CaTS Blog

WINGS Access Issues

Tuesday, May 10, 2016

Currently, WINGS is experiencing intermittent access issues. CaTS is aware of the problem and working on a resolution.

If you have any questions, please contact the CaTS Help Dest at (937) 775-4827, or email

Wright State App Access Issues - Resolved

Monday, May 9, 2016

Update: As of 2pm on 5/11/16 all issues have been resolved. Pilot is now accessible through the Wright State App.

Currently, the 'Pilot' link through the Wright State app is unavailable. If you are trying to access Pilot through the app, you will see the screen below:

CaTS and the CTL are aware of the issue are working with the vendor on a resolution. If you want to access Pilot on your mobile device, open a web browser and visit Pilot directly at

CaTS will update the university when this issue has been resolved.

Pilot System Maintenance 5/5/16

Thursday, May 5, 2016

The Pilot system is currently unavailable due to system maintenance until 9 a.m. on Friday, May 6.

Wright State Network Issues Resolved

Wednesday, May 4, 2016

All access issues with the Wright State network have been resolved. If you are still experiencing problems, first try restarting your computer. If that does not fix the issue, please contact the CaTS Help Desk at (937) 775-4827.

Internet Access Issues

Wednesday, May 4, 2016

Currently, we are experiencing issues with network connectivity with both wired and wireless networks. We are working with the vendor to resolve the issue as quickly as possible. We apologize for the inconvenience. 

Email Access Issues Resolved

Monday, May 2, 2016

As of late Saturday evening, all login issues with WINGS/Office 365 have been resolved.

If you are still experiencing issues, please contact the CaTS Help Desk at (937) 775-4827.

Email Access Issues 4/30/16

Saturday, April 30, 2016

At this time, access to Wright State email is only available through Email access through the Office 365/Email icon in WINGS, is currently experiencing issues. CaTS is aware of the issue and working on a solution.

If you have questions, please call the Help Desk at (937) 775-4827, or email

Storage Systems Upgrade - 5/7/16

Friday, April 29, 2016

On Saturday May 7, between 6:30 a.m. and 7:30 a.m., there will be a systems upgrade to provide an updated version of the storage functions on workstation computers throughout campus during which the ‘Home’ drive will be unavailable. This can include Macs, Windows, and others that are not on the Wright State domain.

If you are on the domain, you will not be affected by this update; however all users will be affected during the maintenance window. For instructions on how to check if your workstation is connected to the domain, visit

Currently, the ‘Home’ drive can be accessed through both, which shows only ‘Home’, and, which shows the ‘Home’, ‘Shared’, and ‘Restricted’ drives when using the 'Run' command on your computer. After this upgrade, the ‘Home’ drive will be accessible only through

If you have any questions, please call the Help Desk at (937) 775-4827, or email

Wright1 Card Outage for 5/1

Friday, April 29, 2016

The Wright1 Card system will be unavailable during the following times due to system maintenance:

  • Sunday, May 1, 2:00 p.m. through Monday, May 2, 4:00 p.m.

During this time, access to the following Wright1 Card services will be unavailable:

  • Online deposits and account statements
  • Sales at off-campus and on-campus merchants (Union Market will be open & accepting cash/credit card)
  • Wright1 and credit card swipes at campus vending machines
  • All pay-for-print card swipes at printing stations, copiers, and laundry (does not include Xerox printer card swipes)

During this time, the Wright1 Card office in 055 Student Union will also be closed.

For questions concerning this maintenance, please contact the CaTS Help Desk at (937) 775-4827 or email

Office 365 Email Update

Friday, April 29, 2016

Microsoft recently made updates to email functionality through the Outlook Web App (OWA), accessible at If you have further questions about this information, please contact the CaTS Help Desk at (937) 775-4827.

Reply All Default

The default setting to respond to emails has been changed from 'Reply' to 'Reply All'. To change this option back to 'Reply', follow the steps below:

  1. Login to with your Office 365 username and password.
  2. Click the gear icon in the upper right corner of the page.
  3. Select Mail at the bottom under 'My app settings'.
  4. Click the drop down arrow on the Automatic Processing section.
  5. Select Reply Settings and choose Reply.
  6. Click Save.

"Send" and "Discard" Options

All 'New' and 'Reply' email messages now have Send and Discard options located at the bottom of the message. See the screenshot below.

Changes to "Settings" Options

The Settings option has changed from a drop-down list to a sidebar format. See the screenshot below.