Operations Management

Major/Minor

[ Suggested Curriculum (PDF*) ]

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Operations management is the discipline that plans and coordinates the production and delivery of products and services to customers all over the world. Some of the many activities include: customer service, transportation, purchasing, manufacturing, plant management, warehousing, materials handling, strategic planning, inventory control, and forecasting.

• Once considered an important, behind-the-scenes activity, operations management is now recognized as a strategic tool for creating customer value and loyalty. Companies like Wal-Mart, Coca-Cola, and Nike attribute a great deal of their success to the efficient management of their global supply chains.
  
• The operations management curriculum covers the breadth of knowledge required for certification by the American Production and Inventory Control Society (APICS).

Fast Facts:

Average starting salary of professionals with a bachelor's degree in a business-related field: Accounting $36,919; Business Administration/Management $35,991; Economics/Finance $37,502; MIS $43,657; Marketing $33,141. (Source: Salary Survey Summer 2000 The National Association of Colleges and Employers)