Student Health Services

Frequently Asked Questions

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General Frequently Asked Questions

  • What does Prescription Authority mean?

    Prescriptive Authority means that in Ohio, Nurse Practitioners are able to prescribe most medications to their clients. All Nurse Practitioners who prescribe medications work collaboratively with physician partners.

Wright State Student Health Insurance Frequently Asked Questions

  • I have a specific question about coverage. Who should I contact?

    You should contact Student Health Services staff member Robert Fox at (937) 775-2331, or United Health Care Student Resources at (866) 782-4768.

  • Can I cancel the Student Insurance Plan coverage once it is in place?

    Prior to the first day of classes for the semester of coverage you may cancel coverage with a full refund of the premium. Visit Wings Express, click on the Student and Financial Aid tab, click on Registration & Records, click on Required Acknowledgment. Select the term and submit your change.

    A student may accept or decline the student health insurance in their WINGS Express account up until the 100% refund cut off date. Please check this website for the deadline to decline for each semester.

    Students who leave school after the beginning of classes will have continuous coverage after 31 days of actively attending classes to the end of the period for which the premium was paid.

    If you enter the armed forces of any country during a period of coverage, you will receive a refund of your unearned prorata premium if you request the refund in writing.

    After the published deadline to decline the Student Insurance Plan each semester, all premiums are NON-REFUNDABLE.

  • Can I request exemption from participation in the Student Insurance Plan because I have other health insurance coverage?

    Yes. If you are a student, other than an international student or a student not living in campus housing, you can choose not to purchase Student Insurance Plan coverage whether or not you have other health insurance coverage.

    Students living in campus housing are required to purchase the WSU Student Insurance Plan coverage or confirm existence of an equivalent coverage for themselves.

    International students will be granted an exemption only if they have U.S.-based insurance coverage through the employer of a spouse or parent. This waiver must be obtained from the University Center for International Education office, 190E Student Union.

  • Am I required to use Student Health Services to receive benefits under the Student Insurance Plan?

    The student should use the services of Student Health Services first where treatment will be administered or a referral issued.

    Please refer to the policy brochure and review the referral requirement procedure.

  • How will healthcare providers know my insurance?

    After creating a username and password at, you can print a card that you should carry and provide at the time of service.

  • Is there a maximum benefit payable under the Student Insurance Plan?

    Benefits are paid on a Scheduled Benefit basis with no overall maximum dollar limit.

  • What benefits does the Student Insurance Plan pay if I or my insured dependent(s) have other insurance?

    The Student Insurance Plan and other insurance companies will work together to coordinate benefits.  The sum of Student Insurance Plan benefits and benefits of other primary plan(s) will not exceed the Usual and Customary cost of the medical service.

    Please refer to United Health Care at (866) 782-4768 for further details.

  • Can I receive benefits for treatment provided by any doctor or hospital?

    All preventative care services must be provided by a Preferred Provider.

  • Are there medical expenses for which the Student Insurance Plan does not pay benefits?

    Yes. The Plan brochure lists those items for which no Student Insurance Plan benefits are payable.  Please familiarize yourself with the exclusions and limitations of the Plan. 

  • What are the Student Insurance Plan benefits?

    Benefits are detailed in the Student Insurance Plan brochure.

  • When does my coverage or coverage for my dependent(s) begin?

    Coverage is effective on the Start Date of the semester when enrollment and payment of the Insurance Fee are completed by the Enrollment Deadline for that semester. Enrollment Deadline Dates and Start Dates are listed in the Student Insurance Plan brochure.

  • How am I charged for the premium for Student Insurance Plan coverage?

    The semester premium for Student Insurance Plan coverage on a student only basis is assessed along with other fees billed to you. The charge is identified on your Billing Statement as "Student Health Insurance".

  • Can I enroll my dependents for coverage under the Student Insurance Plan?

    Yes. You may enroll your dependents including a spouse, a child or children, and a qualified domestic partner by contacting the Student Health Services staff in 051 Student Union and paying the additional premium due for the dependent(s).

    You may not insure your dependents unless you are also insured.

  • How do I enroll for Student Insurance Plan coverage?

    If you are a student enrolled for six or more credit hours, you are automatically enrolled for student only coverage for the semester of registration unless you request not to be enrolled during the registration process. If you do not enroll for coverage at the time you register for classes, you may enroll through Wings Express.  Use the Required Acknowledgment link to enroll until the enrollment deadline. 

  • Am I eligible for Student Insurance Plan coverage?

