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PROCESS

PROGRAMS

SERVICES

RESOURCE LINKS

LEADERSHIP BOOKS

FORMS - (Performance Appraisal Forms)

 

The Performance Management Process


Performance Management (PM) is an ongoing process of communication between a supervisor and an employee, focused on performance measurement and behavior, based on agreed-upon expectations.  The PM process includes semi-formal and formal discussions throughout a set time period (e.g., a one-year period).  The PM process typically culminates in a supervisor completing a formal Performance Appraisal (PA) focusing on a set time period.  The formal PA should concentrate on a list of core competencies with specific focal points listed in conjunction with the completion of previously agreed-upon expectations.  The formal PA is also an opportunity to look forward and set new expectations for the next time period to be reviewed.

Each staff member should be given the opportunity to communicate their input on each core competency as well as all propsed new expectations, either prior to or during the discussion phase of the formal PA (when the PA form is still a modifiable document). Input from the staff member being evaluated should be taken into account before completing and signing the final PA form that will be submitted to Human Resources.

 

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PROGRAMS:

Setting Performance Expectations: Providing Direction & Influence

Tailored for anyone in a supervisory/leadership role at WSU with staff reporting to them, this interactive seminar, included in our four-part Cornerstones of Effective Leadership series, examines the intergral first phase of the ongoing Performance Management process and will look at: 

  • the major outcomes you expect
  • the specific criteria that needs to be met
  • how each person's responsibilities tie to major outcomes
  • the importance of explaining 'why' instead of just telling
  • the link between seeking input and gaining commitment
  • the impact of communicating clearly and honestly
  • establishing priorities
  • clarifying job responsibilities
  • correcting misunderstandings about what's expected
  • why staying on 'message' - with consistency - is essential
  • listing your expectations
  • effective delegation

 

Upcoming Schedule: 
Next class:

TBA - 2014

 

 

 

The 'Art' of Coaching

This seminar, within the Performance Management suite of our four-part Cornerstones of Effective Leadership series, is tailored for anyone at WSU in a supervisory/leadership role with staff reporting to them. This interactive program looks at:

  • the finesse necessary to effectively coach
  • proven coaching techniques
  • a coaching 'process'
  • the opportunity to 'test' coaching skills while receiving immediate feedback  

 

Upcoming Schedule: 
Next class:

TBA - 2014

 

 

 

Providing Effective/Constructive Feedback

This seminar within the Performance Management suite of programs, under the four-part Cornerstones of Effective Leadership series, looks at:

  • Why feedback is important
  • The importance of assessing yourself
  • Ensuring the feedback is constructive
  • How to use effective communication techniques
  • How to provide oral and written feedback
  • The importance of developing a personal action plan
  • Characteristics of quality feedback
  • The process of making observations and giving feedback

 

Upcoming Schedule: 
Next class:

TBA - 2014

 

 

 

The Performance Appraisal: An Obligation

This seminar, within the Performance Management suite of programs, under the four-part Cornerstones of Effective Leadership series, is tailored for anyone in a supervisory/leadership role at WSU with staff reporting to them. If you're an evaluator, this seminar should not be missed. The will look at Performance Management as an ongoing process with a focus on: 

  • How to effectively plan and conduct a formal performance appraisal
  • Defining Performance Management (PM)
  • PM as an on-going process
  • The importance of documentation
  • The ‘benefits’ of a performance appraisal
  • How you’re being perceived
  • Key ‘ingredients’ in the process
  • Why focusing on core competencies is vital
  • The importance of effective communication
  • ‘Seven solutions’ to a successful performance appraisal

 

Upcoming Schedule: 
Next class:

TBA - 2014

 

 

 

"So, Things Aren't Going So Well?"

(Performance Issues/Improvement - facilitated by HR)

This program from Human Resources (facilitated by Emily Hamman and Latricia Milhouse from HR's Employee and Labor Relations Department) looks at:

  • Supervisory support for performance management
      • Review employee and labor relations, identify problematic employee behavior, outline effective coaching, and documentation of the process.
  • Performance improvement plans
      • Discuss what a performance plan is, when to use one, what it should include and how to get started on one.
  • Types and levels of disciplinary action
      • Summary of the disciplinary actions for bargaining unit employees, classified civil service staff, and unclassified employees. Overview of dispute resolution procedure and appeal rights.
      

