CaTS | Information Technology

CaTS Blog

Personal Software Purchases

Friday, June 17, 2016

Beginning July 1, Wright State faculty, staff, and students will be able to purchase software for personal or home computers through the OnTheHub store! After June 30th the existing CaTS online Software Store will be transitioned. The WSU OnTheHub service will offer discounts on many of the products previously offered from the CaTS online store and several new titles. Some of the software titles available include:

  • Adobe Creative Cloud Suite
  • Microsoft Office
  • SPSS
  • And more!

To order through OnTheHub, you are required to register using your Wright State email and a password of your choosing. You can register at http://wright.onthehub.com.

Windows 7, Windows 8 Professional, and SAS are still available through in-person purchase at Home Base. Home Base will continue to offer advanced technical support for personal  computers. Some Home Base services include, but not limited to: virus and malware removal, system troubleshooting, software installation, hardware repair and replacement, (i.e., hard drives and screens). Home Base is located in 032 Dunbar Library and can be reached at (937) 775-3993.

If you have any questions, contact the CaTS Help Desk at (937) 775-4827 or email helpdesk@wright.edu.

Changes for Office 365 Sites

Monday, May 23, 2016

Exciting changes are coming soon to Office 365 Sites! More information is available below. If you have questions about these changes, contact the CaTS Help Desk at (937) 775-4827.

New Name, Better Search and Navigation
Office 365 Sites, which is built on Microsoft’s SharePoint service, are being renamed to simply “SharePoint”. This change will be visible on your Office 365 services grid and on all Office 365 Sites. The search and navigation functions on sites will also change. To read more, visit:
Find Sites and Portals in Office 365

New File Sharing Capabilities
File management, sharing, and collaboration options are being enhanced for Sharepoint and OneDrive for Business. Read more here:
File Sharing and Collaboration for Office 365

Office 365 Updates - 5/17/16

Saturday, May 21, 2016

Microsoft has made some recent changes to Wright State’s Office 365 environment, specifically to email functionality through the Outlook Web App (OWA), accessible at http://outlook.wright.edu.

  • All outgoing emails now have 'Send' and 'Discard' options located at the bottom of the compose window.
  • The Settings option has changed from a drop-down list to a sidebar format.
  • The default option to reply to an email has been changed to Reply All. This option can be changed back to Reply.

For more details on the above changes, visit: https://www.wright.edu/information-technology/blog/article/office-365-em...

Tip: How to Turn off Clutter in Outlook Web App (OWA)

Learn: Other Office 365 Services

New: Office 365 Planner
Office 365 Planner will be available beginning Friday, May 20. Planner offers Wright State members an easy solution to organize teamwork and allows users to create new plans, assign tasks, share files and chat about their project. To learn more about Planner, visit https://blogs.office.com/2015/09/22/introducing-office-365-planner/.

For More Help:
For more information about Wright State’s Office 365 service,visit https://www.wright.edu/office365. You can also contact the CaTS Help Desk at (937) 775-4827 or send an email to helpdesk@wright.edu.
 

WINGS Access Issues

Tuesday, May 10, 2016

Currently, WINGS is experiencing intermittent access issues. CaTS is aware of the problem and working on a resolution.

If you have any questions, please contact the CaTS Help Dest at (937) 775-4827, or email helpdesk@wright.edu.

Wright State App Access Issues - Resolved

Monday, May 9, 2016

Update: As of 2pm on 5/11/16 all issues have been resolved. Pilot is now accessible through the Wright State App.

Currently, the 'Pilot' link through the Wright State app is unavailable. If you are trying to access Pilot through the app, you will see the screen below:

CaTS and the CTL are aware of the issue are working with the vendor on a resolution. If you want to access Pilot on your mobile device, open a web browser and visit Pilot directly at pilot.wright.edu.

CaTS will update the university when this issue has been resolved.

Pilot System Maintenance 5/5/16

Thursday, May 5, 2016

The Pilot system is currently unavailable due to system maintenance until 9 a.m. on Friday, May 6.

Wright State Network Issues Resolved

Wednesday, May 4, 2016

All access issues with the Wright State network have been resolved. If you are still experiencing problems, first try restarting your computer. If that does not fix the issue, please contact the CaTS Help Desk at (937) 775-4827.

Internet Access Issues

Wednesday, May 4, 2016

Currently, we are experiencing issues with network connectivity with both wired and wireless networks. We are working with the vendor to resolve the issue as quickly as possible. We apologize for the inconvenience. 

Email Access Issues Resolved

Monday, May 2, 2016

As of late Saturday evening, all login issues with WINGS/Office 365 have been resolved.

If you are still experiencing issues, please contact the CaTS Help Desk at (937) 775-4827.

Email Access Issues 4/30/16

Saturday, April 30, 2016

At this time, access to Wright State email is only available through outlook.wright.edu. Email access through the Office 365/Email icon in WINGS, is currently experiencing issues. CaTS is aware of the issue and working on a solution.

If you have questions, please call the Help Desk at (937) 775-4827, or email helpdesk@wright.edu.

Pages