    You are eligible for the Student Insurance Plan coverage if you are an undergraduate or graduate student registered for six or more semester credit hours, a student who participates in a cooperative education or other WSU-sponsored internship program.

  • What is the Wright State University Student Accident and Sickness Insurance Plan?

    The Student Accident and Sickness Insurance Plan (the Student Insurance Plan) provides benefits worldwide for covered health care expenses, a limited accidental death and dismemberment benefit, benefits for medical evacuation of an ill or injured patient to the nearest suitable hospital or the insured's home country for care, and benefits for return of an insured's body to the insured's home country when death occurs outside his/her home country.


Ebola, also known as Ebola virus disease, is a rare and deadly disease caused by infection by one of the Ebola virus strains (Zaire, Sudan, Bundibugyo, or Tai Forest virus).

The CDC has issued warnings to avoid nonessential travel to Guinea, Liberia, and Sierra Leone because of the worsening public health situation in those countries. Moreover, enhanced precautions are recommended for travel to Nigeria and the Democratic Republic of the Congo.

The CDC recommends travelers returning from areas with Ebola cases monitor their health for 21 days. Those traveling to or from the region should check their temperature once daily and report any symptoms, including fever, headache, joint/muscle aches, weakness, diarrhea, vomiting, stomach pain, or lack of appetite.

In the event of onset of a fever of 100 degrees or higher, or any of the symptoms listed above, DO NOT REPORT TO WORK OR SCHOOL. Call your physician or Wright State Student Health Services.

  • Who do I contact if I have additional questions or concerns?

    Students who have concerns about their health should contact Student Health Services at (937) 775-2552. Faculty and staff should contact their primary care provider. 

  • What do I do if I think I have been exposed to the Ebola virus?

    If you have any concerns about your risk for exposure, consult with a health care provider promptly. Monitor your health for symptoms. Symptoms may appear anywhere from two to 21 days after exposure to Ebola virus, though eight to 10 days is most common.

    If you become ill with fever or flu-like symptoms, consult a health care provider immediately to discuss your symptoms, recent travel, and potential exposures and make arrangements to get timely care for your illness.

    Please remember: Ebola is rare. There are many more common infections that cause flu-like symptoms. No matter what the cause of your symptoms, prompt medical care is important for your health and the health of others.

  • What are the recommended travel restrictions?

    Wright State is not allowing any university-sponsored travel to the affected regions. The university urges all Wright State community members to avoid travel to the affected areas.

    The CDC has issued its highest level of travel warning against any nonessential travel to the affected areas in order to facilitate control of the outbreak and prevent continued spread in two ways: to protect U.S. residents who may be planning travel and to enable the affected countries and public health officials to respond most effectively to contain this outbreak.

  • Have Wright State faculty, staff, or students traveled to campus from West African countries affected by the Ebola outbreak?

    There is currently no Wright State-sponsored travel to the impacted West African countries (Sierra Leone, Nigeria, Liberia, and Guinea).

    There are a small number of Wright State students who are from West African countries. As they have been on campus for much longer than the maximum incubation period and have exhibited no signs of carrying the virus. There is no chance of exposure from these individuals.

  • What protective measures is the university taking to safeguard the health of the Wright State community?

    Wright State Student Health Services is well versed in caring for international students and travelers and uses CDC-recommended protocols for screening, evaluation, isolation, and protective procedures.

    Wright State health officials are emphasizing that Ebola is not shared through casual contact between roommates or colleagues and there is very low risk for spread of the virus in the U.S.

  • What parts of the world are affected?

    Ebola has been diagnosed in the West African countries of Liberia, Guinea, Nigeria and Sierra Leone since March 2014. The World Health Organization has declared the outbreak an international public health emergency and has launched an international campaign to bring the outbreak under control.

    The CDC has emphasized that the outbreak poses "little risk" to the general U.S. population, and health officials "are confident we would not have a spread of Ebola even if we were to have a case here."

  • How is Ebola transmitted?

    Ebola cannot be transmitted through food, water, or air. In order for the virus to be transmitted, an individual must come into direct contact with the blood or bodily fluids of a person experiencing symptoms or be exposed to needles, medical equipment or other objects contaminated with infected secretions.

  • What is the risk of exposure to the Ebola virus at Wright State?

    There has been one reported case in the U.S., which appears to have been contained in a hospital in Dallas, Texas, according to the CDC. The CDC is not concerned about the potential transmission of the virus on the airplane(s) this person used to return to the United States. The risk of being exposed at Wright State, in Dayton, or anywhere in the U.S. is very low.