(937) 775-4827



Atomic Learning Online Training
(authentication required)

Tips and Tricks for Your Email and Calendar

Welcome! This page will feature tips and tricks to help you get the most out of your WSU email and calendar. If you have questions about any of these items, please contact the CaTS Help Desk.

Important Note: Terms Used on This Page

  • The term Office 365 simply refers to the Office 365 service as a whole, which encompasses the Microsoft Live@edu suite of applications. This includes your WSU email, calendar, contacts, SkyDrive, and Office Web Apps. The "Office 365" name was chosen so that clients could differentiate between the old email/calendar system and the new Live@edu email/calendar system. Keep in mind that you don't use "Office 365" to access your email, calendar, etc. You use applications such as "Outlook Web App" (the email you access through WINGS), Microsoft Outlook 2010, Microsoft Outlook 2011, or a mobile device to access the services available under the Office 365 (Live@edu) suite.
  • Cloud Computing or in the cloud - All of your email, calendar, and contact information is stored in the cloud. This basically means that instead of your information being stored on your local computer or your network (H: and K:) drives on campus, it is stored on a Microsoft server off campus. For more information about cloud computing, see the "cloud computing" article on
  • The term Outlook Web App (OWA) (commonly referred to as WINGS Email at WSU) refers to the web version of your email, calendar, and contacts, which is accessible from the Email/Calendar icon in WINGS or by logging in to
  • Microsoft Outlook 2010 (for Windows) and Microsoft Outlook 2011 (for Macintosh) - These are email clients (programs) installed on your local computer that give you the full functionality for your account, and allow you to manage your email, calendar, and contacts without using a web browser. With these programs, your mail, calendar, and contacts are stored on a Microsoft Exchange server, which allows you to sync your information between your desktop client, mobile device, and Outlook Web App. CaTS highly recommends these email clients. To learn more about Outlook 2010, including setup instructions, see the Setting Up Microsoft Outlook 2010 webpage. For Outlook 2011, see Setting Up Microsoft Outlook 2011.
  • Mac Mail and Thunderbird - These are also email clients that are installed on your local computer, but they only give you access to your email. They do not provide the full functionality that Outlook 2010 and 2011 have.

Important Note: Your Campus Password vs. Your Office 365 Password

Your campus password is used along with your "w" username to log in to computers on campus, along with the WINGS portal. Office 365 has its own username and password that is different than your "w" username, and is used to access Office 365 through a phone, email client, or Your username is your current WSU email address (i.e. for faculty/staff and for students). If you haven't used Office 365 yet, your password has already been set for you automatically, but you will need to change it. To learn more about the Office 365 password, see the Office 365 Password Information webpage.

Recent Updates