CaTS Blog

WINGS Login Issues Resolved

Monday, November 2, 2015

As of 3:30pm, all login issues with WINGS have been resolved, and login times are back to normal. If you are still experiencing issues, please contact the CaTS Help Desk at (937) 775-4827.

WINGS Portal Slow Response Time

Monday, November 2, 2015

At this time, some users are experiencing a slow or delayed log in time when trying to access WINGS.

CaTS is working to resolve this issue and will notify campus when the problem has been resolved.

Office 365 Site Owners Training

Tuesday, October 27, 2015

CaTS is offering a new training workshop for owners of Office 365 Sites.

Title: Office 365 Advanced Site Owner

Description: Learn to manage the look and feel of document libraries and
lists for your users with views and web parts, build your first
communication workflow from scratch, and use task lists and assignments
to begin managing a project using a Site.


To register for this workshop, visit:
http://www.wright.edu/information-technology/support-and-training/workshops.

If you have any questions, please contact the CaTS Help Desk at (937)
775-4827, or send an email to helpdesk@wright.edu.

Phishing Scam Notice 10/26/15

Monday, October 26, 2015

The Help Desk was recently notified of an email phishing scam that targets Wright State students, faculty, and staff. The email
contains a message like this:

"We have safeguarded your account, there is a possibility that someone other than you is attempting to login your account. As part
of our ongoing commitment to provide the best protection to all our customer's security.

  We therefore ask you to fill in your online data correctly, in other for us to update the settings in your account, by click or
copy past this link on your browser: [no URL]."


Please be aware that this is a scam. Do not click on the link provided in the email or give out any personal information.

If you have any questions about these scams, or if you have already clicked the link and entered your account information, please
contact the CaTS Help Desk immediately. You can reach us at (937) 775-4827, or toll free at 1-888-775-4827.

CaTS Super Sale

Wednesday, October 14, 2015

CaTS Used Computer Super Sale

Date: Tuesday, October 20, 2015

Time: 1:00 - 3:00pm

Location: 042 Dunbar Library

Notes:

  • Computers are 5-6 years old and come from campus labs and classrooms. 
  • No software is installed.
  • Computers, monitors, and accessories are sold separately and are as-is with no warranty.

Lines may be long and wait times could exceed an hour. Please be prepared.


Typical System*

  • HP 6000, HP 8000, and HP 7900
  • 4gb RAM, 160GB HD, DVD/CD-RW
  • No operating system included
  • Cost: $35 - $50*

*System specifications are approximate with some variation between individual units.  You will have an opportunity to power up and inspect the unit prior to sale.

Additional Items for Sale

  • Wireless keyboard/mouse sets
  • Atomic Clocks
  • Extra Monitors

Rules and Other Information

  • Purchases at time of sale only; no advanced purchases.
  • Must be present at time of sale; no reserved items.
  • Personal purchases only; no university departmental purchases.
  • Sale open to public; you do not have to be a student or employee to purchase.
  • Payment by cash or check (payable to Wright State University); no credit cards.
  • Sales tax of 6.75% added to purchase price.
  • Limit two systems per person.
  • All items sold in as-is condition with no warranty.
  • Buyer is responsible for removing equipment at time of sale.
  • Visitor parking available outside Dunbar Library.
     

Network Storage Issues (Update)

Monday, October 12, 2015

The network storage is back up to full capacity at the current time.  The vendor has gathered logs and is continuing to analyze them
to see if they can determine why the problem is reoccurring.

Network Storage Issues - 10/12/15

Monday, October 12, 2015

The Wright State network is currently experiencing problems with network storage, which is causing slow connection times to various
services.  CaTS staff worked the entire weekend with the vendor EMC (storage vendor) preparing the system so that a patch could be
applied to fix this problem.  The upgrade patch was started last night at 9:00pm and completed at midnight.  All system checks
showed the system running at normal capacity.  However this is not the case since we are seeing the same problem occur this morning
when faculty, staff, and students are logging in.  One work around to this issue is to restart your system and this will work most
of the time.

CaTS is back in contact with EMC support to resolve this issue. We are apologize for any inconvenience this has caused and will
notify the university when we have a resolution.

2015 WSU Technology Fair

Thursday, October 8, 2015

The 2015 Wright State Technology Fair, hosted by CaTS, is only one week away!

October 15, 2015
10:00am - 2:00pm
Student Union Atrium

Join us at this exciting event that showcases technology vendors and university departments. You'll also have the chance to win a Microsoft Surface for your department, see Adobe product demonstrations, and attend a Town Hall given by our CIO Craig Woolley.

More information can be found at:
www.wright.edu/techfair

We look forward to seeing all of you at the 2015 Wright State Technology Fair!

Update: Network Storage Issues Resolved

Tuesday, October 6, 2015

The recent network storage issues have been resolved, and all services
are now fully operational. CaTS is working with the storage vendor to
analyze data from our logs in order to determine the root cause of this
outage.

Questions can be directed to the Help Desk at (937) 775-4827.
 

Network Storage Issues

Tuesday, October 6, 2015

The Wright State network is currently experiencing problems with network
storage, which is causing slow connection times to various services.

CaTS is currently working with the storage vendor to resolve this issue.
We will notify the university when this problem has been resolved.

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