Wright State University Home Page WSU Web Visitor Survey

More Statistics and Comments
from the 2001 Web Visitor Survey

Comments Summary from 2001 WSU Web Visitor Survey

[ Likes | Improvements | Selected Quotes ]
[ All Comments | Statistics ]

Key: A=Alumni; E=Employee; GS=Graduate Student; NR=No Response; O/N=Other or None; PS=Prospective Student PPS=Parent of Prospective Student; US=Undergraduate Student; PCS=Parent of Current Student. "Other" includes people who belong to one or more categories, friends, etc.

What They Liked TOTAL   A E GS US PCS PS PPS O/N
Easy navigation; easy to use; user-friendly; well-organized; easy to find information
363
  17 9 25 152 10 115 4 31
Informative; has a lot of information; resourceful; helpful; useful
144
  5 6 9 57 1 55 - 11
Overall look; professional look; attractive site; visual appeal; appearance; layout
118
  9 12 15 50 5 16 - 11
ROX services
43
  - - 6 36 1 - - -
Photos; graphics
26
  - 3 1 11 - 7 - 4
Like this site better than last one
17
 
1
1
-
9
-
6
-
-
Colors; colorful
17
 
-
-
5
7
2
2
-
1
Up-to-date; updated frequently
13
 
-
-
3
9
-
1
-
-
Speed of site
10
  - 2 2 1 - 2 1 2

Also mentioned:
Directory Services; Site Search; Library information.


Suggested Improvements TOTAL   A E GS US PCS PS PPS O/N
Include more photos and graphics (of students, campus, classrooms, activities, surrounding area); change photos more frequently
52
  - 1 6 25 2 16 - 2
Proivde more student services (24-hr access, online registration and payment)
42
  1 - 2 36 1 - - 2
Don't like design; liked last design better
29
  2 2 5 20 - - - -
More categorized; more organized; difficult to find things, esp. less common items
28
  1 - 2 17 2 6 - -
Campus events calendar or source for info/events; student life activities; announcements page
13
  - 1 1 10 - - - 1
Too busy or cluttered
12
  2 2 - 7 1 - - -
Better search function; phrase search
12
  - 1 3 6 1 - - 1
More/better athletic information; update athletic info more frequently
12
  1 1 - 7 - 1 1 1

Also mentioned:
Better directory services; add a link to Webmail; make it faster; update more frequently; make it more interactive; add more information on majors/minors, programs & courses; create chat room or message board for current students to talk with prospective students or with admissions representatives.

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Selected Quotes

Parents of Prospective Students

    "Gives all info needed."

Prospective Students

    "It is has alot of information...for example I am a future student and I have found out everything I need to know about the major I have planned to go into!!"

    "EVERYTHING!!!!! I love this site and visit it daily! It gives me all the answers to my questions. I CAN'T wait to go to WSU!!! GO RAIDERS!!!!!"

    "It gets my attention."

    "This web site directs me 'Wright' where I need to go!"

    "I think it's one of the easiest Web sites that I've ever used."

    "I have had difficulty finding schools with a quality English department, especially at the masters level. This school has a lot to offer in this field. When I wrote the director of the English department, he e-mailed me so quickly! I appreciate having the web get me fast results!!!"

    "You are very friendly and helpful. I think I would like this campus and the people here."

    "It is very organized and it is simple to find the information you are looking for, unlike many other college web sites ... I was very impressed and I was able to find lots of information that helped me to make the decision to apply to WSU."

    "The site is great and easy to use. I actually found everything that i wanted to know fast unlike some other schools i looked at ... keep it ... it's cool."

Parent of Current Student

    "I like everything about this web site, it is so easy to get connected to whatever you are looking for."

Current Students

    "I think this website is very easy to use. Everything is arranged in a way that makes it easy for people to access the information they want to use."

    "It looks good and it's easy to use. Overall, very informative."

    "Stop changing the home page."

    "I like the new format. It's about time you changed it. It was the other way for a really really long time."

    "I love being able to reserve library books from home, access course reserves, check my e-mail, and look up the current course offerings."

    "Great website :)"

    "COOL!!"

    "It is very attractive for potential students and contains alot of information."

    "I attended University of Dayton for my freshman year, and comparing their web site to WSU's is like comparing stone to water. WSU's site provides a lot of good information on the school at large, and the sub-sites (i.e. the COLA site and the Dept. of English site)only improve the information. (UD on the other hand is very hard to navigate)."

    "Overall, WSU has one of the best websites of colleges that I've seen."

    "All the information a student needs is right here at their finger tips. Don't have to search all over to find what you need. ROX is wonderful!"

    "Very easy to find what I am looking for and very handy for many different applications from checking my grades to finding lecture notes."

    "The colors and pictures...shows other people what we have by them being able to see it (it helped me choose WSU!)"

    "It creates a fabulous profile of the WSU Community...very informative."

    "Update it more often. Maybe you need to hire some additional people to change pictures and other often-updatable things on the site more often. For instance, the Honors page needs some new pictures. (Come to the dorm and take pictures of us!)"

    "Simply cool!!"

    "I don't like it and neither does anybody else. Seriously, you should change the site back to the way it was."

    "Prior to becoming a WSU student, I found the site invaluable in learning about the campus and housing opportunities."

    "Make it look like it did previous to this new layout. That layout was the best."

Employees

    [Dislike] "The different colleges on campus have completely different site designs (some of them are not very good). It makes it hard to navigate the University website as a whole."

    "Nice clean design, alot of great information I really use this site alot and appreciate the high quality."

Graduate Students

    "Seems easy. I am not a good computer user yet. So simple is good."

Alumni

    "I attended WSU in 1967 ... wanted to take a virtual tour."

    "When my wife and I attended WSU there were approximately five buildings on campus. We are proud of how the campus has grown and to share with others that we are WSU alumni. This website is a gift for alumni to enjoy as well as those who are either currently students or considering being a student."

    "It seems like whenever the site is re-arranged, it's improved. Many times websites are changed, and it's impossible to follow the desired links; that's not the case with yours---if anything, it's easier to navigate."

Other

    "I am a retiree auditing a course (organic chemistry) and making rather heavy use of the library for literature research. ... Bravo! Keep up the good work.

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