Welcome! This page will feature tips and tricks to help you get the most out of your WSU email and calendar. If you have questions about any of these items, please contact the CaTS Help Desk.
Important Note: Terms Used on This Page
- The term Office 365 simply refers to the Office 365 service as a whole, which encompasses the Microsoft Live@edu suite of applications. This includes your WSU email, calendar, contacts, SkyDrive, and Office Web Apps. The "Office 365" name was chosen so that clients could differentiate between the old email/calendar system and the new Live@edu email/calendar system. Keep in mind that you don't use "Office 365" to access your email, calendar, etc. You use applications such as "Outlook Web App" (the email you access through WINGS), Microsoft Outlook 2010, Microsoft Outlook 2011, or a mobile device to access the services available under the Office 365 (Live@edu) suite.
- Cloud Computing or in the cloud - All of your email, calendar, and contact information is stored in the cloud. This basically means that instead of your information being stored on your local computer or your network (H: and K:) drives on campus, it is stored on a Microsoft server off campus. For more information about cloud computing, see the "cloud computing" article on Webopedia.com.
- The term Outlook Web App (OWA) (commonly referred to as WINGS Email at WSU) refers to the web version of your email, calendar, and contacts, which is accessible from the Email/Calendar icon in WINGS or by logging in to outlook.com/wright.edu.
- Microsoft Outlook 2010 (for Windows) and Microsoft Outlook 2011 (for Macintosh) - These are email clients (programs) installed on your local computer that give you the full functionality for your account, and allow you to manage your email, calendar, and contacts without using a web browser. With these programs, your mail, calendar, and contacts are stored on a Microsoft Exchange server, which allows you to sync your information between your desktop client, mobile device, and Outlook Web App. CaTS highly recommends these email clients. To learn more about Outlook 2010, including setup instructions, see the Setting Up Microsoft Outlook 2010 webpage. For Outlook 2011, see Setting Up Microsoft Outlook 2011.
- Mac Mail and Thunderbird - These are also email clients that are installed on your local computer, but they only give you access to your email. They do not provide the full functionality that Outlook 2010 and 2011 have.
Important Note: Your Campus Password vs. Your Office 365 Password
Your campus password is used along with your "w" username to log in to computers on campus, along with the WINGS portal. Office 365 has its own username and password that is different than your "w" username, and is used to access Office 365 through a phone, email client, or outlook.com/wright.edu. Your username is your current WSU email address (i.e. firstname.lastname@example.org for faculty/staff and email@example.com for students). If you haven't used Office 365 yet, your password has already been set for you automatically, but you will need to change it. To learn more about the Office 365 password, see the Office 365 Password Information webpage.
Services Grid Now Available in Office 365 Outlook Web App
As announced in a previous message to the university, Microsoft has now updated the Office 365 Outlook Web App to include a services grid. This grid, located in the upper left corner of the Outlook Web App, provides a drop down menu list of all services available to you within Office 365.
In order to access your email, calendar or other Office 365 tools, you can click on the icon displayed in the drop-down menu. If you want to pin an icon to your toolbar, you will need to click on the three dots at the top of the icon. The pinned icon will appear on your toolbar in the upper right hand corner for one-click access.
If you have any questions about this change, please contact the CaTS Help Desk at (937) 775- 4827 or email at firstname.lastname@example.org.
Current Issues with Office 365 Sites Service
Currently, the Office 365 Sites service is experiencing intermittent
access issues. Users who are members or owners of an Office 365 site may
receive an error stating "Sorry, you don't have access to this page"
when attempting to visit that site. Some users have found success by
logging out and then back in to the Office 365 Sites service. Microsoft
is aware of this issue and is working on a resolution. Please direct all
questions or concerns to the CaTS Help Desk at (937) 775-4827, or toll
free at 1-888-775-4827.
Announcing Office 365 Sites at Wright State
On January 26, 2015, Office 365 Sites will become publicly available to all university faculty, staff, and students. Office 365 Sites are online communities supporting university organizations, projects and other Wright State-related functions. Within these Office 365 sites/communities, you can then share files, calendars, and other important information with any other members of the site, just as you may have in the past with WINGS Group Studio.
Office 365 Sites are a great choice if you want to share information for longer periods of time. For example, you may want to create an Office 365 site for your department, college, or committee.
To browse available sites for membership, or to request your own site, simply log in to your Office 365 Outlook Web App (the online version of your email, calendar, etc.) and click on the “Sites” button on the top toolbar.
To learn more about Office 365 sites, including information on how to request a site, see our documentation website available at
http://www.wright.edu/information-technology/services/office-365-sites. Also note that CaTS will be soon be offering training for Office 365
Sites. Watch your inbox for dates and more information.
If you have any questions, please contact the CaTS Help Desk at (937) 775-4827, or toll free at 1-888-775-4827.