Web Visitor Survey Stats 1998 - 2001

| Total Responses |
| 2001 |
2000 |
1999 |
1998 |
| 1378 |
978 |
702 |
350 |

| Have you responded
to this survey in past years? |
Percentage |
| 2001 |
2000 |
1999 |
1998 |
| No |
92.4 |
96.6 |
**** |
**** |
| Yes, last year |
6.4 |
2.7 |
|
|
| Yes, last 2 yrs. |
1.3 |
0.7 |
|
|
| Gender |
Percentage |
| 2001 |
2000 |
1999 |
1998 |
| Male |
36.4 |
42.6 |
40.8 |
50.3 |
| Female |
63.6 |
57.4 |
59.2 |
49.7 |
| Age |
Percentage |
| 2001 |
2000 |
1999 |
1998 |
| Under 18 |
11.1 |
12.2 |
12.7 |
8.3 |
| 18-24 |
52.7 |
49.7 |
53.7 |
41.0 |
| 25-34 |
15.0 |
15.5 |
16 |
21.2 |
| 35-49 |
15.5 |
17.0 |
12.7 |
22.6 |
| 50-65 |
5.2 |
5.3 |
4.4 |
5.7 |
| 66 or older |
0.5 |
0.2 |
0.4 |
1.1 |
| Relationship to WSU |
Percentage |
| 2001 |
2000 |
1999 |
1998 |
| Prospective Student |
22.7 |
30.2 |
21.1 |
24.8 |
| Employee |
5.3 |
4.6 |
4.6 |
31.7 |
| Undergrad Student |
43.9 |
35.5 |
40.6 |
9.1 |
| Grad Student |
8.2 |
7.4 |
9.6 |
**** |
| Alumni |
6.4 |
7.7 |
8.1 |
12.9 |
| Parent of WSU Student |
2.7 |
3.6 |
**** |
**** |
| Parent of Prospective Student |
1.1 |
2.5 |
**** |
**** |
| Other |
6.0 |
8.6 |
16.1 |
21.6 |
| None |
3.7 |
|
|
|
| Where are you located? |
Percentage |
| 2001 |
2000 |
1999 |
1998 |
| WSU |
35.5 |
26.3 |
28.2 |
33.0 |
| Greater Dayton |
28.5 |
28.6 |
26.6 |
19.8 |
| Outside Ohio Dayton |
24.4 |
26.0 |
29.6 |
19.8 |
| Other |
1.8 |
19.0 |
15.6 |
27.4 |
| Non-Ohio |
7.7 |
|
|
|
| Outisde U.S. |
2.1 |
|
|
|
| Education Level |
Percentage |
| 2001 |
2000 |
1999 |
1998 |
| No high school |
0.5 |
0.3 |
0.3 |
**** |
| Some high school |
9.4 |
10.0 |
10.8 |
5.5 |
| High school |
18.5 |
16.3 |
16.8 |
14.1 |
| Some college |
36.5 |
35.5 |
33.4 |
39.8 |
| 2-yr college |
6.9 |
7.9 |
7.0 |
2.3 |
| 4-yr college |
18.5 |
19.8 |
20.9 |
22.8 |
| Grad degree |
8.1 |
8.5 |
8.8 |
13.5 |
| Doctoral degree |
1.7 |
1.6 |
1.9 |
2.0 |
| Internet Usage |
Percentage |
| 2001 |
2000 |
1999 |
1998 |
| Daily |
88.9 |
87.5 |
81.4 |
75.4 |
| Weekly |
10.0 |
11.3 |
15.9 |
21.7 |
| Monthly |
0.6 |
0.4 |
1.5 |
2.0 |
| < 1 Month |
0.2 |
0.6 |
0.3 |
0.3 |
| Rarely |
0.4 |
0.2 |
0.9 |
0.6 |
| Type of connection
used to view the Web site (self reported) |
Percentage |
| 2001 |
2000 |
1999 |
1998 |
| 28.8 modem or less |
3.6 |
6.8 |
**** |
**** |
| 56.6 modem |
36.1 |
42.5 |
|
|
| ISDN |
3.6 |
2.6 |
|
|
| Cable Modem |
9.7 |
6.2 |
|
|
| DSL |
6.1 |
2.4 |
|
|
| T-1 or faster |
13.9 |
13.3 |
|
|
| Unknown |
27.0 |
26.3 |
|
|
| Which resolution