Upcoming Schedule: 
Next class:

TBA

 

 

 

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SERVICES:

One-on-one executive coaching is available upon request. If interested, please contact 937-775-4705.

 

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RESOURCE LINKS:

Mind Tools

Leadership Framework Self-Assessment Tool

The 5 Tools of Leadership Excellence

Leadership Development Toolkit and Templates

Discovery Learning Leadership Artcles

Leadership Advise

7 Steps to Truly Effective Leadership Style

7 Traits of Highly Effective Leaders

Effective Leadership

Become a Better Leader

Effecitve Leader Articles

Leadership Communication Skills

What Makes an Effective Leader

Good Leader Traits

Leadership Lessons from a Homeless Man

Good or Bad Leadership

Team Building Skills

Unlocking Expectional Results from Leadership Teams

Characteristics of an Effective Leader

Ted Talks

Effective Leadership

How to be an Effective Leader

Becoming an Exceptional Leader

Am I a Manager or a Leader Why Should I Care

Transitions Great Leaders Make that Average Leaders Don't

5 Leadership Qualities Great Excutives Must Have

Leadership in Troubled Times

Leadership Quotes

6 Tips for Making Better Decisions

Making Leadership Decisions

LeadershipTools

25 free leadership resources

Leadership self assessment tool

Leadership Basics

Mary Barras Leadership Legacy

Character and Values

Jim Collins Articles on Leadership

Leadership Articles

6 leadership styles and when you should use them

Improve Leadership Quality

The 4 essentials tools for leadership coaching

Leadership Framework Self-Assessment Tool

What makes a good leader

Short Essay on leadership

Leadership Strategy

Leadership Capabilities

Developing Critical Thinking in Today's Leaders

Effective Leadership Development

Leadership Whitepaper Psychometrics

Innovation in Leadership Development

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LEADERSHIP BOOKS:

You Already Know What It Takes to Be Great: Here's What's Holding You Back

Alan Fine with Rebecca R.Merrill

http://www.leadershipnow.com/leadershop/9781591843559.html

 

servetoleadServe to Lead: Your Transformational 21st Century Leadership System

James M Strock

http://www.leadershipnow.com/leadershop/9780984077403.html

 

outsideLeading Outside the Lines: How to Mobilize the Informal Organization, Energize Your Team, and Get Better Results

Jon R. Katzenbach and Zia Khan

http://www.leadershipnow.com/leadershop/9780470589021.html

 

pullThe Power of Pull: How Small Moves, Smartly Made, Can Set Big Things in Motion

John Hagel III, John Seely Brown and Lang Davison

http://www.leadershipnow.com/leadershop/9780465019359.html

 

drivenDriven to Lead: Good, Bad, and Misguided Leadership

Paul R. Lawrence

http://www.leadershipnow.com/leadershop/9780470623848.htm

 

Consider: Harnessing the Power of Reflective Thinking In Your Organization

Daniel Patrick Forrester

http://www.leadershipnow.com/leadershop/9780230106079.html

 

From Values to Action: The Four Principles of Values-Based Leadership

Harry M. Kraemer

http://www.leadershipnow.com/leadershop/9780470881255.htm

 

jimGreat by Choice: Uncertainty, Chaos, and Luck—Why Some Thrive Despite Them All

Jim Collins and Morten Hansen

http://www.leadershipnow.com/leadershop/9780062120991.htm

 

richGood Strategy Bad Strategy: The Difference and Why It Matters

Richard Rumelt

http://www.leadershipnow.com/leadershop/9780307886231.htm

 

madWillful Blindness: Why We Ignore the Obvious at Our Peril

Margaret Heffernan

http://www.leadershipnow.com/leadershop/9780802719980.htm

 

danThinking, Fast and Slow

Daniel Kahneman

http://www.leadershipnow.com/leadershop/9780374275631.html

 

betTake the Lead: Motivate, Inspire, and Bring Out the Best in Yourself and Everyone Around You

