Q: Wow! What’s a good way to get started with WINGS and its services?

• The Tutorial channel in the About WINGS tab has some excellent basic explanations of the various features and functionality found in the Portal.
• The Help in WINGS is very well written. You can find a lot of good, quick and to the point information behind any Help link, typically found in the upper right-hand corner of most WINGS windows.
• This FAQ document should also be a helpful resource since it contains a number of good “tips and techniques” from those that have been using WINGS for a while.
• CaTS provides training on WINGS and specific services such as Calendar and E-Mail. Check the WINGS Training channel on the WSU Services tab for a schedule.

Q: Why does a “Browser Unsupported” screen display when I try to access WINGS. What are the browser requirements?

A: Go to http://www.wright.edu/portal/supportedbrowsers.html for the latest list of supported browsers.

Q: I'm having trouble staying connected to WINGS using my internet service. What do I need to do?

A:If you use Yahoo/SBC Globalnet, or MSN DSL as your ISP (Internet Service Provider), the branded web browser these companies provide to you have had some problems in the past accessing WINGS, or staying connected to WINGS for more than a few seconds. Please try using a different web browser such as the Internet Explorer built-in to the system (START button, "Programs" or "All Programs", then Internet Explorer), or Netscape, or Firefox, and it should work fine.

Q: WINGS doesn’t appear to be using SSL (secure socket layer). Is this a security hole?

A: SSL is in effect, but runs in the background. It is invoked when needed, such as during login to WINGS or when sensitive information is being passed.

Q: My browser asks if I want to save my username and password when I logon to WINGS. Is this OK?

A: NO! Never save your CAMPUS username/password in the browser or any other automated logon software. This potentially permits anyone to logon to that PC with your credentials, allowing them to assume your identity and access to university services and content, including email. This is a clear violation of university policy. You are always responsible for all activity conducted under your username.