The Telecommunications Services office is responsible for planning, developing, implementing, and administering voice, data, , wireless communication, security cameras, and access control solutions for Wright State University. We provide and service all departmental telephones and voicemail, including the emergency and courtesy phones found around campus. Telephone and network cabling services are also provided and serviced for the Resident student halls.
The department is also responsible for the monthly telephone bills for all WSU departments and resident students’ semester communication fees. Telecommunications Services houses the main system for incoming calls to the university. These calls are routed by the campus automated attendant system to the requested departments and individuals. If you have a question about phones or voicemail, you can contact the Telecommunications Services office (937) 775-4200.
Below you'll find links to information and instruction on various phone and voicemail options for faculty, staff, and resident students.
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On February 6, 2018, CaTS completed an upgrade to a new voicemail system for the campus community. One benefit of this system provides voicemail subscribers the opportunity to participate in Unified Messaging (UM). With UM, subscribers can receive new voicemail messages in the form of an audio file (.wav) attachment to their Wright State email address.
If you elect to use this service, a one-time fee of $50 will be charged back via a Journal Voucher submitted in Banner by your Business Manager. This charge will cover the cost of the license for this service. To request this service, visit the ServiceNow request form.