General Information

Section 1 - Student Services
General Student Services
Academic Student Services
Lake Campus Student Services

Section 2 - Getting Involved

Section 3 - Policies & Procedures
General Policies & Procedures
Students Orgs Policies & Procedures

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Computer and Telecommunication Services (CaTS)

General Information

CaTS provides service and support for university telephones, campus networking, Internet access, and administrative and student computing resources. WSU students are encouraged to use these resources to enhance their learning experience. CaTS maintains computer labs (most open 24 hours) with computers networked to laser printers, and numerous software applications to complement students’ classroom activities. The computers in these labs not only provide desktop applications, but also provide access to larger computing platforms, such as the University Libraries’ databases and other Internet resources. WSU has a strong commitment to provide accessibility to all of its students. In support of this commitment, a variety of adaptive technologies are available to provide computer access to students with physical disabilities.

All faculty, staff, and students should obtain a CaTS CAMPUS account. The CAMPUS account provides students with the account name and password necessary to access the Internet, e-mail, and other computing resources. A CAMPUS account is also required to login to CaTS lab machines and to access personal and class disk space on the network file servers. Student accounts remain active only as long as they are enrolled in classes. However, upon graduation, a student’s CAMPUS account will be converted to alumni status, thereby giving the student continued access to the WINGS system and Wright State email. Account owners are responsible for any improper or illegal activity that occurs on their accounts. These activities include, but are not limited to, harassment of others through electronic communication and use of university resources for business purposes. Therefore, account owners should not share their password with anyone for any reason. Misuse of resources can result in the loss of account privileges and charges filed with the appropriate university offices. CAMPUS accounts can be picked up at the Help Desk in 025 Library Annex. The CaTS Help Desk is the single point of contact for university computing questions, problems, and requests. Analysts are available to help seven days a week. Problems not resolved on the phone are logged into a tracking system and dispatched to the appropriate support groups for resolution. When contacting the Help Desk, if you receive the queue message indicating all analysts are busy, please stay on-line! A message is sent to the analysts letting them know you are waiting.

WINGS - Wright Information, News and Group Services (http://wings.wright.edu)

WINGS is the University Portal. It consists of web pages that act as a starting point for using the Web or web-based services such as WINGS Express, e-mail, calendars, message boards, channels, and chat. Just log on with your CAMPUS username and password at http://wings.wright.edu and your e-mail that resides on the University mail server will be at your fingertips.

WINGS Express

WINGS Express is your self-service site for many University services such as fee payment, registration, financial aid, etc. To access WINGS Express you will need a University ID (UID) and PIN. The UID is different from your CAMPUS account. Once logged into WINGS, click the WINGS Express icon in the upper-right corner.

What EVERY Wright State University Student Should Know

http://www.wright.edu/wrc/everystudent.pdf

WINGS Resource Center (WRC) (http://www.wright.edu/wrc)

Looking for help accessing your information in WINGS? Turn to the WINGS Resource Center - designed to help you more easily navigate WINGS. In this central location you will find training videos, documentation, information about training, FAQs, and more.

Need More Information?

For more information, contact the CaTS Help Desk at (937) 775-4827, or send email to helpdesk@wright.edu. Check out the CaTS website at http://www.wright.edu/cats/.