If you are not a student at Wright State University, please visit the Napster web site at http://www.napster.com.


Eligibility: Napster on Campus is currently available to students attending Wright State University. WSU faculty and staff are also eligible for special pricing on Napster subscriptions.


Technical Support: For help with Napster-related technical issues, the Napster Help Desk will be available during Fall quarter 2004. See Requirements


Student Support: For help with non-Napster-related issues, i.e. computer support and Internet connection setup, contact the CaTS Help Desk:

CaTS Help Desk

025 Library Annex

937-775-4827

helpdesk@wright.edu




Helpful Tips

How do I redeem my promo code?

New to Napster?
1. Install the free Napster software by clicking on the Download Now button provided to you when you received your promo code. If you didn't install the software when you got the promo code, that's ok, simply click on the "Sign up Now" link in WINGS; both your promo code and the Download Now button will be displayed for you.

2. Follow instructions to register and enter promo code in the Napster Card Number or Promo Code field.

3. Sign-in to Napster per the instructions.

Already have Napster?
If you have already downloaded Napster and/or you are already a Napster member, but have never registered for the Napster University Subscription service, your promo code will not be redeemable without creating a new account.  You can do this by following these easy steps:

1. If you do not have Napster installed on your computer, please follow the instructions as though you are New to Napster.

2. If Napster is already installed, click HERE to begin your registration.

3. Please follow the instructions to register and enter your promo code in the Napster Card Number or Promo Code field *.

4. Sign-in to Napster using your newly created account per the instructions.

*Please note that you will NOT be able to use the same e-mail address for both accounts. If you need to change the e-mail address, simply sign in with your original username, click on the My Account menu on the Napster client and select Member Information. Click on the Edit button at the top and change your email address.



How do I know it worked?
You can verify your account status by Clicking on "My Account" on the top menu bar and selecting "Account Status".



When I sign in to Napster, I get an error saying,
"We couldn't retrieve some of your account information. Please sign in again."
Signing in again does not work. What should I do?

Make sure the proxy server is not enabled in Internet Explorer when you are using Napster. If this does not resolve the problem, contact Napster.



I registered and installed Napster, however, I can't download songs or listen to songs longer than the standard 30 second clips.
There may be a problem with your registration. Contact Napster for assistance.



When I run Napster and click on the Help Button nothing happens.
What's up with that?

If you have problems viewing some of the pages in Napster, it may be the result of your pop-up blocker or ad blocker software, and possibly browser security settings. Some Napster pages, like Help, appear in pop-ups.


Contact Us

Media Inquiries

napster.com


© 2006 Wright State University updated 2005.8.13 Computing & Telecom Services