CaTS Blog

Blackboard Collaborate Outage - 1/12/17

Thursday, January 12, 2017

Currently, the Blackboard Collaborate web conferencing tool within Pilot is unavailable. Blackboard is aware of the issue and is working on a resolution. CaTS will post updates every 30 minutes below.


1/12/17 - 6:45pm

Blackboard Collaborate Outage website shows an outage as of this time.

 

1/12/17 - 7:18pm

Blackboard Collaborate Outage website shows all services now available.

Services Outages for 1/3/17

Tuesday, January 3, 2017

Currently, a number of Wright State systems are experiencing intermittent connection issues. CaTS is working to identity a list of these services. For the latest updates about which services are unavailable or have been restored, please see below.


9:30 a.m. Update

Services Unavailable:

  • WINGS Announce List (Mail list manager)
  • Filelocker
  • Cognos (working, but in a degraded state)
  • Atomic Learning
  • Qualtrics

Services Restored:

  • None

 

1:00 p.m. Update

All services have been restored

 

 

Single Sign-on for Email

Tuesday, January 3, 2017

Beginning Sunday, January 29, your Wright State Office 365 email will become a part of our Single Sign-on (SSO) service. Once this happens, a different log in screen will appear if you access your email through the outlook.wright.edu website. This new screen will be identical to the current WINGS log in screen. If you use other methods to access your email (WINGS, Outlook or Mac Mail clients, mobile phone apps), you will not notice a difference.

 

What Is SSO?

The Single Sign-on (SSO) service makes it possible to log in to multiple Wright State online applications without re-entering your campus ‘w’ username and password each time. For more information about SSO, visit the CaTS Single Sign-on website.

 

How Does This Affect Me?

After logging in to a Wright State site using SSO, you'll be able to access other SSO-enabled sites during the same browser session without logging in again. For email specifically, here’s what you’ll see:

  • When logging in to your email through outlook.wright.edu, the log in screen will be identical to the screen you see when accessing WINGS.
  • When logging in to your email through WINGS, the Outlook Client, or mobile applications, you will not notice a difference.

 

Future Enhancements:

CaTS has been working towards a full Single Sign-on service/system. As other services are transitioned, users will be able to sign into other online applications using one account. This allows for a smoother, simplified process when accessing different university services.

 

Questions:

For questions about Single Sign-on, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu.

Reminder: CaTS System Maintenance for 12/4/16

Thursday, December 1, 2016

As a reminder, CaTS will be replacing the Main Campus production firewall on Sunday, December 4, from 5:30 a.m. to 8 a.m. During this time network access will be unavailable, along with all University systems such as WINGS, WINGS Express, Banner, etc. The wright.edu websites will be available to off campus users.

This firewall replacement will provide campus with the needed capacity to cope with growing network bandwidth requirements, as well as allowing for the consolidation of security appliances into a single platform.

For questions about this maintenance, please contact the CaTS Help Desk at (937) 775-4827, or send an email to helpdesk@wright.edu.

Download Free Microsoft Office!

Wednesday, November 30, 2016

Wright State offers all current faculty, staff, and students free Microsoft Office for personal devices through our ProPlus program. Visit https://www.wright.edu/information-technology/services/proplus for installation instructions and more information on what software is included!

Phishing Scam Notice 11/22/16

Tuesday, November 22, 2016


The Help Desk was recently notified of an email phishing scam that
targets Wright State faculty, staff, and students. These emails may come
from an email address named “accounts@exkran.ru”, and may have a subject
line of “ABAX UK Invoice #______.”

Please do not click on any links or respond with any personal information.

This scam email also originally included a malicious attachment that was
properly flagged and removed by our new Email Attachment Defense
software from Proofpoint. You can learn more about this system at:

http://www.wright.edu/information-technology/security/targeted-attack-protection-tap#attach-defense
.

If you have any questions about this scam, or if you have already
clicked any links or given out personal information, please contact the
CaTS Help Desk immediately. You can reach us at (937) 775-4827.

This list is maintained by Computing and Telecommunications Services.
 

Laptops2Go: New HP Laptops!

Wednesday, November 16, 2016

CaTS is excited to announce we’ve upgraded our Laptops2Go service with new HP ProBooks!

These new laptops feature a 2.3 GHz processor and 8 GB RAM. Windows 7 and Office 2016 come pre-installed on the computer.

As a reminder, Laptops2Go allows you to checkout a laptop for up to four hours for free through the CaTS Help Desk. Both PCs and Macs are available to students.

For more information, visit http://www.wright.edu/information-technology/services/laptops2go, call the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu.

CaTS System Maintenance for 12/4/16

Tuesday, November 15, 2016

CaTS will be replacing the Main Campus production firewall on Sunday, December 4, from 5:30 a.m. to 8 a.m. During this time network access will be unavailable, along with all University systems such as WINGS, WINGS Express, Banner, etc. The wright.edu websites will be available to off campus users.

This firewall replacement will provide campus with the needed capacity to cope with growing network bandwidth requirements, as well as allowing for the consolidation of security appliances into a single platform.

For questions about this maintenance, please contact the CaTS Help Desk at (937) 775-4827, or send an email to helpdesk@wright.edu.

Upcoming Network Outage

Thursday, November 10, 2016

On Friday, November 11, from 7am to 12pm, CaTS will be replacing networking equipment in the Diggs Laboratory, Biological Sciences II, and Health Sciences buildings. During this time all network connectivity will be unavailable.

If you have any questions, contact the CaTS Help Desk at (937) 775-4827, or email helpdesk@wright.edu .
 

Your Wright State Accounts

Wednesday, November 9, 2016

Your Wright State Accounts

For more detailed information, visit the Accounts page.

  University ID (UID) Campus Account Office 365
Example U01234567 w000abc lastname.#@wright.edu or firstname.lastname@wright.edu
Expires Never Every 5 years (students) or Every 180 Days (faculty/staff)
Used For WINGS Express (grades, registration, financial aid) WINGS, Pilot, and logging in to campus computers Wright State email, calendar, Online Communities and OneDrive
Important Links wingsexpress.wright.edu wings.wright.edu wings.wright.edu (email/calendar icon) or outlook.wright.edu
How to Change Password
  1. Go to wingsexpress.wright.edu
  2. Enter your UID and click 'Forgot PIN?'
  3. Answer your security questions
  4. Enter your new PIN
  5. Click 'Reset PIN'
  1. Go to wings.wright.edu
  2. Click on 'Password Management'
  3. Enter your UID and PIN
  4. Answer your security question
  5. Enter your new password
  6. Click 'Submit'
  1. Go to wings.wright.edu
  2. Click 'Password Management'
  3. Enter your UID and PIN
  4. Answer your security question
  5. Enter your new password
  6. Click 'Submit'

Learn to set up your email on your phone by visiting: wright.edu/node/28671

 

Pages