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Office 365 Email Usage Instructions

Follow the links below to get email usage instructions for various email clients. If you need additional assistance contact the CaTS Help Desk.

Microsoft Outlook 2010

Outlook 2010 is a Windows-based email and calendar system.

This page provides usage instructions and additional information for the Microsoft Outlook 2010 email system. The first section of this page, titled General Resources, gives you links to setup instructions, training videos, and other resources from around the web. The second section, titled Information From CaTS, gives you instructions on how to use the Outlook email system specifically within the WSU environment. If you have questions about Outlook 2010, you can also Contact the CaTS Help Desk.

General Resources

Information From CaTS

Opening Delegated Account Mail Folders

  1. Open Microsoft Outlook 2010 on your machine.
  2. Click on the File tab.
  3. Click on Account Settings and Account Settings again from the dropdown.
  4. Select your Microsoft Exchange email account and click the Change button.
  5. Click More Settings
  6. Select the Advanced tab
  7. Click on the Add button.
  8. Type the name of the delegated account in the Add mailbox window and select OK.
  9. Select OK on the Exchange window
  10. Click next and then click Finish.
  11. Click Close on the Account Settings page.
  12. The delegated account name should appear on the left navigation pane. Click on the arrow next to the name and expand that email account. The folders should now be visible.

Sending As Another User

Please Note: Permission to send as another user must be setup by CaTS. The user who is giving permission for another person to be able to “send as” must contact the CaTS Help Desk to request this setup.

  1. Open a new email.
  2. Click on the Options tab at the top of the new email window.
  3. Click From in the Show Fields category of the ribbon bar.
  4. A new field appears in the new email address bar.
  5. Click From next to your email address
  6. Click Other E-mail Address…
  7. Type the email address which you wish to send as in the box.
  8. Click OK.
  9. Send the email with the new address in the From field.

(Note: If you receive a bounce back email in your own inbox saying that you do not have rights to send as the user try re-downloading the Offline Global Address List. In Outlook 2010 click on File, Account Settings and then Download Address Book. Click OK to update the Offline Global Address List. If you are still unable to send as the other user, you may not have proper permissions. Contact the CaTS Help Desk for further assistance.

Junk Email Settings

This page gives you instructions on how to change your Office 365 Junk Email settings. If you have questions concerning these settings, please call the CaTS Help Desk at (937) 775-4827, or toll free at 1-888-775-4827.

IMPORTANT NOTE: If you only use Office 365 Online (the web-based version of Office 365), you can follow the settings under Turn Off Junk Email Settings for Office 365 Online. However, if you use the Outlook client to read your Office 365 email, you will need to turn off these settings in both Outlook AND the web-based version. Follow both sets of Turn Off Junk Email Settings instructions below to achieve this.

 Turn Off Junk Email Settings for Office 365 Online

  1. Log in to WINGS (http://wings.wright.edu) with your campus username and password.
  2. Click the Email/Calendar button in the top right corner. This will automatically log you in to Office 365.
  3. Click on the Options drop-down menu on the right side of the page, then click on See All Options...
  4. On the left side of the page, click the Block or Allow link.
  5. Under Junk Email Settings choose the option for Don't move email to my Junk EMail folder. See screenshot below.
  6. Click the Save button in the bottom right corner. Once you do this, Office 365 will no longer move any of your emails to the Junk E-mail folder within Office 365 Online.
  7. screen capture of the mail block or allow window

 Turn Off Junk Email Settings for Office 365 When Using Outlook

  1. Open Outlook.
  2. Inside the Home tab, under the Delete group, click Junk.
  3. In the drop-down menu, choose Junk Email Options...
  4. Select the first option for No Automatic Filtering. See screenshot below.
  5. Click OK.
    screen capture of junk email options in outlook window

Microsoft Outlook 2011

Outlook 2011 is a Macintosh-based email and calendar system.

This page provides usage instructions and additional information for the Microsoft Outlook 2011 email system. The first section of this page, titled General Resources, gives you links to setup instructions, training videos, and other resources from around the web. The second section, titled Information From CaTS, gives you instructions on how to use the Outlook email system specifically within the WSU environment. If you have questions about Outlook 2011, you can also Contact the CaTS Help Desk.

Information From CaTS

Share Email Folders

  1. Verify that your account name is visible in Outlook 2011. Click Outlook and select Preferences.
  2. Select General under Personal Settings.
  3. Uncheck the box Group Similar Folders, such as Inboxes, from different accounts.
  4. Close the preferences window.
  5. Right click (or ctrl+click) on the account name in the folder list on the left of the screen (example: Wright).
  6. A drop down menu will appear. Select Sharing Permissions…
  7. Click the Add User… button.
  8. Type the name of the user you would like to add and click Find. Select the correct user and then click OK.
  9. In the Folder Properties windows, click on the name of the user. Click on the Permission level drop down menu and select Reviewer.
  10. Click OK.
  11. Right click(or ctrl+click) on the word Inbox and follow steps 6-8. Leave the permissions set to None. Do not select a permission level unless you want to make all of the emails in your inbox visible.
  12. Now right click (or ctrl+click) on each folder that you would like to share with another user. Follow steps 6-8 for each folder. #Select the permission level that you desire for each user. (See Below)
  13. Click OK.
  14. Follow our instructions on how to access a shared folder on the other user’s side for them to be able to view the folder.

Permission Levels and Definitions

  • Owner – Create, read, modify and delete any item. Owners can also change the permission levels for other users to your folders.
  • Publishing Editor – Create and read items, create subfolders, and modify and delete items you create.
  • Editor – Create, read, modify, and delete all items.
  • Publishing Author – Create and read items, create subfolders, and modify and delete items you create.
  • Author – Create and read items, and modify and delete items you create.
  • Non-editing Author – Create and read items, and delete items that you create.
  • Contributor – Create items only.
  • Reviewer – Read items only
  • None – Cannot perform any activity on the folder. The user will not be able to open the folder if the permission is set to none.

Access a Shared Folder

NOTE: Permissions must be set on shared folders before user’s will be able to view another user’s email folders. To do this see our how to share email folders page.

  1. Click on the Tools tab at the top of the screen and select Accounts.
  2. Select your Wright State email account and click on the Advanced button on the right hand side of that window.
  3. Click on the Delegates tab.
  4. Under the People I am Delegate For window click the + button.
  5. Enter the name of the user whose folders you wish to view and click Find. Select the user and click OK.
  6. Click OK on the delegates window.
  7. Close the Accounts window.
  8. You should see a new mailbox with the user’s name displayed in your folders window. Expand that mailbox by clicking on the arrow next to the name.

Mac Mail

Mac Mail is a Macintosh-based email system.

This page provides Mail Mail usage information from around the web. You'll find links to setup instructions, training videos, and other resources. If you have questions about Mac Mail, you can also Contact the CaTS Help Desk.

General Resources