistance in backing up your files, contact the CaTS Help Desk at (937) 775-4827 and they will be glad to assist you. If files are stored on the network shared drive or network personal storage space, backups are performed by CaTS on a nightly basis.
Information stored on laptop computers, personal organizers (e.g. Blackberry, Palms), cellular phones, thumb drives, and other similar mobile devices is susceptible to equipment failure, damage, or theft. Information transmitted via wireless connections is not always secure—even networks using certain types of encryption are vulnerable to intruders. The following rules apply to all mobile devices:
When university owned computer systems reach the end of their usefulness in your department, you have the option to surplus that equipment through ESPM. However, this presents its own share of security risks that need to be addressed. Due to the significant risk of sensitive Information leaving the university on hard drives that have not been properly erased, all computer (desktops and laptops) that are being sold through ESPM must have their hard drive removed by CaTS before being processed through ESPM. CaTS will ensure proper disposal of the drive. To arrange a removal, contact the Cats Help Desk at (937) 775-4827.
Ensuring the confidentiality of information requires that all physical media (CDs, floppy disks, hard drives, etc) be disposed of properly. This means that, in addition to being properly erased before being discarded, hard drives must also be erased before being returned for any type of warranty work. Additionally, other media such as floppy disks, CDs, DVDs, and paper must also be carefully destroyed if they contain confidential information. Floppy disks should be destroyed by breaking the disk in half, and cutting the center ring with scissors. CDs and DVDs should be broken into multiple pieces, and paper documents should be shredded. If assistance is needed in properly disposing of any physical media, contact the CaTS Help Desk at (937) 775-4827.