matches your monitor? (self reported) |
Percentage |
| 2001 |
2000 |
1999 |
1998 |
| 640x480 |
9.0 |
11.7 |
**** |
**** |
| 800x600 |
28.2 |
42.0 |
|
|
| 1024x768 |
17.0 |
17.8 |
|
|
| 1280x1024 |
5.5 |
4.7 |
|
|
| Other |
0.8 |
2.5 |
|
|
| Unknown |
39.7 |
21.4 |
|
|
| Resolutions reported
by survey |
Percentage |
| 2001 |
2000 |
1999 |
1998 |
| 640x480 |
6.9 |
|
|
|
| 800x600 |
63.6 |
|
|
|
| 1024x768 |
24.4 |
|
|
|
| 1280x1024 |
1.3 |
|
|
|
| Other |
3.8 |
|
|
|
| Do you use assistive
technology to access our site? |
Percentage |
| 2001 |
2000 |
1999 |
1998 |
| Yes |
2.3 |
2.4 |
**** |
**** |
| No |
78.2 |
80.3 |
|
|
| Don't know |
19.6 |
17.3 |
|
|
| How often do you
visit WSU site |
Percentage |
| 2001 |
2000 |
1999 |
1998 |
| First visit |
14.9 |
21.1 |
20.2 |
25.6 |
| Nearly everyday |
20.4 |
15.1 |
14.3 |
12.4 |
| 1+ per week |
34.0 |
27.8 |
25.3 |
24.5 |
| 1-3 per month |
19.1 |
22.0 |
25.0 |
30.0 |
| < 1 month |
6.4 |
8.6 |
9.0 |
3.7 |
| Rarely |
5.2 |
5.6 |
6.1 |
3.7 |
|
Reasons to Visit the WSU Site
|
2001 |
2000
|
1999 |
|
General Info about WSU
|
8% |
49%
|
51%
|
|
News about WSU
|
11% |
28%
|
36%
|
|
Calendar/Event Info
|
17% |
34%
|
34%
|
|
Educational Opportunities
|
29% |
31%
|
31%
|
| Work/Business
Related |
37% |
10% |
|
| Research |
13% |
21% |
|
| Directory
Information |
37% |
|
|
| Raider Online Express |
38% |
|
|
| Employment
Opportunities |
21% |
|
|
| Library Resources |
28% |
|
|
|
General Pages Visited
|
|
Page Name
|
% Who Visited 2001 |
% Who Visited 2000
|
% Who Visited 1999
|
|
Academics & Research
|
34% |
38%
|
38%
|
|
News & Calendars
|
23% |
30%
|
34%
|
|
Libraries & Technology
|
34% |
32%
|
30%
|
|
Current Students
|
30% |
32%
|
29%
|
|
Directory Services
|
27% |
24%
|
28%
|
|
About WSU
|
28% |
19%
|
28%
|
|
What’s New
|
|
19%
|
25%
|
|
Prospective Students
|
16% |
30%
|
25%
|
|
Visiting Campus
|
16% |
21%
|
22%
|
|
Site Search
|
16% |
18%
|
19%
|
|
Athletics
|
23% |
25%
|
19%
|
| School of Graduate Studies |
6%
|
|
|
| Community and Friends |
12%
|
10%
|
|
| Alumni |
5%
|
7%
|
|
| Raider Online Express |
46%
|
|
|
|
Colleges / Schools Visited
|
|
Page Visited
|
% Who Visited 2001
|
% Who Visited 2000
|
% Who Visited 1999
|
|
1. CECS
|
13%
|
13%
|
17%
|
|
2. COBA
|
13%
|
17%
|
15%
|
|
3. COLA
|
12%
|
14%
|
14%
|
|
4. CEHS
|
11%
|
13%
|
12%
|
|
5. COSM
|
7%
|
10%
|
9%
|
|
6. SOM
|
7%
|
8%
|
7%
|
|
7. Nursing
|
7%
|
6%
|
6%
|
|
8. SOPP
|
4%
|
5%
|
4%
|
|
Which Publications Do You / Would You Access Online?