Betsy Myers

http://www.leadershipnow.com/leadershop/9781439160671.html

 

willPractically Radical: Not-So-Crazy Ways to Transform Your Company, Shake Up Your Industry, and Challenge Yourself

William C. Taylor

http://www.leadershipnow.com/leadershop/9780061734618.html

 

JustBetter Under Pressure: How Great Leaders Bring Out the Best in Themselves and Others

Justin Menkes

http://www.leadershipnow.com/leadershop/9781422138700.html

 

steveWhat to Ask the Person in the Mirror: Critical Questions for Becoming a More Effective Leader and Reaching Your Potential

Robert Steven Kaplan

http://www.leadershipnow.com/leadershop/9781422170014.html

maxThe Strategy Book

Max Mckeown

http://www.leadershipnow.com/leadershop/9780273757092.html

 

garyWhat Matters Now: How to Win in a World of Relentless Change, Ferocious Competition, and Unstoppable Innovation

Gary Hamel

http://www.leadershipnow.com/leadershop/9781118120828.html

 

charlesThe Power of Habit: Why We Do What We Do in Life and Business

Charles Duhigg

http://www.leadershipnow.com/leadershop/9781400069286.html

 

patThe Advantage: Why Organizational Health Trumps Everything Else In Business

Patrick Lencion

http://www.leadershipnow.com/leadershop/9780470941522.html

 

graybThe Twelve Absolutes of Leadership

Gary Burnison

http://www.leadershipnow.com/leadershop/9780071787123.html

 

barbThe End of Leadership

Barbara Kellerman

http://www.leadershipnow.com/leadershop/9780062069160.html

 

frankYes to the Mess: Surprising Leadership Lessons from Jazz

Frank J. Barrett

http://www.leadershipnow.com/leadershop/9781422161104.html

 

drewResilience: Why Things Bounce Back

Andrew Zolli and Ann Marie Healy

http://www.leadershipnow.com/leadershop/9781451683806.html

 

susanQuiet: The Power of Introverts in a World That Can't Stop Talking

Susan Cain

http://www.leadershipnow.com/leadershop/9780307352149.html

 

davidTurn the Ship Around! A True Story of Building Leaders by Breaking the Rules

David Marquet

http://www.leadershipnow.com/leadershop/9781608323746.html

 

stevenLeadership and the Art of Struggle: How Great Leaders Grow Through Challenge and Adversity

Steven Snyder

http://www.leadershipnow.com/leadershop/9781609946449.html

 

The Business of Belief: How the World's Best Marketers, Designers, Salespeople, Coaches, Fundraisers, Educators, Entrepreneurs and Other Leaders Get Us to Believe

Tom Asacker

http://www.leadershipnow.com/leadershop/9781483922973.html

 

philEleven Rings: The Soul of Success

Phil Jackson and Hugh Delehanty

http://www.leadershipnow.com/leadershop/9781594205118.html

 

TODDDie Empty: Unleash Your Best Work Every Day

Todd Henry

http://www.leadershipnow.com/leadershop/9781591845898.html

 

JoeThe Good Struggle: Responsible Leadership in an Unforgiving World

Joseph L. Badaracco Jr.

http://www.leadershipnow.com/leadershop/9781422191644.html

 

mikeHacking Leadership: The 11 Gaps Every Business Needs to Close and the Secrets to Closing Them Quickly

Mike Myatt

http://www.leadershipnow.com/leadershop/9781118817414.html

 

davidbThe Myths of Creativity: The Truth About How Innovative Companies and People Generate Great Ideas

David Burkus

http://www.leadershipnow.com/leadershop/9781118611142.html

 

NassAntifragile: Things That Gain from Disorder

Nassim Nicholas Taleb

http://www.leadershipnow.com/leadershop/9781400067824.html

 

bobIcons and Idiots: Straight Talk on Leadership

Bob Lutz

http://www.leadershipnow.com/leadershop/9781400067824.html

 

adamGive and Take: A Revolutionary Approach to Success

Adam M. Grant

http://www.leadershipnow.com/leadershop/9780670026555.html

 

 

 

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