|
|
Publication
|
% Who Checked Yes 2001 |
% Who Checked Yes 2000
|
% Who Checked Yes 1999
|
|
Community
|
20% |
24%
|
28%
|
|
Dialogue
|
17% |
23%
|
26%
|
|
Research News
|
15% |
20%
|
21%
|
|
Quick Bits
|
12% |
11%
|
18%
|
| Ease of Use |
Percentage |
| 2001 |
2000 |
1999 |
1998 |
| Excellent |
32.8 |
33.8 |
37.0 |
38.2 |
| Good |
54.4 |
53.6 |
48.0 |
52.0 |
| Average |
11.4 |
10.7 |
14.4 |
8.7 |
| Below Average |
1.1 |
1.6 |
0.6 |
1.2 |
| Poor |
0.4 |
0.2 |
|
|
| Overall Rating |
Percentage |
| 2001 |
2000 |
1999 |
1998 |
| Excellent |
30.7 |
29.4 |
30.2 |
30.1 |
| Good |
56.3 |
57.9 |
55.6 |
57.5 |
| Average |
11.5 |
10.9 |
13.9 |
11.3 |
| Below Average |
0.9 |
1.4 |
0.3 |
1.2 |
| Poor |
0.6 |
0.3 |
|
|
|
Ease of Use of Web Site x Relationship to WSU (%
of each audience)
|
| Relationship
|
Poor |
Below Avg |
Avg |
Good |
Excellent |
| Year |
'01 |
'00 |
'01 |
'00 |
'01 |
'00 |
'01 |
'00 |
'01 |
'00 |
| Pros Stu |
0 |
0 |
0 |
12 |
8
|
7 |
56
|
48 |
37
|
44 |
|
Employee
|
0 |
2 |
3
|
2 |
15
|
14 |
51
|
60 |
31
|
21 |
|
Und Stu
|
0 |
0 |
2
|
2 |
11
|
12 |
54
|
56 |
32
|
29 |
|
Grad Stu
|
1 |
1 |
0
|
1 |
15
|
14 |
58
|
59 |
26
|
23 |
|
Alumni
|
0 |
0 |
2
|
3 |
16
|
11 |
49
|
59 |
33
|
27 |
| Parent of WSU Stu |
0 |
0 |
0 |
0 |
9 |
3 |
57 |
67 |
34 |
30 |
| Parent of Pros Stu |
0 |
0 |
0 |
0 |
0 |
4 |
53 |
61 |
47 |
35 |
|
Other
|
0 |
0 |
1
|
1 |
9
|
15 |
55
|
44 |
35
|
40 |
|
Overall Rating of Web Site x Relationship to WSU
(% of each audience)
|
|
Relationship
|
Poor
|
Below Avg |
Avg
|
Good
|
Excellent
|
| Year |
'01 |
'00 |
'01 |
'00 |
'01 |
'00 |
'01 |
'00 |
'01 |
'00 |
|
Pros Stu
|
0
|
0 |
0 |
0 |
8
|
7 |
55
|
57 |
38 |
36 |
| Employee |
1 |
2 |
1 |
5 |
10 |
10 |
63 |
57 |
24 |
26 |
|
Und Stu
|
1 |
0 |
1 |
2 |
12 |
13 |
57 |
59 |
29 |
27 |
| Grad Stu |
0 |
1 |
4
|
0 |
16 |
20 |
60 |
57 |
20 |
22 |
| Alumni |
1 |
1 |
1 |
1 |
17 |
13 |
46 |
60 |
35 |
24 |
| Parent of WSU Stu |
0 |
0 |
0 |
0 |
11 |
3 |
66 |
70 |
23 |
27 |
| Parent of Pros Stu |
0 |
0 |
0 |
0 |
0 |
10 |
47 |
52 |
53 |
38 |
| Other |
0 |
0 |
0 |
1 |
14 |
11 |
50 |
56 |
36 |
32 |
**** - No data
| 2001 Timeframe |
| Oct. 26 |
Posted links on main page and all secondary pages |
| Nov. 16 |
All links to survey removed |
| 2000 Timeframe |
| Nov. 3 |
Posted links on main page and all secondary pages |
| Nov. 27 |
All links to survey removed (3 extra
days to compensate for Thanksgiving holiday) |
| 1999 Timeframe |
| Sept. 3 |
Posted link on WSU web pages: What's New, Prospective
Students, Current Students, Faculty/Staff, Alumni, Athletics |
| Sept. 24 |
All links to survey removed |
| 1998 Timeframe |
| Jan. 31 |
Posted link on WSU Web "What's New" page |
| Feb. 9 |
Posted link on Athletics and Alumni pages |
| Feb. 13 |
Posted link on remaining secondary pages |
| Feb. 23 |
All links to survey removed |
|